Motion Computing MOTION C5 User Manual
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Motion Computing MOTION C5 User Manual

Motion computing tablet user manual
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Summary of Contents for Motion Computing MOTION C5

  • Page 1 User’s Guide Motion C5 Motion F5...
  • Page 2 © 2008 Motion Computing, Inc. All rights reserved. This document contains information protected by copyright. No part of this document may be reproduced in any form without written consent from Motion. The information in this document is provided “as is”...

  • Page 3: Table Of Contents

    Restoring and backing up the tablet ........
  • Page 4 Swapping the battery ............36 Long-term battery storage (not attached to tablet) ......36 Battery and power management tips .
  • Page 5 Chapter 4 Care and Maintenance ....57 General care..............57 Standard display .
  • Page 6 Contents...

  • Page 7: Chapter 1 Getting Started

    The Motion™ C5 and Motion™ F5 are portable, semi-rugged pen-based computers designed for health care, manufacturing, utilities, warehousing, field service workers, or anyone else that needs the mobility and flexibility of a tablet computer. The C5 and F5 integrate traditional computer features with digital ink, data capture, and speech recognition.

  • Page 8: Overview

    Overview The following illustrations show the features of the system. Front Function button Dashboard button Directional pad A button B button Status lights Microphones Docking connector Chapter 1 Getting Started Activate secondary functions for other buttons (page 11). Open Motion Dashboard (page 11). Use for basic navigation.

  • Page 9: Right Side

    Right side Power adapter RFID antenna port and cover Power adapter port and cover RFID antenna area Camera button Windows Security button Fingerprint reader Power button Bar code scanner lens Top side RFID button Bar code RFID status light scanner button RFID status light RFID scanner button...

  • Page 10: Back Side

    Back side Pen tether Camera light Speaker Camera lens Battery Pen tether Pen holder Fan cover Camera lens Camera light Speaker Battery Docking guide Smart card reader (optional) Chapter 1 Getting Started Pen holder Docking guide Smart card reader (optional) Attach the pen tether.

  • Page 11: Setting Up The System

    Setting up the system The tablet is self-contained, so you can start using it immediately. If you are using a Docking Station, refer to the instructions that came with the docking station. Use the following steps to get started. For safety information, see the Safety and Regulatory Guide packaged with the system.
  • Page 12 Tablet PC > Tablet PC Tutorials. Step 3: Calibrate the digitizer With tablet PCs, you will frequently use a pen instead of a mouse and keyboard to interact with the computer. Use the pen to move the pointer around the screen, and tap the screen to click.

  • Page 13: Restoring And Backing Up The Tablet

    Restoring and backing up the tablet For information about restoring and backing up the tablet, see the following sections: • “Restoring data” on page 63. • “Creating a backup archive” on page 64 • “Creating a bootable disk” on page 64 •...
  • Page 14 Chapter 1 Getting Started...

  • Page 15: Chapter 2 Features

    Features Motion Computing tablet PCs provide the power and features of a traditional computer, while giving you the added mobility and versatility of a portable computer. Use the information in this chapter to get more familiar with the hardware features of the system, such as the buttons, camera, RFID reader, bar code scanner, and wireless adapters.

  • Page 16: Pen

    An important difference between traditional PCs and tablet PCs is that you frequently use a pen instead of a mouse and keyboard to interact with the computer. The pen includes a pressure-sensitive tip, a function button, and an eraser. The pen contains no batteries and requires no external power.

  • Page 17: Front Panel Buttons

    Front panel buttons You can use the buttons on the front of the unit to perform many functions without having to use the pen. The buttons are customizable, so you can modify their functions to suit the way you work. See “Configuring front panel buttons” on page 24. Button Primary Function...

  • Page 18: Display

    Display The system includes a 10.4" XGA TFT LCD display with the following features: • A highly readable LCD (liquid crystal display) with a wide viewing angle. • 1024 x 768 native resolution. • Intel Display Power Saving Technology. • A protective layer that offers a firm writing surface and minimizes glare.

