HP ProLiant ML100 Series User Manual page 60

Data read from the drive is inconsistent, or drive cannot read data
Action:
Clean the drive and media.
1.
If a paper or plasti
2.
and any adhesive residue.
Be sure the inserted CD or DV
3.
inse rting a DVD into a drive that only supports CDs.
Drive is not detected
Actio n:
Be sure no loose connections (on page 43) exist.
1.
Refer to the drive documentation to be sure cables are connected as required.
2.
Be sure the cables are working properly. Replace with known fun
3.
original cables were faulty.
Be sure the correct, current driver is installed.
4.
DAT drive problems
Sense e rror codes are displayed
Action: Refer to the Troubleshooting DAT Drives white pa
cod s. Search for it on the HP website (http://www.hp.com). e
DAT drive error or
Action:
Be sure drivers, software, and firmware are upgraded to the latest revisions.
1.
Clean the drive at least four times to be su
2.
the possible cause of the failure.
DAT drives require cleaning every 8 to 25 hours of
marginal or bad media. Be sure you are following
device and server documentation.
NOTE:
head. If using new tapes for backup, c
DAT drive is providing poor performance
Action: Be sure the drive is not being used to backup more data than is recommended for the drive.
drives are designed with optimum and maximum data backup sizes. Refer to the drive documentation to
determine the appropriate data backup size for the drive.
Latest firmware indicates a defective tape, or head clogs occur regularly
Action: Replace the tape.
c label has been applied to the surface of the CD or DVD in use, remove the label
D format is valid for the drive. For example, be sure you are not
failure occurs
New DAT tapes may contain d
ctional cables to test whether the
per for information on DAT drive sense error
re that the heads are clean and to eliminate dirty heads as
use or they may fail intermittently when using
the proper cleaning procedures described in the
ebris that will contaminate the DAT drive read/write
lean the DAT drive frequently.
DAT
Troubleshooting 60