Internal System Problems - HP CL2100 G3 807S User And Maintenance Manual

Boot to the BIOS to determine if the utility is configured.
8.
Replace another different known functional device to plug into the location to be sure that the server is
9.
not faulty.
Replace another same model device.
10.
Unknown problem
Check the server LEDs to see if any statuses indicate the source of the problem.
1.
Power down and disconnect power to the server. Remove all power sources to the server.
2.
Be sure no loose connections exist.
3.
Add the debug card before reconnecting power.
4.
Reconnect power, and then power on the system.
5.
See the number shown on the debug card. If there is an error on the debug card indicating that the
6.
server will stop, see the BIOS specifications (standard status codes) to determine where the process
stopped. For example, if the number on the debug card points to memory, re-seat the memory. If
reseating the memory does not resolve problem, consider using a different memory module to verify it
is a memory problem.
Third-party device problems
See the device documentation to be sure the device is properly installed.
1.
If the device is the only device on a bus, be sure the bus works by installing a different device on the
2.
bus.
Be sure the latest device drivers are installed.
3.
Uninstall the device. If the server functions without the removed device, the problem might exist with
4.
the device rather than the server. Either the server does not support the device, or a conflict exists with
another device.
Remove other device. If the server functions properly, a conflict exists with another device. If the
5.
device still does not function properly, see the server and operating system documentation to be sure
that the server and operating system support the device.

Internal system problems

CD-ROM and DVD drive problems
System does not boot from the drive
1.
Be sure no loose connections exist.
o
Be sure the media from which you are attempting to boot is not damaged and is a bootable CD.
o
Be sure legacy support for a USB CD-ROM driver is enabled in the BIOS and be sure that the
o
drive boot option in the BIOS is set up so that the server boots from the CD-ROM drive first.
If the data read from the driver is inconsistent, or if the drive cannot read the data, be sure that the
o
inserted CD or DVD format is valid for the drive. For example, be sure not to insert a DVD into a
drive that only supports CDs.
Drive is not detected
2.
Be sure no loose connections exist.
o
See the drive documentation to be sure cables are connected as required.
o
Diagnostic flowcharts 82