  • Page 19: Windows Security Button

    Windows Security button You can use the Windows Security button to log on to or lock the system. Pressing the Windows Security button is equivalent to pressing Ctrl+Alt+Del on a keyboard. Fingerprint reader Using the fingerprint reader, you can log on to the system by scanning your fingerprint instead of entering a password.

  • Page 20: Dataguard

    DataGuard Your system includes the DataGuard feature, which detects shocks, extreme vibrations, and falls. If a fall, shock, or vibration is detected, DataGuard moves the drive heads away from the disk, which can prevent hard drive failures and data loss. For more information, go to Control Panel and open DataGuard.

  • Page 21: Bar Code Scanner (Optional)

    Bar code scanner (optional) The system is available with an optional integrated 1D and 2D bar code scanner that you can use to retrieve information from bar codes. A bar code is a series of shapes on a contrasting background that can be optically read by a bar code scanner.

  • Page 22: Rfid Reader

    FCC label. Smart card reader Your tablet may include the optional smart card reader located on the back of the tablet, next to the battery. Using smart card software, this device can read information from and write information to the smart card when the card is inserted into the reader.

  • Page 23: Speaker

    Speaker The system includes a sealed speaker that can be used for audio warnings or confirmation, dictation, videos, or other multimedia applications. Docking connector The docking connector is used to attach the unit to a docking station. When the unit is docked, you can use the ports on the docking station to connect a monitor, keyboard, mouse, or other external USB devices.

  • Page 24: Mobile Broadband

    Mobile Broadband Some tablet models are available with an optional Mobile Broadband adapter that you can use to send and receive data wirelessly. By using Mobile Broadband, you can browse the Internet, send and receive email, connect to your company’s intranet, and use Web-based applications.

  • Page 25: Power Adapter

    Power adapter The power adapter provides power to the system and charges the battery when it is attached. The power adapter includes a power cord and an AC adapter. WARNING: Use only the Motion power adapter with the system. Do not use the adapter to power any other electronic devices.
  • Page 26 Chapter 2 Features...

  • Page 27: Using Motion Dashboard

    Using the system The Motion C5 and Motion F5 run Windows Vista or Microsoft Windows XP Tablet PC Edition, which include ink-to-text and word recognition, voice recognition, and security features to help defend against viruses, worms, and other threats. And unlike PDAs or other handheld devices, the C5 and F5 run any Windows- compatible application.

  • Page 28: Using Motion Dashboard

    Using Motion Dashboard Motion Dashboard puts many common settings and tasks at your fingertips. For example, you can enable or disable Bluetooth and Wi-Fi, calibrate the digitizer, or check the remaining battery power. To start Motion Dashboard • Press the Dashboard button ( To open a category, tap the appropriate icon on the left side.

  • Page 29: Using The Pen

    Using Tablet PC Input Panel You can use Tablet PC Input Panel instead of a keyboard to enter text on the tablet. Use the writing pad or the character pad to convert your handwriting to text, or tap characters using the on-screen keyboard.

  • Page 30: Configuring Pen Options

    1. Open Motion Dashboard to the Pen & Tablet panel (page 20). 2. Tap the Tablet & Pen Settings button. 3. In the Tablet and Pen Settings window, tap the Pen Options tab. 4. For Pen buttons, do one of the following: •...

  • Page 31: Enabling Personalized Handwriting Recognition

    Enabling personalized handwriting recognition You can use the Tablet PC Settings window to enable personalized handwriting recognition. Note: This feature is available on Windows Vista only. To enable personalized handwriting recognition 1. Open Motion Dashboard to the Pen & Tablet panel (page 20).

  • Page 32: Configuring Front Panel Buttons

    To configure the front panel buttons (Windows Vista) 1. Open Motion Dashboard to the Pen & Tablet panel (page 20). 2. Tap the Tablet PC Settings button. 3. In the Tablet PC Settings window, tap the Buttons tab.

