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Set-up
Setting up your Hub and BT Total Broadband
Use this section for more detail than Quick Start.
If you prefer, we can set it all up for you. For a small charge, a BT Home IT Support
engineer can visit and set up your broadband, talk, email and security – and give
you a brief introduction to the service.
Call 0800 876 6542 or go to www.bt.com/homeinstall
1. Before you start
Check your box contents
If you've ordered a BT Hub Phone, BT Fusion or BT Vision, please set them up
after this Hub and BT Total Broadband set-up.
ADSL filters (x2)
Power adapter
Broadband cable (grey ends)
Please note:
you may not need to use all these items
when setting up BT Total Broadband.
USB cable (blue ends)
Ethernet cable (yellow ends)
*Warning: choking hazard. Keep out of reach of children.
User Guide and CD
BT Home Hub
BT Home Hub
BT Home Hub Wireless Settings
You will need these details to set up a wireless connection
to your BT Home Hub
Wireless
Wireless
settings card
Network Name:
BTHomeHUB-D311
Wireless Key:
abcDef1234
Cable tidy*
You can start setting up your Hub any time. But please bear in mind that your
new broadband line may not be activated until 8pm on your activation day.
When you get to step 4, you'll be able to tell when your broadband service is
active as your Hub's Broadband light will glow green.
Remove existing modem
Unplug any existing modem or router from its ADSL filter or telephone line.
Please also disconnect it from your computer.
Have details handy
You'll need your BT Total Broadband username and password (this is also
your BT Yahoo! Mail address – or email address – and password). These details
were sent to you by letter or email. If you don't have these, please call us on
0845 600 7030
*
.
If you ordered BT Broadband Talk, you may also need its phone number and
password. If you don't have these, you can activate the service later.
*Calls provided by BT will be charged at up to 4 pence per minute. A Call Set-Up fee of 3 pence per call applies to calls
from residential lines. Mobiles and other providers' costs may vary. See www.bt.com/pricing for details.
Position your Hub
The following information will help you decide where to put your Hub.
Your Hub needs to be:
1. close to a mains power outlet and phone socket
2. close to your computer, if using cables to connect your computer to Hub,
or positioned centrally in your home, if connecting using wireless
Avoid positioning your Hub near to a microwave oven, fridge or metallic surface
(e.g. mirror).
5
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