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Draytek VigorIPPBX 2820 Series User Manual

Draytek VigorIPPBX 2820 Series User Manual

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Page 3 VigorIPPBX 2820 Series User’s Guide Version: 2.6 Based on Firmware Version: V3.5.5 Date: 21/03/2011...
Page 4: Copyright Information
Web registration is preferred. You can register your Vigor router via Owner http://www.draytek.com. Firmware & Tools Due to the continuous evolution of DrayTek technology, all routers will be regularly Updates upgraded. Please consult the DrayTek web site for more information on newest firmware, tools and documents.
Page 5: European Community Declarations
Product: VigorIPPBX 2820 DrayTek Corp. declares that VigorIPPBX 2820 of routers are in compliance with the following essential requirements and other relevant provisions of R&TTE Directive 1999/5/EEC. The product conforms to the requirements of Electro-Magnetic Compatibility (EMC) Directive 2004/108/EC by complying with the requirements set forth in EN55022/Class B and EN55024/Class B.
Page 6: Table Of Contents
3.11 The Deployment of ISDN PBX and PSTN Network ............45 3.12 The Integration of ISDN Telephony and PSTN Network............. 46 3.13 The Integration of ISDN Telephony, PSTN Network and VoIP Connection ......47 Chapter 4: Tutorial ......................49 VigorIPPBX 2820 Series User’s Guide...
Page 7 5.2.4 VLAN..........................172 5.2.5 Bind IP to MAC ......................173 5.3 NAT ............................. 174 5.3.1 Port Redirection ......................175 5.3.2 DMZ Host........................178 5.3.3 Open Ports........................180 5.3.4 Address Mapping......................182 5.3.5 Port Trigger........................183 VigorIPPBX 2820 Series User’s Guide...
Page 8 5.11.3 Dial to Single ISP......................264 5.11.4 Dial to Dual ISPs......................265 5.11.5 Call Control ......................... 267 5.12 IP PBX..........................268 5.12.1 Extension ........................269 5.12.2 Line Setting......................... 274 5.12.3 Dial Plan ........................281 5.12.4 PBX System........................ 286 VigorIPPBX 2820 Series User’s Guide...
Page 9 6.4 Checking If the ISP Settings are OK or Not ................ 366 6.5 Problems for 3G Network Connection ................366 6.6 Backing to Factory Default Setting If Necessary ..............367 6.7 Contacting Your Dealer ....................... 368 Appendix: Hardware Specifications................369 VigorIPPBX 2820 Series User’s Guide...
Page 11: Chapter 1: Preface
Add new settings for specified item. Edit the settings for the selected item. Delete the selected item with the corresponding settings. Note: For the other buttons shown on the web pages, please refer to Chapter 4 for detailed explanation. VigorIPPBX 2820 Series User’s Guide...
Page 12: Led Indicators And Connectors
Please refer to IP PBX>>PBX System>>Phone Settings in this User’s Guide for detailed information. Warning: When the orange LED lights (means ISDN NT mode), the ISDN port can be used to connect phone only. Wrong ISDN connection might cause severe damage on your device. VigorIPPBX 2820 Series User’s Guide...
Page 13: For Vigorippbx 2820
It will be off if there is nothing connected. Left LED The port is connected. LAN 1(Giga) (Green) The port is disconnected. Blinking The data is transmitting. Right LED The port is connected with 1000Mbps. (Green) The port is connected with 10/100Mbps. VigorIPPBX 2820 Series User’s Guide...
Page 14 Connecters for local networked devices. Connecter for accessing the Internet through ADSL2/2+. WAN 2 Connecter for remote networked devices. Connecter for a USB device (for 3G USB Modem or printer). Connecter for a power adapter. Power Switch. ON/OFF VigorIPPBX 2820 Series User’s Guide...
