Internal System Problems - HP ProLiant ML100 Series User Manual

Proliant ml100 series
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Refer to the device documentation to be sure the device is properly installed. For example, a third-
3.
party PCI or PCI-X board may be
resp
ectively.
Testing the device
Actio
n:
Uninstall the device.
1.
If the server works with the device removed and uninstalled, a problem exists with the device, the
server does not supp
If the device is the only device on a bus, be sure the bus works by installing a different device on the
2.
bus.
Restarting the server each time to determine if the
3.
To a different slot on the same bus (not applicable for PCI Express)
a.
To a PCI, PCI-X, or PCI Express slot on a different bus
b.
To the same slot in another working server
c.
If the board works in any of these slots, either th
seated. Reinse
If you are testing a board (or a de
4.
Test the board with all other bo
a.
Test the server with only that board removed.
b.
CAUTION:
documentation for complete instructions before performing this operation or data loss could
occur.
Clearing NVRAM can resolve various problems. Clear the NVRAM, but do not use the backup .SCI
5.
file if prompted. Have available any .CFG, .OVL, or .PCF files that are requir
Internal s
ystem problems
CD-ROM a
nd DVD drive problems
Sys m d
te
oes not boot from the drive
Action:
Be sure the drive boot order is set so that the server boots from the CD-ROM drive first.
1.
If the CD-ROM drive jumpers are set to CS (the
2.
installed as device 0 on the cable so that it is in position for the server to boot from the drive.
Be sure no loose connections (on page 43) exist.
3.
Be sure the media from which you are attempting to b
4.
If attempting to boot from a USB CD-ROM drive, refer to the operating system and
5.
documentation to be sure both support booting from a USB CD-ROM drive.
required to be installed on the primary PCI or PCI-X bus,
ort the device, or a conflict exists with another device.
rt the board into the original slot to verify.
vice that connects to a board):
ards removed.
Clearing NVRAM deletes the configuration information. Refer to the server
device is working, move the device:
of the same or similar design
e original slot is bad or the board was not properly
factory default), be sure the CD-ROM drive is
oot is not damaged and is a bootable CD.
ed.
server
Troubleshooting 59

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