  • Page 33: Using The Display

    1. Open Motion Dashboard to the Display panel (page 20). 2. Set the Brightness slider to the desired level for when the tablet is running on AC power and when it is running on battery power. You can select these settings in the Settings for pull-down menu and adjust the Brightness slider for each power scheme.

  • Page 34: Changing The Display Rotation Sequence

    Changing the display rotation sequence Use this procedure to change the order in which the display rotates. To change the rotation sequence 1. Open Motion Dashboard to the Pen & Tablet panel (page 20). 2. Do one of the following: •...

  • Page 35: Using The Bar Code Scanner

    Using the bar code scanner You can use the built-in bar code scanner to retrieve information from bar codes. For more information about the bar code scanner, see “Bar code scanner (optional)” on page 15. To use the bar code scanner 1.

  • Page 36: Using The Rfid Reader

    Using the RFID reader You can use the built-in RFID reader to retrieve information from RFID tags. For more information about the RFID reader, see “RFID reader” on page 16. To use the RFID reader 1. Hold the unit by the handle with the right edge in front of you. 2.

  • Page 37: Using The Camera

    Using the camera You can use the built-in camera to take pictures. For more information about the camera, see “Camera” on page 14. To use the camera 1. Press the Camera button to activate the camera and open the viewfinder. Note: If a picture is not taken after a short period, the viewfinder will automatically close.

  • Page 38: Using The Smart Card Reader (Optional)

    1. Depending on your smart card software, you may be required to first shut down the smart card software before removing the card. With this type of software, removing the smart card while the tablet is running can result in logging off or shutting down the tablet.

  • Page 39: Using The Built-In Microphones

    Using the built-in microphones You can use the built-in microphones to record audio, dictate notes, and use voice commands. The two microphones are used at the same time to optimize sound detection for speech recognition and voice recording. You can use the Speak Anywhere acoustics software to fine tune the built-in microphones to suit your environment.

  • Page 40: Setting Up The Skew Angle

    Setting up the skew angle On tablets running Windows XP, the skew angle determines sound detection in the horizontal plane. The default sound detection area is directly in front of the unit, but you can use the skew angle to offset the sound detection area toward one side or the other. Note: This section applies to tablets running Windows XP only.

  • Page 41: Speech Recognition On Windows Vista

    1. In Control Panel, open Speech Recognition. 2. Tap Set up microphone. 3. If you are using the integrated Tablet PC microphones, select Other. 4. Follow the instructions in the setup program. If the microphones are set to an appropriate level, the meter will stay in the green zone while you read the sentences.

  • Page 42: Speech Recognition On Windows Xp

    1. Start Input Panel (page 21). 2. Tap the Tools and Options button ( 3. Select Dictation or Commands. For more information about Dictation and Commands, see the Input Panel Help and the Tablet PC Tutorials. Chapter 3 Using the system ), then tap Speech.

  • Page 43: Using The Battery

    To maximize the performance of the battery, deplete the battery charge to less than 10% every 30 days. To deplete the battery, use the tablet on battery power without AC power until the battery charge is less than 10%.

  • Page 44: Charging The Battery

    Regulatory Guide packaged with the system. Removing and replacing the battery Before you remove the battery, ensure that the tablet is plugged in, turned off, or in Hibernate (page 40), Standby (page 39), or Sleep mode (Vista) (page 38). To remove the battery 1.

  • Page 45: Swapping The Battery

    You can swap the standard battery while the system is on, with or without having the system plugged in to AC power. To swap batteries 1. Put the tablet in Hibernate (page 40), Standby (page 39), or Sleep (Vista) (page 38) mode. •...

