Toshiba e-STUDIO500P Service Manual page 106

User attendance messages—paper jams and paper handling errors (2xx.xx)
Error Sub
Description
code codes
238 .07 Duplex doublefeed,
input, and exit sensors
are covered.
239 .00 Feed error in duplex
unit.
239 .01 Jam declared by a smart
device. Immediate stop.
239 .02 Jam declared by a smart
device. Homing allowed
stop.
239 .03 Duplex did not send
device Controls
response.
239 .04 Duplex did not send
Input Device Ready
response.
239 .05 Duplex did not send
Page In Output Device
response.
239 .06 Failed the last page of a
staple job.
239 .07 Engine never sent
Select OUtput Device to
the duplex unit because
the page leaving the
duplex never sent Select
Input Device.
239 .08 Engine never saw Input
Source Read on a page
to be picked from the
duplex unit that is
waiting on a page to
pass the input sensor.
239 .11 Sheet picked from
duplex never made it to
the input sensor. Slow or
delayed feed from the
duplex unit.
2-70
Service Manual
Possible causes
• Media left in the duplex and
Continue selected.
• Sensor is having mechanical or
electrical problems.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
• Input sensor not working correctly.
Action
• Remove any sheets from
the duplex option.
• Try the duplex option again.
If it fails, try another duplex
option, if available. If one is
not available, replace the
duplex option.
Replace the duplex option.
Replace the duplex option.
Replace the duplex option.
Replace the duplex option.
Replace the duplex option.
Replace the duplex option.
Replace the duplex option.
Replace the duplex option.
Replace the duplex option.
Check duplex sensor cables for
correct installation. If no
problem is found with the
cables, replace the duplex
option.