Condition
Message appears on
your computer screen:
• "Device can't be set
to the H/W mode
you want."
• "Port is being used
by another program." • The scanner driver is not installed or an operating environment
• "Port is Disabled."
• "Scanner is busy
receiving or printing
data. When the
current job is
completed, try
again."
• "Invalid handle."
• "Scanning has failed."
Global address problems
Condition
LDAP Maximum Query
Exceeded...
LDAP Server
Authentication
Failed...
LDAP Query Failed...
LDAP No Such
Attribute...
LDAP Address Not
Found...
Suggested solutions
• There may be a copying or printing job in progress. When the
current job is complete, try the job again.
• The selected port is currently being used. Restart your
computer and try again.
• The printer cable may be improperly connected or the power
may be off.
is not set up properly.
• Ensure that the port is properly connected and the power is
turned on. Then restart your computer.
• Check that the USB cable is properly connected.
Suggested solutions
There exists limitation for number of results from the LDAP
server for each LDAP query.
The range for the number of results is 0~100.
Set the query between 1 and 100.
If a device has invalid credential (ID or PW), LDAP server will
return authentication failure message.
If a user presses the STOP key during the search and no data
was returned before cancelling, the device will display this
message.
Result is depending on the query from the device.
If a user sees this error message, changing the query can avoid
this situation.
This case is happening only when connection was successful
and search result was nothing.
- 340