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[51] Problem analysis and solutions
Problem
Missing sections
in lines or stepped
lines
Missing parts of
characters
The individual ink
drops merge on the
media
Problems with the
nozzles cause
drop-out
Colour
consistency
problems
Optimise the output quality on the printer
Method of
analysis
'Quality check'
print
'Quality check'
print
'Demo print'
'Demo print'
N/A
Solutions
Use the 'Release' quality mode for
drawings
Use the 'Optimise print quality'
wizard to correct the problem.
When failing printheads cause this
problem, use the 'Replace printhead'
wizard to replace the failing
printheads.
Use the 'Presentation' quality mode
Use the 'Optimise print quality'
wizard to correct the problem.
Coalescence occurs in the 'Check' mode
when you print on high gloss photo
paper. Use the 'Release' or 'Presentation'
quality mode
Use the 'Optimise print quality'
wizard to correct the problem.
A defective or end-of-life
maintenance cassette can cause this
problem. Use the 'Replace cassette'
wizard to replace the maintenance
cassette
(see 'Replace the
maintenance cassette' on page
Use the 'Optimise print quality'
wizard to correct the problem.
Some types of media can discolour
with age. Check that the media is
new and that it is stored correctly.
Remove the printer from areas of
high humidity.
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