Resolving Installation Problems - Cisco IP Communicator Administration Manual

Resolving Installation Problems

Resolving Installation Problems
Table 8-1 Cisco IP Communicator installation troubleshooting
Symptom
Not enough space on the C drive Even if the TEMP variable is set to D:\temp, the installation
Uninstall does not remove all
files
Cisco IP Communicator Administration Guide for Cisco CallManager
8-2
Table 8-1 provides information for troubleshooting Cisco IP Communicator
installation.
Explanation and solution
program copies files by default in the C:\Program
Files\InstallShield folder for repairing existing installations.
Approximately 20 MB of additional space is required for the
installation. To fix the problem, ask the user to free up additional
space on the C drive.
The uninstall program will not remove the following files that are
added or modified during runtime; you need to delete them
manually:
Documents and Settings\<username>\Application
Data\Cisco\Communicator
Note that the Application Data folder is hidden.
Related Topics
Resolving Startup Problems, page 8-3
•
General Troubleshooting Tips, page 8-5
•
Using the Quality Report Tool, page 8-10
•
• Using the Error Reporting Tool, page 8-11
Chapter 8 Troubleshooting Cisco IP Communicator
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