  • Page 46: Disposing Of Used Batteries

    Hibernate. When you put your tablet to sleep, your work is saved to the hard disk. When your tablet wakes, Windows restores your previous work session within seconds. You can put your tablet to sleep manually from the Start button, or you can set it up to go to sleep when you press the power switch.

  • Page 47: Using Hibernate

    Use hibernation to save power when you will be away from the tablet for an extended time. You can put your tablet on Hibernate manually from the Start button, or you can set it up to hibernate when you press the power switch.

  • Page 48: Using Hibernate

    Using Hibernate Hibernation is a state in which the tablet shuts down to save power but first saves everything in memory on the hard disk. When you restart the tablet, your desktop is restored exactly as you left it. Use hibernation to save power when you will be away from the tablet for an extended time.

  • Page 49: Setting Up A Wi-Fi Connection On Windows Vista

    Setting up a Wi-Fi connection on Windows Vista Use this procedure to create a Wi-Fi connection on Windows Vista. To set up a Wi-Fi connection 1. Open the Motion Dashboard to the Wireless panel (page 20). 2. Ensure that Enable Internal 802.11 Wireless is selected. 3.

  • Page 50: Installing The Connection Manager

    “Mobile Broadband” on page 18. WARNING: FAA regulations require that you disable any wireless connection when traveling by air. Failure to disable the wireless connection on the tablet while traveling by air can cause communications problems with aircraft instruments. Activating your Mobile Broadband service Before you can use the Mobile Broadband service, you must activate your account with the service provider you chose when you ordered your system.

  • Page 51: Starting The Connection Manager

    Starting the connection manager The connection manager software is preinstalled on your computer based on the service provider you chose when you ordered your system. To start the connection manager • Double-tap the connection manager shortcut on your desktop. For more information, see the connection manager help. Note: The connection manager software you use depends on your wireless service provider.
  • Page 52 2. Locate the SIM slot door and open it. Note: The SIM slot and a diagnostic port are behind the SIM slot door. The SIM slot is below the diagnostic port. 3. Place the SIM card label side down on the battery tray. Ensure that the notch on the SIM card is in the upper right corner.

  • Page 53: Using Bluetooth

    Before you can set up a Bluetooth device, you must enable the Bluetooth adapter on the tablet. After you enable Bluetooth, the Bluetooth icon ( ) appears in the notification area. You can tap on this icon to get shortcuts to the Bluetooth Settings window, the Bluetooth File Transfer Wizard, and the Add New Connection Wizard.

  • Page 54: Setting Up A Bluetooth Device On Windows Xp

    The Bluetooth device is ready to use. Paired devices are shown in the Bluetooth Settings window. The following illustration shows a Bluetooth Settings window with two Bluetooth devices. Setting up a Bluetooth device on Windows XP Before you can use a Bluetooth device with the system, you need to set up the device. After the device is paired with the system, a passkey is used to create a secure connection between the system and the Bluetooth device.
  • Page 55 The Bluetooth device is ready to use. Paired devices are shown in the Bluetooth Settings window. The following illustration shows a Bluetooth Settings window with a Bluetooth keyboard and mouse. If the device is not discovered… If the Bluetooth device is not detected after multiple attempts, try the following: •...
  • Page 56 Bluetooth wireless tips Motion Computing and its Bluetooth partners have worked to ensure a positive experience with this technology, and to ensure Bluetooth interoperability. In doing so, we have found the following issues: • If you are running Bluetooth and Wi-Fi at the same time, interference can affect the Bluetooth performance.

  • Page 57: Using Motion Omnipass And The Fingerprint Reader

    Using Motion OmniPass and the fingerprint reader Motion OmniPass offers a secure and convenient system for managing your passwords and providing confidentiality for your sensitive data. To start Motion OmniPass • In the notification area, double-tap the Motion OmniPass icon ( ). Also, you can start Motion OmniPass from the Security panel of Motion Dashboard.
  • Page 58 4. In the Choose Finger window, tap on the finger you want to enroll, then tap Next or Practice. Practice allows you to do a trial run of the fingerprint capture. 5. Place the selected finger over the fingerprint reader and slowly drag your finger across the sensor from right to left or left to right.
  • Page 59 6. Tap Next, then tap Yes if you want to enroll a second fingerprint (recommended). If you injure a finger, you can use a second finger to authenticate. You can also capture a second fingerprint later. From the OmniPass Control Center, tap Run Enrollment Wizard, then tap Modify a user’s device enrollment.

