Viewing The Call Statistics Screen Locally - Cisco IP Communicator Administration Manual

Viewing Operational Information Locally on the Cisco IP Communicator Interface
Table 7-3 Status messages displayed on Cisco IP Communicator (continued)
Message Description
TFTP file not The requested load file
found was not found in the
TFTPPath directory.
TFTP timeout TFTP server did not
respond.
No files changed Application files are
up-to-date and match
those on TFTP server of
Cisco CallManager.

Viewing the Call Statistics Screen Locally

Table 7-4 Call statistics displayed on Cisco IP Communicator
Item
Rcvr Codec
Sender Codec
Rcvr Size
Cisco IP Communicator Administration Guide for Cisco CallManager
7-8
Use the Call Statistics screen to view counters and statistics for the current call.
Table 7-4 explains the information that appears in this screen.
To display the Call Statistics screen, click the ? button twice rapidly during a call.
To exit the Call Statistics screen, choose Exit.
Description
Type of voice stream received (RTP streaming audio) (G.729, G.711 u-law,
G.711 A-law, or Lin16k).
Type of voice stream transmitted (RTP streaming audio) (G.729, G.711
u-law, G.711 A-law, or Lin16k).
Size of voice packets, in milliseconds, in the receiving voice stream (RTP
streaming audio).
Chapter 7
Possible Explanation and Action
Check the load ID assigned to the application (from
Cisco CallManager, choose Device > Phone). Verify that
the TFTPPath directory contains a file with this load ID as
the name.
Network is busy—The errors should resolve
•
themselves when the network load reduces.
No network connectivity between the TFTP server
•
and the application—Verify the network
connections.
TFTP server is down—Check configuration of TFTP
•
server.
Application has updated load information. No action is
required.
Viewing Operational Information
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