External Device Problems - HP ProLiant ML100 Series User Manual

•
Be sure no loose connections (on page 43) exist in the rest of the server, particularly with the cables
tha t connect to the system board.
•
Be sure no foreign material exists, such as screws, bits, or slot bracket blanks, that may be short
circuiting components.

External device problems

Video p roblems
Screen is blank for more than 60 seconds after you power up the server
Action:
Power up the monitor and be sure the monitor light is on, indicating that the monitor is receiving
1.
power.
Be sure the monitor pow
2.
Be sure the monitor is cabled to th
3.
Be sure no loos
4.
For rack-mo
o
set for the server. You may need to connect the monitor directly to the server to be sure the KVM
switch has not failed.
For tower-model servers, check the cable conn
o
from the server to the power outlet.
Press any key, or type the password, and wait a fe
5.
the energy saver fea
Be sure the video driver is c
6.
requirements.
Be sure a video expansion board has not been added
7.
the video is not working. Disconnect the vid
to the video jack on the expansion board.
NOTE:
present.
Press any key, or type the password, and wait a few moments for the screen to activate to be sure
8.
the power-on passwor
if a key symbol is displayed on the screen when POST completes.
If you do not have access to the password, you must disable the power-on password by using the
Password Disable switch on the system board. Refer to the se
If the video expansion board is installed in a PCI Hot Plug slot, be
9.
checking the power LED on the slot, if applicable. Refer to the server doc
Be sure the server and the operating system support the video expansion board.
10.
Monitor does not function properly with energy saver features
Actio n: Be sure the monitor supports energy saver features, and if it does not, disable the features.
er cord is plugged into a working grounded (earthed) AC outlet.
e intended server or KVM connection.
e connections (on page 43) exist.
unted servers, check the cables to the KVM switch and be sure the switch is correctly
ture is not in effect.
urrent. Refer to the third-party video adapter documentation for driver
All servers automatically bypass onboard video when a video expansion board is
d feature is not in effect. You can also tell if the power-on password is enabled
ection from the monitor to the server, and then
w moments for the screen to activate to be sure
to replace onboard video, making it seem like
eo cable from the onboard video, and then reconnect it
rver documentation.
sure the slot has power by
umentation.
Troubleshooting 68