  • Page 60: Using Password Replacement

    Using password replacement OmniPass can manage your passwords for other applications, such as Web sites, Internet email, FTP, or any restricted-access network resource. After OmniPass registers your credentials, you can access any of these restricted areas by using your fingerprint or the master password.

  • Page 61: Logging On To A Remembered Site

    Logging on to a remembered site To log on to a remembered site, open the Web site or application that you have set up with password replacement. See “Using password replacement” on page 52. Swipe your finger or enter the master password when prompted. To remove a remembered site, tap Manage Passwords.

  • Page 62: Using Windows Security Center

    Setting up Windows user accounts You can use Windows user accounts to help secure the files on the tablet from other users. You must have an administrator account on the tablet to add a new user to the tablet.

  • Page 63: Setting A Bios Password

    To set up an HDD password 1. Start the system (page 5). 2. When the Motion Computing splash screen appears, tap the screen with the pen. On the TrustedCore menu, tap Launch System Setup. If you miss the splash screen, restart the tablet and try again.

  • Page 64: Finding Additional Software

    Enter twice to leave the Enter New Password fields blank. Finding additional software For information about other software for the your tablet PC, go to the Motion Computing software page at www.motioncomputing.com/products/software_motion.asp. You will find links to software solutions for purchase as well as free downloads from Motion software and service partners.

  • Page 65: Chapter 4 Care And Maintenance

    Care and Maintenance Proper care and maintenance will keep your tablet PC working and in good condition for a long time. This chapter describes the care and maintenance procedures for the system. For general information about care of the tablet PC and its components and accessories, see the Safety and Regulatory Guide packaged with the system.

  • Page 66: Standard Display

    Avoid using tissues or paper towels to clean the display surface. These contain wood fibers that can scratch the display. • Use only a Motion Computing pen on the display. Do not write on the display with an ink pen or pencil, or any other object that could damage the display surface. •...

  • Page 67: Cleaning In A Health Care Environment

    EPA-approved low-level disinfectant when general cleaning is required. For a list of cleaning solutions tested by Motion Computing, see “Cleaning solutions” on page 60. If the system becomes soiled with blood or other body fluids, a hospital-approved low-level disinfectant that is tuberculocidal/virucidal when used at recommended dilutions and contact times can be used.

  • Page 68: Training And Documentation Considerations

    Cleaning procedures should be added to the institution's policies and procedures for infection prevention. Cleaning solutions This section describes various cleaning solutions that have been tested by Motion Computing. Review the manufacturer's guidelines for proper use of the product. Product Type Vira-Guard Cavi-Wipes...

  • Page 69: Cleaning The Fingerprint Reader

    Cleaning the fingerprint reader Under normal circumstances, you should clean the fingerprint reader once a month, or whenever necessary. To clean the fingerprint reader 1. Shut down the system, unplug it, and remove the battery. 2. Lightly spray a cotton swab with household window cleaner. 3.

  • Page 70: Replacing Pen Tips

    3. Insert a new tip. 4. Apply slight pressure to push the tip in to place. Ordering new pens To order additional pens, go to the Motion Computing accessories page at www.motioncomputing.com/accessories. Traveling with the system Use the following tips when you travel with the system.

  • Page 71: Traveling By Air

    Restoring data You can use the Acronis True Image software to restore your tablet to the state it was in when it left the factory. Additionally, you can create your own backup data archives and restore those later. For more information, see the Acronis True Image Help.

