If you cannot see the paper or cannot pull the jammed paper out, open the document
Remove the document from the feed area by carefully pulling it gently to the right.
Close the document cover. Then load the documents back into the DADF.
Clearing Jams in the Paper Tray
When a paper jam occurs, Paper Jam appears on the display. Refer to the table below to
locate and clear the paper jam.
Operator Panel Message Location of Jam
Paper jam in Tray 1
Paper jam in optional
Paper jam in MPF
Paper jam inside of
Paper jam in exit area
Paper jam in duplex path in the duplex unit
To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps
below to clear the jam.
Paper Feed Jam (tray 1)
Paper Feed Jam (optional tray 2)
Paper Feed Jam (MPF)
Fuser Area Jam
between the fuser and exit area
"Paper Feed Jam (tray 1)"
"Paper Feed Jam (optional
"Fuser Area Jam".
"Paper Exit Jam".
"Duplex Jam 1".