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With voice mail, callers can leave messages when you are busy, unable to answer phone
calls, or when the IP phone is off-line. Then, at your leisure time, you can listen to the voice
messages. This avoids missing important phone calls.
VigorIPPBX 2820 supports voice mail feature. When someone leaves a message to you, you
can listen to it from the IP phone. Furthermore, you can have an email sent to you with
a .WAV file for the voice message attached to this mail if you want. Later, you can listen to
your voice mail by executing the WAV file.
We will take an example to introduce how to configure voice mail through VigorIPPBX
2820. Also we will introduce how to listen to the voice mail.
Suppose we have the following scenario. VigorIPPBX 2820 is deployed in the office. Both
Jacky and Graham use IP phones, and connect them to VigorIPPBX 2820 with extension
numbers 211 and 101 registered to VigorIPPBX 2820 respectively. Voice mails are both
enabled for these two extension numbers. In addition, Graham requires VigorIPPBX 2820 to
send an email to him when there is a voice message.
When Graham is busy, unable to answer the phone calls, or when his IP phone is off-line,
Benson will be prompted to leave a message. If a message is leaved, it will be saved in
VigorIPPBX 2820. An email with the voice message attached will be sent to Graham.
Graham can listen to his voice mail either via his IP phone or via his mail client.
When Jacky is busy, unable to answer the phone calls, or when his IP phone is off-line,
Benson will be prompted to leave a message. If a message is leaved, it will be saved in
VigorIPPBX 2820. However, no email will be sent to Jacky for such voicemail. Jacky can
listen to his voicemail only via his IP phone.
Follow steps below to enable voice mail for Graham and Jacky.
VigorIPPBX 2820 Series User's Guide
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