Problems With The Wan Interface; Problems With The Lan Interface - Billion BiPAC 5200W User Manual

Problems with the WAN Interface

Problem
Initialization of the PVC
connection ("line
sync") failed.
Frequent loss of ADSL
line sync
(disconnections).

Problems with the LAN Interface

Problem
Can't ping any PCs on
the LAN.
Corrective Action
Ensure that the telephone cable is connected properly from
the ADSL port to the wall jack. The ADSL LED on the front
panel of the router should be on. Check that your VPI, VCI,
encapsulation type and type of multiplexing settings are the
same as those provided by your ISP. Reboot the router GE. If
you still have problems, you may need to verify these settings
with your ISP.
Ensure that all other devices connected to the same
telephone line as your router (e.g. telephones, fax machines,
analogue modems) have a line filter connected between
them and the wall socket (unless you are using a Central
Splitter or Central Filter installed by a qualified and licensed
electrician), and ensure that all line filters are correctly
installed and the right way around. Missing line filters or line
filters installed the wrong way around can cause problems
with your ADSL connection, including causing frequent
disconnections.
Corrective Action
Check the Ethernet LEDs on the front panel. The LED should
be on for a port that has a PC connected. If it is off, check the
cables between your router and the PC. Make sure you have
uninstalled any software firewall for troubleshooting.
Verify that the IP address and the subnet mask are consistent
between the router and the workstations.
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