Problems With The Wan Interface; Problems With The Lan Interface - Billion BiPAC 5200S RC Series User Manual

Problems with the WAN Interface

Problem
Initialization of the
PVC connection
("linesync") failed.
Frequent loss of
ADSL linesync
(disconnections).

Problems with the LAN Interface

Problem
Can't ping any
PCs on the LAN.
Corrective Action
Ensure that the telephone cable is connected properly from the
ADSL port to the wall jack. The ADSL LED on the front panel of
the router should be on. Check that VPI, VCI, encapsulation
type and type of multiplexing settings are the same as those
provided by your ISP. Reboot the router GE. If you still have
problems, you may need to verify these settings with your ISP.
Ensure that all other devices connected to the same telephone
line as your router (e.g. telephones, fax machines, analogue
modems) have a line filter connected between them and the
wall socket (unless you are using a Central Splitter or Central
Filter installed by a qualified and licensed electrician), and
ensure that all line filters are correctly installed and the right
way around. Missing line filters or line filters installed the wrong
way around can cause problem with your ADSL connection,
including causing frequent disconnections.
Corrective Action
Check the Ethernet LEDs on the front panel. The LED should
be on for a port that has a PC connected. If it is off, check the
cables between your router and the PC. Make sure you have
uninstalled any software firewall for troubleshooting.
Verify that the IP address and the subnet mask are consistent
between the router and the workstations.
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