Table of Contents


>> ebike.
Translation of the original Owner's Manual


Table of Contents

Summary of Contents for SMART ebike

  • Page 1 >> ebike. Translation of the original Owner's Manual...
  • Page 2 Possible vehicle damage Instructions Continuation symbols (Y page) Page reference Display Message in the control console display Sticker on the smart ebike Before using the bike for the first time, read the Owner's Man- ual carefully Warning against potentially explosive materials...
  • Page 3 The following are integral parts of the ebike: printed Owner's Manual electronic Owner's Manual on CD If you sell your ebike, always pass the docu- ments on to the new owner. The technical documentation team at Daimler AG wishes you safe and pleasant riding.
  • Page 5: Table Of Contents

    Contents Index ..........4 At a glance ........13 EU declaration of conformity ..... 7 Safety .......... 17 Introduction ........8 Controls ........21 Operation ........35 Practical advice ......51 Technical data ......69...
  • Page 6 Index Brake discs Checking for wear ...... 48 Assistance level Removing ......... 65 see Drive level Brake handles Assistance speed Adjusting ........ 24 Maximum ........70 Brake level Average speed (control console) ..29 see Generator mode Brake levers Adjusting the reach ....24 Brake pads Battery Bedding in .......
  • Page 7 Index Drive assistance Grips see Pedal-assist technology Adjusting ........ 23 Drive belt Gross weight Adjusting ......... 61 see Technical data Important safety notes ....43 Removing/installing ....61 Tightening ....... 61 Headlamp range Drive level Adjusting ........ 66 Levels ........36 Headset Selecting .........
  • Page 8 Technical data Shifting gears see Gearshift Shut-off speed see Assistance speed Wear ..........9 Sleep mode see Protection mode (battery) smart dealer see Qualified specialist workshop Smartphone cradle* ......31 Snubber see Belt slip guard Specialist workshop ....... 10...
  • Page 9: Eu Declaration Of Conformity

    + EN 15194:2009 + A1:2011 item This declaration is no longer valid in the event that modifications are made to the equipment named without our agreement. Martin Hülder, smart brand and product management, Stuttgart, 16.04.2012 Felix Britsch, smart business strategy and development, Stuttgart, 16.04.2012...
  • Page 10: Introduction

    You too can help to protect the environment parts and accessories that have been spe- by operating your smart ebike in an envi- cifically approved for your ebike for their ronmentally-responsible manner. reliability, safety and suitability.
  • Page 11: Wear

    There is a risk of accident and injury. lication of the Owner's Manual. Country- specific differences are possible.
  • Page 12: Qualified Specialist Workshop

    These workshop: malfunctions could affect the operating work relevant to safety safety of your ebike and therefore also have a considerable effect on your safety.You service and maintenance work should therefore have all work and modi-...
  • Page 13: Pedal Sensor

    If the smart ebike is used in ways for which it was not designed, this could result in damage to the fitted components. This Pedal sensor in the pedal-crank bear- could then lead to accidents and injuries.
  • Page 14: Serial Number

    >> Introduction. e.g. hammers, away from the pedal-crank bearing. Generator mode (recuperation) Your smart ebike is equipped with a so- called regenerative brake. This technol- ogy allows you to convert kinetic energy into electrical energy. When you apply the brakes, the electric motor acts as a gener- ator (generator mode).
  • Page 15 Overall view ........14 Cockpit ........... 15 Control console ......... 16...
  • Page 16 Overall view Overall view Function Page Function Page Fork Luggage carrier* Pedals Seat Kickstand Battery Drive belt (carbon drive Handlebars and front end belt) Brake system Rear wheel Control console Electric motor Headlamp Tail lamp Front wheel * optional...
  • Page 17 Cockpit Cockpit Function Page Function Page Left grip Rear wheel brake Front wheel brake Gearbox gear indicator Bell Twist-grip for gearshift Right grip Smartphone cradle* Stem Control console United Kingdom: Rear wheel brake United Kingdom: Front wheel brake * optional...
  • Page 18 Control console Control console Function Page Function Page Ü button: to switch the Drive level (A) / Generator level (G) indicator system on/off, to switch the lighting on/off On-board computer: trip meter, ride time, total Display distance recorder, aver- Bar display for generator age speed and time of day level Charge indicator...
  • Page 19: Safety

    Useful information ......18 Safety-relevant equipment ....18 Suitable equipment ......18 Inspection before starting a journey ..18...
  • Page 20 Owner's Manual. a suitable helmet and goggles. Country-specific differences are possi- ble. Note that your ebike may not be fit- Wear conspicuous, bright clothing appro- ted with all features described. This is priate for cycling and shoes which are also the case for systems and functions suitable for the bike's pedals.
  • Page 21 If oil and dirt. the battery is not retained by the lock, it All bolts must be present and securely in could fall out while the ebike is in opera- place. tion. Check the brake callipers for oil leakage.
  • Page 22 Inspection before starting a journey not be possible to rotate the quick- release connector. check the rear wheel for proper fit. All bolted connections must be securely tightened. Alternate pushing and pull- ing on the rear wheel must not cause it to move.
  • Page 23: Controls