Page 15: For Vigorippbx 2820N
(ISDN-S0) or ISDN line has been connected (ISDN-TE). Blinking ISDN-S0 (ISDN-NT) mode, it means an ISDN phone is off-hook or a phone call comes. In ISDN-TE mode, it means data, fax or voice (phone call) is transmitting. VigorIPPBX 2820 Series User’s Guide...
Page 16 Connecters for local networked devices. Connecter for accessing the Internet through ADSL2/2+. WAN 2 Connecter for remote networked devices. Connecter for a USB device (for 3G USB Modem or printer). Connecter for a power adapter. Power Switch. ON/OFF VigorIPPBX 2820 Series User’s Guide...
Page 17: Hardware Installation
Power on the device by pressing down the power switch on the rear panel. The system starts to initiate. After completing the system test, the ACT LED will light up and start blinking. (For the detailed information of LED status, please refer to section 1.2.) VigorIPPBX 2820 Series User’s Guide...
Page 18: Isdn Phone Adapter Installation
Yet, if the user configures ISDN port as TE Mode in IP PBX>>PBX System>>Phone Settings, the green LED will light on to indicate ISDN-TE is selected. Then, the port is specified for ISDN line only. Refer to the following figure for reference. VigorIPPBX 2820 Series User’s Guide...
Page 19: Printer Installation
You can install a printer onto the router for sharing printing. All the PCs connected this router can print documents via the router. The example provided here is made based on Windows XP/2000. For Windows 98/SE, please visit www.draytek.com. Before using it, please follow the steps below to configure settings for connected computers (or wireless clients).
Page 20 Open File>>Add a New Computer. A welcome dialog will appear. Please click Next. Click Local printer attached to this computer and click Next. In this dialog, choose Create a new port Type of port and use the drop down list to select Standard TCP/IP Port. Click Next. VigorIPPBX 2820 Series User’s Guide...
Page 21 In the following dialog, type 192.168.1.1 (router’s LAN IP) in the field of Printer Name or IP Address and type IP_192.168.1.1 as the port name. Then, click Next. Click Standard and choose Generic Network Card. Then, in the following dialog, click Finish. VigorIPPBX 2820 Series User’s Guide...
Page 22 11. Select LPR on Protocol, type p1 (number 1) as Queue Name. Then click OK. Next please refer to the red rectangle for choosing the correct protocol and LPR name. The printer can be used for printing now. Most of the printers with different manufacturers are compatible with vigor router. VigorIPPBX 2820 Series User’s Guide...
Page 23 Note 1: Some printers with the fax/scanning or other additional functions are not supported. If you do not know whether your printer is supported or not, please visit www.draytek.com to find out the printer list. Open Support >>FAQ; find out the link of Printer Server and click it;...
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Page 25: Chapter 2: Configuring Basic Settings
Open a web browser on your PC and type http://192.168.1.1. A pop-up window will open to ask for username and password. Please type “admin” as the username and leave blank for the password on the window. Next click OK for next screen. VigorIPPBX 2820 Series User’s Guide...
Page 26 Enter the login password (the default is blank) on the field of Old Password. Type New Password. Then click OK to continue. Now, the password has been changed. Next time, use the new password to access the Web Configurator for this router. VigorIPPBX 2820 Series User’s Guide...
Page 27: Quick Start Wizard
If DSL interface is used, please choose WAN1; if WAN2 interface is used, please choose WAN2. Choose Auto negotiation as the physical type for your router. Then click Next for next step. In this section, WAN1 is selected as an example. VigorIPPBX 2820 Series User’s Guide...
Page 28: Pppoe/Pppoa
PPPoE is used for most of DSL modem users. All local users can share one PPPoE connection for accessing the Internet. Your service provider will provide you information about user name, password, and authentication mode. VigorIPPBX 2820 Series User’s Guide...
Page 29 Confirm Password Retype the password. Click Next for viewing summary of such connection. Click Finish. A page of Quick Start Wizard Setup OK!!! will appear. Then, the system status of this protocol will be shown. VigorIPPBX 2820 Series User’s Guide...
