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BT Total Broadband
To help you make the most of your BT Total Broadband service and all its great
features and options – including email, videos, inclusive calls and wireless –
learn more with Broadband Life at www.bt.com/broadbandlife
BT Home Hub
Your versatile BT Home Hub is a:
•
broadband router – enjoy a high-speed connection to the internet
•
wireless access point – enjoy the freedom to connect your computer
without wires
•
route to making calls over the internet – enjoy great-value call rates with
BT Broadband Talk
•
digital cordless (or DECT) phone base station – enjoy the freedom to wander
when on the phone
*
•
mobile calls over the internet enabler – enjoy great-value rates on your mobile
at home with BT Fusion
•
versatile interface for BT Vision – our new digital TV service
•
device designed for the future that will grow with your needs – enjoy the peace
of mind that you'll always be up to date
*Subject to phone range limits.
Please note: additional equipment or services may be required to enable some of the features listed.
Your Hub is designed to update itself automatically, allowing you to easily add new
products and services. For example, if you aren't already using BT Broadband Talk,
you can easily enable the service and add a BT Hub Phone so you can make and
receive BT Broadband Talk calls around the home.
BT Broadband Talk
You can use this service to make cheap phone calls over the internet. Enjoy inclusive
UK
Evening and Weekend calls and great-value international rates. To find out more
*
or activate your service, go to www.bt.com/setup/talk
The BT Hub Phone is designed to work with BT Broadband Talk and your BT Home
Hub. It's a digital cordless telephone with High Definition Sound (Hi-dS™). You can
buy a BT Hub Phone at www.bt.com/shop
Once you've activated your service, you'll notice BT Broadband Talk has
a high-pitched dial tone. This lets you know you're about to make a BT Broadband
Talk call. Like a mobile phone, you'll need to dial any phone number in full (i.e.
including the area code). This applies to local numbers, too. You must leave your
Hub turned on to make and receive BT Broadband Talk calls. You can, however,
turn your computer off and still use BT Broadband Talk. You can't make calls to the
operator, non-BT directory enquiries or dial-up Internet Service Providers using
the BT Broadband Talk service.
To make normal calls using your landline, you'll still use your phone plugged into
its phone socket via an ADSL filter. You won't, however, be able to take advantage
of BT Broadband Talk rates when you make calls using this phone.
Please note that BT Broadband Talk doesn't currently support number portability,
text relay or directory enquiries for disabled customers.
For help with your service, go to www.bt.com/broadbandtalk/help
*Means numbers beginning 01 or 02 excluding Channel Islands. Other exclusions apply. Pence per minute
charging applies after one hour. Redial before one hour to avoid call charges. Quality of reception may not
match landline. Service restrictions apply, e.g. 999 calls. Limited emergency location information stored.
Service will fail if there is a power failure. Abuse policy applies. Touchtone telephone required.
Emergency calls
If you make an emergency call to 999 or 112 from your BT Broadband Talk phone
or BT Hub Phone, your Hub will automatically use your standard telephone line.
This is a safety measure to ensure the emergency services can identify your location,
if necessary.
Important: if there's a power failure, your BT Hub Phone and/or DECT cordless
phone will not work. Alternative arrangements should be made for access to
emergency services. If you have a standard telephone plugged into the phone
socket on your Hub, this will automatically use your standard telephone line.
You'll know this because the dial tone will be normal and not the high-pitched
tone used by the BT Broadband Talk service.
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