802.11 Wi-Fi
I cannot connect to a wireless 802.11 Wi-Fi network
•
802.11 Wi-Fi requires an access point. Many public places provide access points (hot
spots). Wireless is available in your home if you have an appropriate wireless router.
•
802.11 Wi-Fi must be enabled from the Motion Dashboard. For more information, see
"Enable wireless" on page 8.
•
Your tablet may be too far from the access point.
•
You may not have access rights which may require an account fee, user name, password
and network set up through an administrator.
•
Your tablet's security settings may prevent a connection, for example, broadcasting a
network name may be enabled or encryption is turned on.
Bluetooth
I cannot connect to a Bluetooth network
•
Bluetooth must be enabled from the Motion Dashboard. For more information, see
"Enable wireless" on page 8.
•
Your Bluetooth device must be paired. See "Set up Bluetooth" on page 9.
•
Your Bluetooth device is out-of-range. The Bluetooth devices are designed for short-
range communication and can connect at distances up to 33 feet (10 meters).
I tried to pair my Bluetooth device several times but it is not detected:
•
Bluetooth must be enabled from the Motion Dashboard. For more information, see
"Enable wireless" on page 8.
•
Ensure that the Bluetooth device you are adding is discoverable. See the device's
manufacturer's instructions for more information.
•
Ensure that the Bluetooth device battery is charged.
•
Check which Bluetooth devices are connected. From the notification area, tap the
Bluetooth icon
the Bluetooth devices that are currently connected.
•
If the tablet still cannot detect the Bluetooth device, contact the device manufacturer for
assistance.
My Bluetooth device doesn't work properly
•
Some issues arise when using Bluetooth devices. See "Bluetooth wireless tips" on
page 48.
Chapter 4
Troubleshooting and FAQs
and select Show Bluetooth Devices. The Devices window displays all
Troubleshooting 47
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