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14. Web Management - Maintenance
The UMG-2000 maintenance suit includes the following services: configure backup/restore,
software update, diagnose, and remote support request.
BACKUP/RESTORE CONFIGURE
The UMG-2000 provides the ability to backup the configuration in case of losing the
configuration when abnormal events occur. Users can backup the current configuration to
their own PC, file server etc., and avoid monotonous reconfiguration. It is possible for the
administrator to restore the configuration to an older one if some mishandling has occurred.
UPDATE
The UMG-2000 provides to update to the latest software. The administrator should
download the latest software image from http://www.PLANET.com.tw and start the update
process manually.
DIAGNOSE
The UMG-2000 provides the mechanism of self diagnostic. The diagnostic includes:
memory test, Wireless test, PBX test, flash memory test, USB port test, storage RAID
testing, Real-time clock test, network test, and LED test. If one or more test fail, please
replace the faulty product or contact your product provider.
REMOTE SERVICE
If your UMG-2000 does not work normally, please contact your product provider. However,
you can also choose the remote service. Request the remote service and provide a
temporary login ID and password from an PLANET support engineer by sending an email
with the description of the problem and the authorized access permission.
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