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Hub lights
Here's a quick summary of what your lights mean.
Light status
Power
Broadband
Steady green
Hub power on
Connected to
broadband
Flashing
Hub starting up
Connecting to
orange
broadband
(please wait)
Steady
Hub software
Confirming
orange
upgrading
broadband
(please wait –
service
this may take up
(please wait)
to 30 minutes)
Please do not
turn off or
restart your Hub
Flashing red
Hub in recovery
mode.
Firmware
–
recovery tool is
ready to use
Steady red
Hub start-up
Broadband
failed
service
(see page 31)
confirmation
failed
(see page 31)
Off
Hub power off
Broadband line
isn't detected
(see page 31)
Wireless
Phone
Upgrading
Wireless
BT Broadband
–
enabled
Talk enabled
Connecting to
Hub software
–
BT Broadband
upgrading
Talk
(please wait –
this may take up
to 30 minutes)
Please do not
Registering wireless
turn off or
restart your Hub
Wireless
BT Broadband
enabled without
Talk registration
security.
failed
Security
(see page 15)
disabled in Hub
–
Manager (see
page 17)
–
–
–
–
–
–
Wireless
BT Broadband
disabled
Talk isn't
–
enabled
(see page 15)
Firmware updates
We may occasionally send software updates (known as firmware) to your Hub.
When updates are being installed, your Hub's Upgrading light will flash orange
and you won't be able to connect to the internet for up to 30 minutes. Please wait
until any updates are complete before continuing to use the internet.
IMPORTANT – DO NOT TURN OFF OR RESTART YOUR HUB WHEN THE UPGRADING
LIGHT IS FLASHING ORANGE.
Connecting a games console
You can set up a games console to play games online. Your games console will
connect to your Hub using an Ethernet cable or wireless connection. Follow your
games console instructions.
If you wish to host an online game, you may need to use your Hub Manager to set
up Games and Application sharing on your Hub. This allows inbound traffic on a
particular port to be routed to your games console. To find out more, click on 'Help'
in the Hub Manager. You can find out how to access your Hub Manager on page 17.
Using other modems
We recommend you use the BT Home Hub to get the most out of your BT Total
Broadband service. However, if you're going to be using another type of modem
or router, please follow its set-up instructions.
You may need the following information:
Connection, PPP or username: broadband.user@btbroadband.com
Password:
None required
Encapsulation:
PPPoA or PPP over ATM
Multiplexing:
VC-based or VC Mux
VPI/VCI:
0/38
*The BT Total Broadband network doesn't need a connection password. However, some routers do require one.
If you're asked for a password, just enter 'password' and confirm, as required.
19
*
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