PCS Digital Suite 64 Hard Drive User Manual page 20

Envelope Information
A user may need to know details about a message: who sent it, the time and date
it was delivered, the length of the message, and whether it is priority and/or
confidential. This information is called the envelope information. This
information can be programmed by the system administrator to play automatically
either before or after you hear the message. In addition, the envelope information
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can be heard at any time while listening to the message by pressing . If this is
done, after playing the envelope information the system automatically returns the
user to the point at which the envelope information was requested.
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Listening → → Listen to envelope information → Return to message
The time and date stamp on a new message always relates to message delivery.
For messages sent from another mailbox user, the system prompts for your choice
of the sender or the person who originated the message.
Once a message is saved, the time and date stamp refers to the time it was first
saved. This time and date stamp allows the user to know how much longer the
message can stay in the mailbox before it is automatically deleted. Listening to a
message and re‐saving it does not change the time and date stamp nor when the
system automatically erases the message.
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To skip envelope information and return to message review, press: .
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Suite 64 HD Voicemail Mailbox User Guide