Solving Problems With Printing Quality - Konica Minolta magicolor 4690MF User Manual

Solving Problems with Printing Quality

Symptom
Nothing is
printed, or
there are
blank spots
on the
printed page.
Entire sheet
is printed in
black or
color.
Solving Problems with Printing Quality
Cause
One or more of the
toner cartridges may
be defective.
One or more of the
imaging units may be
defective.
The media is moist
from humidity.
The media set in the
printer driver mis-
matches the media
loaded in the
machine.
The power source
does not match the
machine specifica-
tions.
Several sheets are
being fed at the same
time.
Media is not set prop-
erly in the tray(s).
One or more of the
toner cartridges may
be defective.
One or more of the
imaging units may be
defective.
Solution
Remove the toner cartridges and
check if any is damaged.
Remove the imaging units and check
for damage. If it is damaged, replace it.
Adjust the humidity for media storage.
Remove the moist media and replace it
with new, dry media.
Load the correct media in the machine.
Use a power source with the proper
specifications.
Remove the media from the tray and
check for static electricity. Fan plain
paper or other media (but not transpar-
encies), and replace it in the tray.
Remove the media, tap it to straighten
it out, return it to the tray, and realign
the media guides.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
Remove the imaging units and check
for damage. If it is damaged, replace it.
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