Bell and Howell Sidekick 1200 Operator Maintenance
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Bell and Howell Sidekick 1200 Operator Maintenance

Bell and Howell Sidekick 1200 Operator Maintenance

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Download this manual See also: Operator's Manual, Installation Manual
Sidekick Operator
Maintenance
Color Scanner
Model 1200/1400/1400u
Part Number S005545 – E

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Summary of Contents for Bell and Howell Sidekick 1200

  • Page 1 Sidekick Operator Maintenance Color Scanner Model 1200/1400/1400u Part Number S005545 – E...

  • Page 2: Operator Maintenance

    Operator maintenance Cleaning outside of the scanner Clean the scanner at least once a month. Turn the power off Clean the cover with a soft cloth Radiation Vent Remove dirt and dust from the radiation vent with a brush. Cleaning inside the scanner Clean the scanner at least once a week or every 20,000 scans, whichever comes first.
  • Page 3 Cleaning the Rollers and Sensors Roller cleaning paper: • Open the bag and take out the roller cleaning paper. If the roller cleaning paper bag is left opened for a long period of time, the alcohol will evaporate. Please use the roller cleaning paper immediately after opening the bag. For supplies and accessories visit our Böwe Bell + Howell Scanners store at www.bbhscanners.com Turn the power off.
  • Page 4 Use the roller cleaning paper to remove dirt from the surfaces of the retard roller, paper feed roller, separation roller, six drive rollers and six free rollers. Also, remove dust on the paper sensors (Paper detector, Waiting sensor, Starting position sensor) and reflector sheets with a cotton swab. •...

  • Page 5: Bbh User Utility

    Clean the reflector sheet for the ending sensor. • Remove dust on the reflector sheet of the ending sensor with a cotton swab. • The reflector sheet is behind the shaft. A – Reflector Sheet for Ending Sensor B – Cotton Swab Make sure that the sensor rollers are installed properly before closing the ADF door.
  • Page 6 Cleaning the CIS Glass and Sensor Rollers Turn the power off. Push the ADF door release to open the ADF door. Clean the CIS front and back glasses, and the sensor rollers using the roller cleaning paper. • If the sensor rollers are removed while cleaning, re-attach them after cleaning.
  • Page 7 Close the ADF door. • When you close the ADF door, close it securely until the door is locked. Do not slam the ADF door.

  • Page 8: Replacing Consumables

    Replacing Consumables The consumable parts are available from the reseller where you purchased your scanner. For supplies and accessories visit www.bbhscanners.com for more information. Replace the Feed Roller module, Retard Roller module and Sensor Rollers together every 300,000 scans or sooner if cleaning inside the scanner no longer improves paper jamming, slipping, multi-feeding, marking and...
  • Page 9 Remove the paper feed roller module, holding up the paper feed case along the groove of the feed cover to pull the claw out of the case. A – Claw B – Groove C – Paper Feed Case Install the new paper feed roller module with its gear on the right. •...
  • Page 10 Push up the green levers at both ends in the direction of the arrows until they click into place. • After installing the paper feed roller module, confirm that the feed rollers be moved lightly in the vertical direction. Close the ADF door. When you close the ADF door, close it securely until the door is locked. Do not slam the ADF door.
  • Page 11 Replacing the Retard Roller Module Turn the power off. Push the ADF door release to open the ADF door. Remove the retard roller cover. Retard Roller Cover Remove the retard roller module in direction of the arrow. Retard Roller Module...
  • Page 12 Install the new retard roller module by matching the groove of its shaft with the metal holder groove. Make sure that both ends of the shaft reach the holder springs. Wider Groove Metal Holder Close the retard roller cover. Close the ADF door. •...
  • Page 13 Replacing the Front and Back Sensor Rollers Turn the power off. Push the ADF door release to open the ADF door. Remove the current Front and Back Sensor Rollers. • • Using your finger, roll up the right side of While pushing the wire springs of both the Sensor Roller (Front) and remove it.
  • Page 14 Re-attaching the Sensor Rollers Install the shorter Sensor Roller (Back) to the ADF door side. • Placing the non-gear side close to the ADF door release, attach the shorter Sensor Roller (Back) to the ADF door by matching the grooves to the guides. •...
  • Page 15 Install the longer Sensor Roller (Front) • Placing the non-gear side close to Back View the ADF door release, attach the longer Sensor Roller (Front) by matching the grooves to the guides. • Attach the side close to the ADF door release first, and then attach the other side.

  • Page 16: Table Of Contents

    BBH User Utility The BBH User Utility is a software program used to maintain and troubleshoot the Sidekick 1200 and 1400u scanners. BBH User Utility Functions The BBH User Utility’s main functions are as follows: Item Contents Scanner Status Displays Scanner Status and Error Code...

  • Page 17: Functions And Settings

    Installation Procedure for BBH User Utility The BBH User Utility is installed as part of the master installation. If you do not find the BBH User Utility Icon on your desktop, please follow these instructions for installation: Start-up 1. Click the Start button in the taskbar, and select Programs | BBH | Scanner Tools 2.

  • Page 18: Scanner Status

    Scanner Status and Error Code Displays the status of the connected scanner and the error code according to the condition of the scanner. Refer to the Troubleshooting section for Error Code and Status Message details page 56. Scanner Information Displays the following information •...

