HP ProLiant ML100 Series User Manual page 64

Hard d rive problems
System completes POST but hard drive fails
Action:
Be sure no loose connections (on page 43) exist.
1.
Be sure no device conflict exists.
2.
Be sure the hard drive is properly
3.
Be sure the hard drive data cable is working by replacing it with a known functional cable.
4.
Run Insight Diagnostics and replac
5.
No hard drives are recognized
Action:
Be sure no power problems (on page 56) exist.
1.
Check for lo
2.
Be sure that the controller supports the hard drives being installed.
3.
Be sure the controller has the most recent firm
4.
Hard drive is not recognized by the server
Actio n:
Check the LEDs on the hard drive to be sure they indicate normal function. Refer to the server
1.
doc umentation or the HP website (http://www.hp.com) for information on hard drive LEDs.
Be sure no loose connections (on page 43) exist.
2.
Re ove the hard drive and be sure the configuration jumpers m
3.
If using an array controller, be sure the hard drive is configured in an array. Run the array
4.
configuration utility.
Be sure the
5.
configuration.
If it is a non-hot-plug drive, be sure a conflict do
6.
ID conflicts.
Be sure the correct drive
7.
A new hard drive is not recognized
Action:
Be sure the drive is supported. To determine drive
1.
website (http://www.docs.hp.com).
Be sure the drive bay is not defective by installing the hard drive in another bay.
2.
Run HP Insight Diagnostics. Then, replace failed components as indicated.
3.
When the drive is a replacement drive on an array controller, be sure that the drive is the same type
4.
and of the same or larger capacity than the original drive.
cabled and terminated if necessary.
e failed components as indicated.
ose connections (on page 43).
drive is properly configured. Refer to the drive documentation to determine the proper
controller drivers are installed.
ware.
are set properly.
es not exist with another hard drive. Check for SCSI
support, see the server documentation or the HP
Troubleshooting 64