Chapter 5 — Troubleshoot the Printer
About Upgrading the Printer Firmware
Download the Printer Firmware Update
Upgrade Firmware from the Printer Web Page
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You should check for periodic updates to the printer firmware.
Updated firmware can include bug fixes or additional features that you
might find useful. The latest version of the firmware is available from
the PM43 or PM43c printer Downloads page on www.intermec.com.
You can upgrade the printer firmware using:
•
the printer web page.
a USB storage device.
•
Before you can upgrade the printer firmware, you need to download
the upgrade file from the Intermec web site.
1 Go to the Intermec website at www.intermec.com.
2 Click Support > Downloads.
3 Use Product Category, Product Family, and Product to select the
PM43 or PM43c.
4 Click Submit. The latest software appears on the page.
5 Download the latest firmware version to your PC.
You can upgrade the printer firmware from the printer web page. To
configure the printer from the web page, the printer must be turned on
and connected to your Wi-Fi or Ethernet network.
1 On your PC, open a browser.
2 In the Location or Address field, type the printer IP address and
press Enter. The printer web page appears.
3 Click Login in the upper right corner of the screen. The Login page
appears.
4 Type your Username and Password in the text fields and click
Login.
PM43 and PM43c Mid-Range Printer User Manual