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Chapter 5 Troubleshooting
ISDN T/A 128 adapters provide " L
" and " L
" utilities to test ISDN line status,
INETEST
OG
and monitor/record ISDN handshaking procedures and transmit/receive data contents.
You can use " L
" to loopback test between ISDN switch and subscriber site, and
INETEST
get the ISDN line status. If ISDN line work okay, you can use " L
" to get detailed
OG
information during ISDN communication. If you have any problems about connections,
you can use these tools to do self-diagnostic. You can also email or send the
contents of "L
" file to our local technical support or us.
OG
ISDN T/A 128 L
INETEST
You can run " linetest.exe" in Windows 3.1 and 95, or " lt32.exe" in Windows NT to
enable our " L
" utility. After executed this program and you will be asked to enter
INETEST
your own ISDN telephone number. After you click the StaRT, ISDN T/A 128 will enable
the call setup for testing. L
will test the line status of ISDN B and D channels
INETEST
between the ISDN T/A 128 adapter and the ISDN switch network.
If any errors are reported during the loopback test then please see the following listing
for explanations of the messages. If you get an error of 3301 or 3302, that means your
ISDN line is not connected properly. Please check your ISDN line connections.
F Before execute L
, you must make sure ISDN line is available for
INETEST
testing (i.e. no other person is using the ISDN line).
L
Error Messages (CAPI 2.0)
INETEST
0x3301protocol error layer 1
0x3302protocol error layer 2
0x3303protocol error layer 3
0x3304another application got that call
0x3401unsigned number
0x3402no route to specified transmit network
0x3403not route to destination
0x3406channel unacceptable
0x3411user busy
0x3412no user responding
0x3413no answer from user
0x3415call reject
0x3416number changed
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