Solutions To Common Installation Problems; Adaptive Server Fails To Start; The Installer Fails To Start; Stopping Adaptive Server After A Failure - Sybase Adaptive Server Enterprise 15.0.2 Installation Manual

Solutions to common installation problems

Solutions to common installation problems

Adaptive Server fails to start

The Installer fails to start

Stopping Adaptive Server after a failure

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Table 7-3: Default locations for error log files
Product Error log location
Adaptive Server %SYBASE%\%SYBASE_ASE%\install\<servername>.log
Backup Server %SYBASE%\%SYBASE_ASE%\install\<servername>.log
Monitor Server %SYBASE%\%SYBASE_ASE%\install\<servername>.log
Historical Server %SYBASE%\%SYBASE_ASE%\install\<servername>.log
If this section does not describe the problem you are experiencing, see the
Error Messages and Troubleshooting Guide.
The shared memory of the operating system may not be set high enough.
To correct the problem, see Chapter 2, "Installing Adaptive Server" for
instructions on adjusting the shared memory value. Restart the installation or
upgrade process.
If the Installer does not start, restart it, using:
"setupConsole.exe"
This displays any error messages to the console which user can then correct.
If the installation or upgrade session fails after you start Adaptive Server, try
using Sybase Central to shut down the server. If Sybase Central cannot shut
down the server, use the command:
shutdown
Adaptive Server Enterprise