Resolving Custom Attribute Conflicts; Additional Reference Materials For Administrators; Functional Overview Of Cisco Tmsxe Integration - Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - FOR MICROSOFT EXCHANGE 2.2 Administrator's Manual

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Resolving Custom Attribute Conflicts

The Cisco TMSXE integration relies on being able to set/read a Custom Attribute 1 in the mailboxes
used for its Exchange Service account and the resource accounts integrated with Cisco TMS. In some
customer installations, this custom attribute is already in use for other customer-specific uses. To
accommodate these situations, Administrators can define which of the 15 possible custom attribute
slots the Cisco TMSXE product will use.
To change from the default perform these steps prior (recommended to do prior to installing Cisco
TMSXE)
1.
Open the Registry Editor regedit.exe
Navigate to the registry key
2.
HKEY_LOCAL_MACHINE\SOFTWARE\Tandberg\TANDBERG Management Suite Exchange
.
Integration
If it does not exist, create a new registry key in this location.
3.
Select the
TANDBERG Management Suite Exchange Integration
right click and select New > String Value. Name the new value TMS Id AD Attribute (case
sensitive!).
4.
Double-click the newly created string value, and in the value field enter the number of the
attribute you wish to use and click OK.
5.
Close the registry editor.
When running the Cisco TMSXE installer and Configuration Utility they will now use the custom
attribute ID defined in the registry key. This does not reconfigure any existing accounts, so if any
existing accounts were added before making the change will need to be re-enabled using the
Configuration Tool to update them with the new settings.

Additional Reference Materials for Administrators

The following sections are reference material for Exchange Administrators. These sections provide
additional details on the technology behind the Cisco TMSXE integration and the impact on the
Exchange Server itself so administrators can be confident in how the Cisco TMSXE software affects
their environment.

Functional Overview of Cisco TMSXE Integration

The calendaring functionality of Microsoft Outlook and Microsoft Exchange allows users to create
meeting events in their calendars, invite other participants, resources, or equipment directly from their
Outlook client. The workflow and steps to book such meetings are commonly understood by Outlook
users. Cisco TMSXE leverages the programmable extensibility of Microsoft Exchange to expand this
functionality to include functionality from Cisco TMS while making minimal or no changes to the User's
experience. This reduces training needed to deploy the product and makes scheduling of video
conference resources easier and more accessible.
To model rooms or equipment that can be invited to meetings by users, Exchange uses designated
mailbox and user accounts to represent what users can schedule. Exchange Server 2007 updates
this model by having special designations of 'room' or 'equipment'. These accounts have their own
calendars and permissions, just like a normal user. In a traditional installation, these accounts are
configured to automatically accept all meeting invitations sent to them, and their calendar is updated
so other users can see when the room is available.
Cisco TMS has its own database which maintains scheduling information and availability for all
systems it manages. Beyond availability, Cisco TMS also understands notions such as are other
resources such as is a MCU required? How to automate any call connections? Are the systems using
for example compatible protocols? Users are able to make requests to book resources managed by
Cisco TMS directly from the Cisco TMS web interface.
To allow users to schedule their Cisco TMS managed devices from Outlook or Cisco TMS
interchangeably, there must be a representation of a system/room in both environments. In Cisco
TMS, this is the managed system. In Exchange, a resource account is created to represent the
Cisco TMSXE Administrator Guide 2.2
key, and in the right panel,
Page 41 of 60

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