Page 30: 1483 Bridged Ip
Click 1483 Bridged IP as the protocol. Type in all the information that your ISP provides for this protocol. Click Next for viewing summary of such connection. Click Finish. A page of Quick Start Wizard Setup OK!!! will appear. Then, the system status of this protocol will be shown. VigorIPPBX 2820 Series User’s Guide...
Page 31: 1483 Routed Ip
After finishing the settings in this page, click Next to see the following page. Click Finish. A page of Quick Start Wizard Setup OK!!! will appear. Then, the system status of this protocol will be shown. VigorIPPBX 2820 Series User’s Guide...
Page 32: Ippbx Wizard
& & Click IPPBX Wizard. You can get the first screen as shown below. Extension Group Name Type a name as a display for this extension group. VigorIPPBX 2820 Series User’s Guide...
Page 33 OK to save them. The new added group will be displayed on the screen. You can set 10 groups for using in different conditions. Then click Next to access into next web page. Below shows an example for your reference: VigorIPPBX 2820 Series User’s Guide...
Page 34: Sip Trunk Setup
Trunk Number. When you finish the settings of profile name, domain/realm, proxy, account number/name, password and trunk number fields, please click OK to save them. The new added profile will be displayed on the screen. VigorIPPBX 2820 Series User’s Guide...
Page 35: Office Hours Setup
Use the drop down menu to choose the time as the ending office point in the afternoon. Is this schedule available at If such schedule will be available in the weekend, simply click Yes, otherwise, click No. the weekend VigorIPPBX 2820 Series User’s Guide...
Page 36 When you finish the settings, click Finish to save the settings and exit the wizard. VigorIPPBX 2820 Series User’s Guide...
Page 37: Service Activation Wizard
Service Activation Wizard is a tool which allows you to use trial version or update the license of WCF directly without accessing into the server (MyVigor) located on http://myvigor.draytek.com. For using Web Content Filter Profile, please refer to section 5.6.3 Web Content Filter Profile for detailed information.
Page 38 Wait for a moment till the following page appears. When such page appears, you can enable or disable these services for your necessity. Then, click Finish. Note: The service will be activated and applied as the default rule configured in Firewall>>General Setup. VigorIPPBX 2820 Series User’s Guide...
Page 39 Later, if you need to extend the license valid time, you can also use the Service Activation Wizard again to reach your goal by clicking the radio button of Formal edition with license key and clicking Next. VigorIPPBX 2820 Series User’s Guide...
Page 40: Online Status
If you select PPPoE/PPPoA as the protocol, you will find out a link of Dial PPPoE or Drop PPPoE in the Online Status web page. Online status for PPPoE (WAN2) Online status for PPTP (for WAN2) VigorIPPBX 2820 Series User’s Guide...
Page 41 Online status for Static IP (for WAN1) Online status for DHCP (WAN1) VigorIPPBX 2820 Series User’s Guide...
Page 42 ISDN Status Channel Active Displays the active connection status for each channel. Conn. TX Pkts Displays the total transmitted packets at the ISDN interface. Displays the speed of transmitted octets at the ISDN interface. TX Rate VigorIPPBX 2820 Series User’s Guide...
Page 43: Saving Configuration
Each time you click OK on the web page for saving the configuration, you can find messages showing the system interaction with you. Ready indicates the system is ready for you to input settings. Settings Saved means your settings are saved once you click Finish or OK button. VigorIPPBX 2820 Series User’s Guide...
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Page 45: Chapter 3: Applications
The establishment through DSL Internet. Flexible second WAN for back-up. IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103. The IP-based telephones (101, 102, and 103) are registered on the VigorIPPBX 2820. VigorIPPBX 2820 Series User’s Guide...
Page 46: The Ip Registration From Remote Site (Through Wan Connection)
IP-based telephones are connected to LAN ports and set with ext. no. 101, 102 & 103. The IP-based telephones (101, 102, and 103) and remote IP-based phone are registered on the VigorIPPBX 2820. The IP-based phone with ext. no. 201 is at remote site. VigorIPPBX 2820 Series User’s Guide...