    Useful information ......22 Adjusting the seat position ....22 Removing/fitting the control console ..25 Switching the system on the control console on/off ........25 Setting the time ....... 26 Lighting system ........ 26 Checking the charge level of the bat- tery ..........
  • Page 24: Useful Information

    Country-specific differences are possi- secure the seat post sufficiently. The seat ble. Note that your ebike may not be fit- post could come loose or break during the ted with all features described. This is tour.There is a risk of accident and injury.
  • Page 25 Adjusting the seat position Tighten clamping bolt ? with a torque Adjusting the grips of 9 Nm (6.64 lb-ft). After riding 30 km (19 miles), retighten clamping bolt ? to the specified torque of 9 Nm (6.64 lb-ft). Adjusting the saddle position and angle Grip Clamping bolt You can adjust grips : so that the balls of...
  • Page 26: Adjusting The Reach

    Pedals no longer be possible to turn them. The pedals on your smart ebike are suitable After riding 30 km (19 miles), retighten for closed shoes with hard soles. Touring clamping bolts ; to the specified tor- cycling shoes which are equally suitable que of 3 Nm (2.21 lb-ft).
  • Page 27: Removing/Fitting The Control Console

    You could also lose control of the ebike. There is a risk of an accident. Only operate these units when the traffic situation permits. If this is not possible, pull over at a safe place and enter the information when the ebike is parked.
  • Page 28: Setting The Time

    Press : to confirm. The time is now stored. Lighting system Notes Your ebike's lighting system will be Button Ü switched on automatically every time you Indicator lamp _ switch the system on (daytime driving When the system is switched off: press lights).
  • Page 29: Checking The Charge Level Of The Bat- Tery

    Selecting the drive/generator level The colour of the LED ring indicates the Checking the charge level of the bat- battery charge level: tery LED ring colour Charge level Checking the charge level on the con- trol console Green 100-85 % Orange 85-25 % <...
  • Page 30 Button g The generator level determines how much braking power the electric motor should provide to brake the ebike in generator mode. The generator level also controls how much braking power is used to recharge the battery. You can select between four gen- erator levels ( page 36).
  • Page 31: On-Board Computer

    AVSPD average speed ! Parking the ebike on downhill slopes or on soft ground can cause the ebike to fall over and become damaged. Park your ebike on level, firm ground, if possible. On uphill or downhill gradients, always...
  • Page 32: Stowing And Features

    Stowing and features park the ebike in the line of fall, with Take into account the longer braking the front wheel facing uphill. distances. Take into account the additional weight ! If you push the ebike backwards with the when stopping and while the ebike is sta- kickstand down, the pedals will turn and tionary.
  • Page 33 You could also lose control of Mounting the luggage carrier the ebike. There is a risk of an accident. Only operate these units when the traffic situation permits. If this is not possible, pull over at a safe place and enter the information when the ebike is parked.
  • Page 34: Removing

    Stowing and features Mounting the smartphone cradle Pull face plate A backwards. Pull contact plate = upwards. Removing the stem face plate Removing the cover Electrical connectors on the headlamp Screws for cover/headlamp casing Cover Unscrew screws : using a 2.5 mm (0.1 in) Allen key.
  • Page 35: Mounting

    Stowing and features Alternately tighten screws : to a torque of 6 Nm (4.43 lb-ft). Alternately tighten both rear handlebar clamp screws ; to 6 Nm (4.43 lb-ft). After riding for 30 km (19 miles), re- tighten screws : and ; to the specified torque of 6 Nm (4.43 lb-ft).
  • Page 37: Battery

    Useful information ......36 Driving tips ........36 Charging the battery ......39 Removing/fitting the battery ....41 Storing the battery ......43 Belt drive ........43 Tyres and wheels ....... 44 Transporting the ebike ...... 45 Maintenance and care ......46...
  • Page 38: Useful Information

    Owner's Manual. Riding on steep uphill gra- Country-specific differences are possi- dients, riding with strong ble. Note that your ebike may not be fit- headwind ted with all features described. This is Riding on extremely steep...
  • Page 39: Driving Tips

    Driving tips depends on the riding speed and cannot The range of the smart ebike with a fully be regulated. Exception: the rear wheel charged battery depends on the following brake will not be applied automatically factors: if the battery is fully charged.
  • Page 40: Front Wheel