  • Page 19: Sleep Mode

    Save Info button This saves scanner and PC information to a file. Select Scanner button Opens the Select Scanner dialog box. Refer to the Select Scanner Dialog section for more information. Help Open this Operator Manual Adobe PDF file. Sleep Mode Sleep Mode This dialog box specifies whether Sleep Mode is enabled or not.

  • Page 20: Select Scanner

    Select Scanner Select Scanner dialog box This selects your scanner. OK button Enter the scanner model selection. Cancel button Cancels the settings.
  • Page 21 Icon on the task tray operation setup 1. Click the [Start] button, and align the mouse cursor with [Programs]. 2. Align the mouse cursor with the [BBH] folder. 3. Align the mouse cursor with the [Scanner Tools] folder. 4. Click [Operation Setup]. The User Utility Operation Setup window is displayed.
  • Page 22 Utility icon on the task tray The BBH User Utility icon ( ) is displayed on the task tray depending on the startup setting. Display "BBH User Utility" Dialog Box Right-click on the User Utility icon ( ) on the task tray, and select Display "User Utility" Dialog Box to display the User Utility window.

  • Page 23: Troubleshooting

    Troubleshooting User Utility Error Codes If a problem occurs during scanning, check the BBH User Utility for the scanner Error Code and Status Message. The “User Utility” software is resident in the task tray of the host PC and will be monitoring for error and/or warnings from the scanner. When an error or warning happens, the “User Utility”...
  • Page 24 Error Status Possible Cause Remedy Code Message scanner was ready. Troubleshooting Operations If a problem still occurs after you checked the Status Message and Error code (previous table), please check the following items. If the scanner still malfunctions, turn it OFF, unplug the power cord and call for service. Symptom Possible Cause Remedy...
  • Page 25 Symptom Possible Cause Remedy The ADF does not open Push the ADF door release again after you when the ADF door The ADF door is not closed properly. close the ADF door, until it is locked. release is pushed. The document has been Load the document correctly.
  • Page 26 SCSI Interface (Sidekick 1200/1400 Only) Switch ID No. Remarks Default setting Term Switch Description Enable Last Device in the SCSI chain (Default Setting) Disable Not last device in the SCSI chain Recommended SCSI Interface Boards: Adaptec SCSI 2940U or Kofax Adrenaline 450 or Adrenaline 650i (or...

  • Page 27: Repacking Instructions

    Repacking Instructions It is highly recommended that you keep the original carton and ALL packing materials. If you need to transport or ship your scanner, please follow these instructions. Please Note: • Use the original carton and all of the original packing materials. •...

  • Page 28: Installation Manual

    Appendix 1 - Roller Exchange Kit S005503 or S005511 Installation Manual Paper feed roller module Retard roller module Sensor Rollers • Kit S005503 includes Black Sensor Rollers (standard configuration). • Kit S005511 includes White Sensor Rollers to be used with White Roller configuration (typically after replacing rollers with White Roller Kit S005505).
  • Page 29 Replacing the Paper Feed Roller Module Turn the power off. Push the ADF door release to open the ADF door. Push the two green levers down at both ends of the paper feed roller module to unlock the paper feed rollers. When moving the green levers, do not apply pressure in any other direction other than in the direction shown by the...
  • Page 30 Remove the paper feed roller module straight out, holding up the paper feed case (C) along the groove (B) of the feed cover while pulling the claw (A) out of the case. A – Claw B – Groove C – Paper Feed Case Install the new paper feed roller module (reversing instructions from step 4) with its gear on the right.
  • Page 31 Push up the green levers at both ends in the direction of the arrows until they click into place. After installing the paper feed roller module confirm that the feed rollers can be moved lightly in a vertical direction. Close the ADF door. When you close the ADF door, close it securely until the door is locked. Do not slam the ADF door.

  • Page 32: Replacing The Retard Roller Module

    Replacing the Retard Roller Module Turn the power off. Push the ADF door release to open the ADF door. Remove the retard roller cover. Retard Roller Cover Remove the retard roller module in the direction of the arrow. Retard Roller Module...
  • Page 33 Install the new retard roller module by matching the shaft groove with the metal holder groove. Make sure that both ends of the shaft reach the springs of the holder. Wider Groove Metal Holder Close the retard roller cover. Close the ADF door. When you close the ADF door, close it securely until the door is locked. Do not slam the ADF door.
  • Page 34 Replacing the Sensor Rollers Turn the power off. Push the ADF door release to open the ADF door. Remove the current Front and Back Sensor Rollers. • • Using your fingers, roll up the right side of While pushing the wire springs of both the Sensor Roller (Front) and remove it.
  • Page 35 Install the shorter Sensor Roller (Back) to the ADF door side. • Placing the non-gear side close to the ADF door release, attach the shorter Sensor Roller (Back) to the ADF door by matching the grooves to the guides. • Push the Sensor Roller (Back) and confirm that it is locked by the springs on both sides.
  • Page 36 Back View Install the longer Sensor Roller (Front) • Placing the non-gear side close to the ADF door release, attach the longer white Sensor Roller (Front) by matching the grooves to the guides. • Attach the side close to the ADF door release first, and then attach the other side.
  • Page 37 Appendix 2 – Roller Cleaning Paper kit S005504 For supplies and accessories visit our Böwe Bell + Howell Scanners store at www.bbhscanners.com. The Roller Cleaning Paper kit S005504 includes 10 individual cleaning paper bags to clean the rollers and scanning area. WARNING: •...

This manual is also suitable for:

Sidekick 1400Sidekick 1400u

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