Page 47: The Integration Ip Registration With Sip Server
The IP-based telephones (101, 102, and 103) and remote IP-based phone are registered on the VigorIPPBX 2820. The IP-based phone with ext. no. 201 is at remote site. The VigorIPPBX 2820 seamlessly integrate with ITSP services (allow you to register at a SIP server). VigorIPPBX 2820 Series User’s Guide...
Page 48: The Integration Voip Communications Via Sip Server
The IP-based phone with ext. no. 201 is at remote site. The VigorIPPBX 2820 seamlessly integrate with ITSP services (allow you to register at a SIP server). The remote IP-based phone with ext. 301 is registered at a SIP server. VigorIPPBX 2820 Series User’s Guide...
Page 49: The Integration With Pstn Telephony
The remote IP-based phone with ext. 301 is registered at a SIP server. The analog land line is connected to the Line port. The analog phone is connected to the Phone port and is using ext. no. 401 at the VigorIPPBX 2820. VigorIPPBX 2820 Series User’s Guide...
Page 50: The Added Isdn Telephony
The VigorIPPBX 2820 seamlessly integrate with ITSP services (allow you to register at a SIP server). The remote IP-based phone with ext. 301 is registered at a SIP server. The ISDN phones with ext. no. 601 and 602 are connected to NT-interface of the VigorIPPBX 2820. VigorIPPBX 2820 Series User’s Guide...
Page 51: The Integrated Isdn Line
The remote IP-based phone with ext. 301 is registered at a SIP server. The ISDN line is connected to TE-interface of the VigorIPPBX 2820. The ISDN phone with ext. no. 601 is connected to NT-interface of the VigorIPPBX 2820. VigorIPPBX 2820 Series User’s Guide...
Page 52: The 4 B Channels Of Two Isdn Lines
The VigorIPPBX 2820 seamlessly integrate with ITSP services (allow you to register at a SIP server). The remote IP-based phone with ext. 301 is registered at a SIP server. The two ISDN lines are connected to two TE-interfaces of the VigorIPPBX 2820. VigorIPPBX 2820 Series User’s Guide...
Page 53: The Integration Of Isdn Pbx With One Isdn Line
601 and 602 are connected to ISDN PBX. The ISDN PBX also provides analog extensions to allow analog phones to be connected. The analog phone with ext. no. 603 is connected at the ISDN PBX. VigorIPPBX 2820 Series User’s Guide...
Page 54: The Integration Of Isdn Pbx With One Isdn Line-2
The ISDN PBX is connected to S0-interface of the VigorIPPBX 2820. The ISDN phones with ext. no. 601 and 602 are connected to ISDN PBX. The ISDN line is connected to TE-interface of the VigorIPPBX 2820. VigorIPPBX 2820 Series User’s Guide...
Page 55: The Deployment Of Isdn Pbx And Pstn Network
The analog phone with ext. no. 603 is connected at the ISDN PBX. The analog land line is connected to the Line port. The analog phone is connected to the Phone port and is using ext. no. 401 at the VigorIPPBX 2820. VigorIPPBX 2820 Series User’s Guide...
Page 56: The Integration Of Isdn Telephony And Pstn Network
The analog land line is connected to the Line port. The analog phone is connected to the Phone port and is using ext. no. 401 at VigorIPPBX 2820. The ISDN PBX's two internal lines are connected to the TE-interfaces of the VigorIPPBX 2820. VigorIPPBX 2820 Series User’s Guide...
Page 57: The Integration Of Isdn Telephony, Pstn Network And Voip Connection
The analog land line is connected to the Line port. The analog phone is connected to the Phone port and is using ext. no. 401 at VigorIPPBX 2820. The ISDN PBX's two internal lines are connected to the TE-interfaces of the VigorIPPBX 2820. VigorIPPBX 2820 Series User’s Guide...
