Troubleshooting Sysam - Sybase Adaptive Server Enterprise 15.0.2 Installation Manual

Troubleshooting SySAM

Description
Cannot find license
type during the
Adaptive Server
installation
Installation Guide
If you are using a served license model, the license server's debug log located
in the log directory provides information about any license check-out issues.
Table 6-1 lists methods for troubleshooting SySAM.
Table 6-1: Troubleshooting SySAM
What to do
The Adaptive Server installation program displays only the most commonly used license
types. If you are using a legacy license or a new license type, your license may not be listed
by the installation program.
If you do not find the license type you need, select "Unknown" or "Other" from the
drop-down list and complete the installation. After the installation is complete, use
to change the license type. See the Reference Manual:Procedures for
sp_lmconfig
usage information.
sp_lmconfig
If you set the license type value to "Unknown" or "Other," Adaptive Server uses the
Note
first available license. If you have licenses for more than one type, Adaptive Server may
pick the incorrect license. Set the correct license type when you have multiple license
types on the license server.
CHAPTER 6 Troubleshooting SySAM Issues
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