    There fully. is a risk of an accident. Brake the ebike with the front and rear Braking with the disc brakes brake at the same time. To brake with the front brake: pull the...
  • Page 41: Charging The Battery

    Only use the battery for the smart ebike. Do not expose the battery to storage tem- peratures below -10 † (14 ‡) and above 45 † (113 ‡). Please note that tempera- tures above 45 †...
  • Page 42: Charger

    Battery protection mode The battery switches to protection mode if: Notes on the charger the ebike is not used for two months The charger supplied is suitable for a the battery has been drained fully and is voltage range of 100 - 240 V. The charger not charged within one week.
  • Page 43: Removing/Fitting The Battery

    Removing/fitting the battery damaged. Removing the battery Battery On the right-hand side of the ebike, when viewed Charge socket with LED ring in the direction of travel: unlock the battery Charge cable connector The battery can be charged either on the bike or can be removed and charged sepa- rately.
  • Page 44: Fitting The Battery

    : with key ;. The lock cylinder in battery lock : moves out and battery ? is unlocked 1. On the left-hand side of the ebike: hold recess = and lift battery ? slightly and remove it from the side.
  • Page 45: Storing The Battery

    Please observe the following if you do not sion with a lever or by turning the foot use the ebike or the battery for long peri- pedal ods: Your smart ebike is fitted with an innova- do not store the battery at temperatures tive drive belt, the Carbon Drive belt.
  • Page 46: Note

    14 days. Only correct tyre pressures injury. when the tyres are cold. The pressure of Do not ride the ebike on surfaces that are warm tyres should only be corrected if it is covered with snow, ice or mud.
  • Page 47: Bicycle Valve Sclaverand Valve

    Valve cap any accessories that are not permanently The ebike rims are designed for tubes with attached to the ebike, e.g. control con- Sclaverand valve :. Once you have checked sole, smartphone and mesh pockets.
  • Page 48: Maintenance And Care

    After cleaning, check the electrical con- nectors and let the ebike dry before The value of your ebike will be retained by using it. regular and proper care. The best protec- tion from harmful environmental influen- ces is regular cleaning and preservation.
  • Page 49: Maintenance

    Maintenance and care Maintenance Regular work smart recommends that you have the ebike serviced once a year at a qualified specialist workshop. Before each journey Action Check tyres and wheels Inspection before starting a journey ( page 18) Check the drive belt...
  • Page 50 Maintenance and care Checking the brake pad wear Insert brake pad : into the side slot on transport lock ;. If brake pad : fits into the slot, the brake pads are worn and must be replaced. Install brake pads :( page 64) Checking the brake disc wear Brake pads fitted...
  • Page 51 = and frame :. Operate the front wheel brake with your left hand. Push the ebike firmly back and forth. As you do so, do not move the handlebars. You must feel no movement on your thumb. You must also hear no cracking or grind- ing noise from around the gap ;.
  • Page 53 Useful information ......52 Troubleshooting ....... 53 Removing/mounting the front wheel ..57 Removing/mounting the rear wheel ..58 Tightening and aligning the drive belt . 61 Adjusting the drive belt slip guard ..63 Removing/fitting brake pads ....63 Removing/fitting brake discs ....
  • Page 54: Useful Information

    Owner's Manual. Country-specific differences are possi- ble. Note that your ebike may not be fit- ted with all features described. This is also the case for systems and functions relevant to safety.
  • Page 55: Troubleshooting

    Troubleshooting Troubleshooting Control console Problem Possible causes/consequences and M Solutions The system will not The battery is low or discharged. switch on, the LCD Check the charge level directly on the battery ( page 27), display remains dark. charge if necessary. The battery is not positioned correctly in the holder.
  • Page 56 Troubleshooting Battery Problem Possible causes/consequences and M Solutions The charge indicator The battery has been affected by the ambient temperature. The on the control console battery heats up during the charging procedure. is not showing that the Let the battery cool down and repeat the charging process. battery is "full"...
  • Page 57 Troubleshooting Brake system Problem Possible causes/consequences and M Solutions Poor braking per- The brake was not bedded in. formance. Bed in the brake ( page 39). The brake discs or brake pads are fouled with oil. WARNING If brake discs or brake pads are fouled with oil, braking dis- tances may be considerably longer.
  • Page 58 Troubleshooting Problem Possible causes/consequences and M Solutions The brake squeaks The brake calliper is not exactly aligned with the brake disc. when applied. Have the brake calliper correctly aligned in a qualified specialist workshop. There is insufficient tension in the spokes of the wheel. Have the tension of the spokes checked and corrected at a qualified specialist workshop.
  • Page 59: Removing/Mounting The Front Wheel

