Chapter 17 — Troubleshooting
212
Troubleshooting short-list (Fingerprint and IPL)
Use this short-list to fi nd the symptom that applies to the printer:
Symptom
• No reaction at power up
• Printer stops working after startup
• CPU board failures
• Power supply unit failures
• Driver board failures
• Console errors
• Error messages
• No communication (general)
• No serial communication
• Sensor malfunctions
- Label stop sensor
- Headlift sensor
- Label taken sensor
- Ribbon end sensor
• Printing troubles
- No printout at all
- Overall weak printout
- Weaker printout on either inner or other part of label
- Overall dark printout (bleeding)
- Weak or missing printout of some dots
- Unexpected black printout (completely or partially)
- Only fi rst part of label printed
- Media feed does not work properly
• Ribbon troubles
- Transfer ribbon breaks
- Transfer ribbon wrinkles
- No transfer printout
• Liner takeup troubles
• Memory card troubles
• Paper cutter troubles
See
17.2
17.3
17.4
17.5
17.6
17.7
17.8
17.9
17.10
17.11
17.12
17.13
17.14
17.15
17.16
EasyCoder PX4i and PX6i Service Manual
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