  • Page 72: Using Acronis Startup Recovery Manager

    Using Acronis Startup Recovery Manager If you cannot start Windows, you can run Startup Recovery Manager when you start the tablet. If the operating system will not start, you can use Startup Recovery Manager to restore damaged partitions. To restore from the Startup Recovery Manager 1.

  • Page 73: Removing The Acronis Oem Zone

    Acronis True Image Help. Removing the Acronis OEM Zone The Acronis OEM Zone is a special partition on the tablet’s hard disk drive that stores the original factory backup archive. If you have created your own hard disk drive backup archive and a bootable disk, you can delete the OEM zone to free up some disk space.
  • Page 74 Chapter 4 Care and Maintenance...

  • Page 75: Appendix A Troubleshooting And Support

    Support Motion Computing products are thoroughly tested for performance and quality, but occasionally problems still occur. If you do not find the information you are looking for in this section, go to the Motion Computing support page at www.motioncomputing.com/support. Troubleshooting Use the information in this section to identify and resolve common issues.
  • Page 76 The computer might have turned off the display to save power. To restore the display, touch the screen with the pen or press a button. • The tablet might have gone into Standby mode. Press and hold the power switch for about one second. •...

  • Page 77: Troubleshooting

    The system does not respond to the pen I am using • You may be using an improper input device. Only Motion Computing digitizer pens can be used. The system does not respond to other pens or to a plastic stylus.
  • Page 78 Network The wireless adapter keeps connecting even when I do not want it to • The wireless adapter is enabled. You can use Motion Dashboard to disable the wireless adapter. See “Enabling or disabling Wi-Fi” on page 40. Audio No sound is coming from the speakers •...

  • Page 79: Frequently Asked Questions

    Windows, go to the Windows Marketplace Tested Products page at www.microsoft.com/whdc/hcl. Why is the tablet PC lacking USB and display adapter ports? • The tablet PC is designed to be easy to clean and disinfect, so ports and connectors are minimized. Appendix A Troubleshooting and Support...

  • Page 80: Specifications

    See the Warranty packaged with your Motion product or accessory or visit our Web site at www.motioncomputing.com. In addition, Motion Computing offers extended warranties along with various screen and configuration insurance programs. Go to the Motion Computing Support and Services page at www.motioncomputing.com/products/services_top.asp.

  • Page 81: Service And Support

    Service and support If you need help with your system, go to the Motion Computing Support and Services page at www.motioncomputing.com/support. This page will provide you links to all the information you need about Motion products, technical support, customer services and professional services.
  • Page 82 Appendix A Troubleshooting and Support...

  • Page 83: Index

    Index Numerics 802.11a/b/g about 17 enabling 39 setting up 40 using 39 AC adapter about 18 using 5 adjusting display brightness 25 amber lights 10 angle of acceptance about 30 using 30 Automatic Updates 53 backup procedure 63 battery about 18 checking status 34 gauge 34 notification area status 34...
  • Page 84 disabling the eraser 22 the pen button 22 display about 12 brightness 25 features 12 rotating 25 rotation sequence 26 using 25 disposing of used batteries 37 docking connector 16 document, about 1 dynamic brightness 25 enabling 802.11a/b/g 39 Bluetooth 44 eraser 22 pen button 22 Wi-Fi 39...
  • Page 85 52 enabling 52 support 73 swapping batteries 36 Tab key 11 Tablet & Pen Settings 22, 23, 24 Tablet PC Input Panel using 21 tablet PC tutorials 6 Task Manager 67, 70 TPM 12 traveling 62...
  • Page 86 Trusted Platform Module 12 turning on the unit 5 tutorials, Windows XP Tablet PC Edition 6 using 802.11a/b/g 39 angle of acceptance 30 battery 34 Bluetooth 44 handwriting recognition 21 Hibernate 38, 39 Input Panel 21 microphones 30 OmniPass 48...

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