Toshiba e-STUDIO500P Service Manual page 81

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User attendance messages—paper jams and paper handling errors (2xx.xx)
Error
Sub
Description
code
codes
200
.08
Input sensor covered too
quickly
200
.09
Did not receive proper
motor feedback to start
laser servo.
200
.10
Printhead motor not
locked when page
crosses input sensor
200
.11
Printhead motor fell out
of lock after page arrives
at input sensor
200
.13
Input sensor covered
during warm-up
sequence.
200
.16
Main drive motor error
possibly due to
mechanical load.
200
.32
Detected cover switch
bounce.
201
.00
Page did not reach exit
sensor. Fuser page
count between 0 and
99,999.
201
.01
Main drive motor
identification failed.
Fuser page count
between 0 and 99,999.
Possible causes
• Paper pre-staged in path.
• Bouncy input sensor.
Motor connections
• Printhead lock signal not working.
• Printhead control not working.
• Paper pre-staged in path.
• Lock signal went away.
Page still covering input sensor.
Main drive motor not working.
• Upper cover not fully closed.
• Cover switch not functioning
correctly.
• Page jammed on fuser input guide.
• Page did not enter or exit fuser nip
cleanly.
• Exit sensor not functioning correctly.
Main drive motor not working.
Action
• Check MPF and friction pad.
• Fan media and stack flat in
tray or MPF.
• Use different media.
Check the main drive motor
cable connections.
If no problem is found with
motor connections, go to
"Main
drive service check" on
page
2-105.
Go to
"Printhead service
check" on page
2-122.
Go to
"Printhead service
check" on page
2-122.
Go to
"Input sensor service
check" on page
2-102.
Go to
"Main drive service
check" on page
2-105.
Go to
"Cover closed switch/
cable service check" on
page
2-80.
• Check fuser entry guide for
toner build up.
• Check fuser for wear or
contamination. If problem is
found, replace the fuser
assembly. See
"Fuser
assembly removal" on
page
4-26.
• The fuser exit sensor may
not be functioning properly.
Go to
"Fuser exit sensor
service check" on
page
2-92.
Check motor connections to
motor and system board. If no
problem is found, go to
"Main
drive service check" on
page
2-105.
Diagnostic information
2-45

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