9
9.2
General Problems of Printing
The Print Controller does not respond to the Print command
1
Check that the printing system is selected as the current printer.
–
The printing system must be selected as the current printer on
Windows before printing.
2
Check that the power switch of the copier is turned on.
3
Print the Test Page from Windows/Macintosh.
–
When you cannot print a job from an application even though you
can print a test print, contact a system administrator or a service
representative.
4
If the message "Error" is displayed, check that the control panel is in
copy mode, not scanner mode.
Cannot select any media other than [Plain paper] from [Media]
1
For the PCL Driver, select [Restore Defaults] from the [Paper] tab or
[Per Page Setting] tab to restore the default setting.
2
Set [Paper Source] to a setting other than [Auto Select].
A message requesting a paper size you did not specify is displayed
1
Cancel the job to change the paper size in the "Page (Paper) Setup"
dialog on your application.
2
Touch and select the desired size displayed in the paper sizes area of
the control panel, then press [START]. The forced output will start.
9-4
bizhub PRO 1050/1050e/1050P/1050eP
Troubleshooting