Canon FAX-L360 User Manual page 265

Problem
Cannot send a fax?
(continued)
If none of the above solve the problem, try unplugging the FAX-L360 for at least
five seconds, then plugging it back in. If the problem persists, contact your local
authorised Canon dealer or the Canon help line. Please note that any documents
Note
stored in memory will be erased unless you plug it back in within 1 hour.
Images on faxes
received from the
FAX-L360 are spotted
or dirty?
The FAX-L360 cannot
send a fax using ECM?
Chapter 13
Possible cause
The FAX-L360 may be sending
another document from memory.
An error may have occurred
during sending.
There may be a problem with the
telephone line.
The receiving fax machine may
not be a G3 fax machine.
The receiving fax machine may
not be working properly.
The document may not beproperly
inserted in the Automatic
Document Feeder (ADF).
The receiving fax machine may
not support ECM.
Solution
Allow time for the current
document to finish sending.
Print an activity report and check
for an error code. See page 12-2.
Make sure you have a dial tone on
the handset or telephone. If not,
contact your local telephone
company.
Make sure the receiving fax
machine is compatible with the
FAX-L360 (which is a G3 fax
machine).
Check the FAX-L360 by making a
copy. If the image is clear, the
problem may be in the receiving
fax machine.
Remove the document and feed it
correctly into the Automatic
Document Feeder (ADF).
If the receiving fax machine does
not support ECM, then the
FAX-L360 sends the fax in
normal mode without error
checking.
Frequently Asked Questions 13-25