    Removing/mounting the front wheel Problem Possible causes/consequences and M Solutions The gearshift shifts There is too much tension in the gear cable. down from second to Reduce the tension of the gear cable at the twist-grip first of its own page 61).
  • Page 60: Removing/Mounting The Rear Wheel

    Removing/mounting the rear wheel tionally once the quick-release device Remove the yellow transport lock from has been opened. between the brake pads. Carefully insert the front wheel. Make Loosen the nut on the other end of quick- sure that the brake disc slides between release device ;...
  • Page 61: Mounting

    Removing/mounting the rear wheel Hold rear wheel in place, lift the ebike by the saddle. The rear wheel slides out of dropouts : Carefully remove the drive belt from the pulley. Set the rear wheel aside, ensuring that it cannot fall over.
  • Page 62: Connecting

    The flanged tab of washer ; must pro- trude into dropout :. Push washer D onto the left side of the ebike with direction of travel to the right axle. Shift cable Place axle nuts = and B in position and Catch tighten them alternately.
  • Page 63: Tightening And Aligning The Drive Belt

    ! If the drive belt tension is not cor- rectly adjusted, the drive belt and other components may be damaged. ebike with direction of travel to the right If there is not enough tension in the drive belt, the belt may slip on the belt pulleys.
  • Page 64 10 mm (0.39 in). The force exerted with the thumb when pressing down on the drive belt should be approx. 1 kg (2.2 lbs). smart recommends that you have the drive belt tension checked at a qualified spe- cialist workshop.
  • Page 65: Adjusting The Drive Belt Slip Guard

    Removing/fitting brake pads To reduce clearance “A”: unscrew adjust- Adjusting the drive belt slip guard ment screw B on the right-hand side (turning in an anti-clockwise direction) or, depending on the drive belt tension, tighten adjustment screw B on the left- hand side (turning it in a clockwise direction).
  • Page 66: Installing

    Removing/fitting brake pads Removing the brake pads (example: rear wheel) Installing the brake pads (example: rear wheel) Brake calliper Brake calliper Brake pads Brake pads Brake pad retaining pin Brake pad retaining pin The description for changing the brake Insert brake pads ; into brake cal- pads is valid for both the front and rear liper : with the friction surface facing wheel.
  • Page 67: Installing

    Removing/fitting brake discs Removing/fitting brake discs Removing the brake discs Brake disc Bolt Wheel flange Brake disc (example: front wheel) The description for installing the brake Brake disc disc is valid for both the front and rear Bolt wheel. The description for removing the brake Place brake disc : on wheel flange = disc is valid for both the front and rear with the lettering facing outwards.
  • Page 68: Key Of The Battery Lock

    Setting the headlamp range Key of the battery lock Connecting the control console Your smart ebike comes as standard with two keys for the battery lock. Store one of the keys in a safe place. Note down key number :. If you require a replacement key, please contact a smart dealer and have key number : ready.
  • Page 69 Setting the headlamp range Loosen the retainer for data cable ; with a screwdriver and detach the data cable from contact plate :. Remove control console : from the con- tact plate ( page 25). Mount the front end cover ( page 33).
  • Page 71: Technical Data

    Useful information ......70 Tyres and wheels ....... 70 Technical data ebike ......70 Tightening torques ......72...
  • Page 72: Maximum

    Tyres Continental Eco- of publication of the Owner's Manual. Contact Plus Country-specific differences are possi- ble. Note that your ebike may not be fit- ETRTO dimensions 47-559 ted with all features described. This is Dimensions in 26 x 1.75...
  • Page 73: Battery Charger

    -10 † (14 ‡) to Permissible operating Continuous rated power 350 W 40 † (104 ‡) temperature (Canada; see identifi- cation on the ebike) -30 † (-22 ‡) Permissible storage to 60 † (140 ‡) temperature * optional...
  • Page 74: Tightening Torques

    Tightening torques Tightening torques WARNING Bolts or nuts which have been tightened using the incorrect torque: may come loose if the torque is too low may be overstretched if the torque is too high and consequently break off A torque that is too high may also damage the components. There is a risk of an accident. Always tighten the bolts and nuts to the specified torque.
  • Page 75 Tightening torques Handlebars Tightening torque Clamp, front end to fork stem 6 Nm (4.43 lb-ft) Handles 5 Nm (3.69 lb-ft) Control console contact plate to front end 1 Nm (0.74 lb-ft) Clamp, handlebars to front end (handlebar clamp) 6 Nm (4.43 lb-ft) Smartphone cradle trim panel 1 Nm (0.74 lb-ft) 6 Nm (4.43 lb-ft)
  • Page 79 Publication details Internet Further information about smart vehicles and about Daimler AG can be found on the following websites: Editorial office You are welcome to forward any queries or suggestions you may have regarding this Owner's Manual to the technical documen-...
  • Page 80 - A Daimler brand...

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