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Page 59: Chapter 4: Tutorial
Go to VPN and Remote Access and select Remote Access Control to enable the necessary VPN service and click OK. Then, For using PPP based services, such as PPTP, L2TP, you have to set general settings in PPP General Setup. VigorIPPBX 2820 Series User’s Guide...
Page 60 Go to LAN-to-LAN. Click on one index number to edit a profile. Set Common Settings as shown below. You should enable both of VPN connections because any one of the parties may start the VPN connection. VigorIPPBX 2820 Series User’s Guide...
Page 61 Address, IKE Authentication Method and IPSec Security Method for this Dial-Out connection. If a PPP-based service is selected, you should further specify the remote peer IP Address, Username, Password, PPP Authentication and VJ Compression for this Dial-Out connection. VigorIPPBX 2820 Series User’s Guide...
Page 62 Otherwise, it will apply the settings defined in IPSec General Setup above. If a PPP-based service is selected, you should further specify the remote peer IP Address, Username, Password, and VJ Compression for this Dial-In connection. VigorIPPBX 2820 Series User’s Guide...
Page 63 For using IPSec-based service, such as IPSec or L2TP with IPSec Policy, you have to set general settings in IPSec General Setup, such as the pre-shared key that both parties have known. Go to LAN-to-LAN. Click on one index number to edit a profile. VigorIPPBX 2820 Series User’s Guide...
Page 64 Set Dial-Out Settings as shown below to dial to connect to Router B aggressively with the selected Dial-Out method. If an IPSec-based service is selected, you should further specify the remote peer IP Address, IKE Authentication Method and IPSec Security Method for this Dial-Out connection. VigorIPPBX 2820 Series User’s Guide...
Page 65 If an IPSec-based service is selected, you may further specify the remote peer IP Address, IKE Authentication Method and IPSec Security Method for this Dial-In connection. Otherwise, it will apply the settings defined in IPSec General Setup above. VigorIPPBX 2820 Series User’s Guide...
Page 66 Address, Username, Password, and VJ Compression for this Dial-In connection. At last, set the remote network IP/subnet in TCP/IP Network Settings so that Router B can direct the packets destined to the remote network to Router A via the VPN connection. VigorIPPBX 2820 Series User’s Guide...
Page 67: Create A Remote Dial-In User Connection Between The Teleworker And Headquarter
PPP General Setup. For using IPSec-based service, such as IPSec or L2TP with IPSec Policy, you have to set general settings in IKE/IPSec General Setup, such as the pre-shared key that both parties have known. VigorIPPBX 2820 Series User’s Guide...
Page 68 If an IPSec-based service is selected, you may further specify the remote peer IP Address, IKE Authentication Method and IPSec Security Method for this Dial-In connection. Otherwise, it will apply the settings defined in IPSec General Setup above. VigorIPPBX 2820 Series User’s Guide...
Page 69 For Win2000/XP, please use "Network and Dial-up connections" or “Smart VPN Client”, complimentary software to help you create PPTP, L2TP, and L2TP over IPSec tunnel. You can find it in CD-ROM in the package or go to www.draytek.com download center. Install as instructed.
Page 70 VPN router. To use default gateway on remote network means that all the packets of remote host will be directed to VPN server then forwarded to Internet. This will make the remote host seem to be working in the enterprise network. VigorIPPBX 2820 Series User’s Guide...
Page 71: Qos Setting Example
Meanwhile, children may chat on Skype in the restroom. Go to Bandwidth Management>>Quality of Service. Click Setup link of WAN 1. Make sure the QoS Control on the left corner is checked. And select BOTH in Direction. VigorIPPBX 2820 Series User’s Guide...
Page 72 Return to previous page. Enter the Name of Index Class 1 by clicking Edit link. Type the name E-mail for Class 1. For this index, the user will set reserved bandwidth (e.g., 25%) for E-mail using protocol POP3 and SMTP. VigorIPPBX 2820 Series User’s Guide...
Page 73 HTTPS. And click OK. Click Setup link for WAN1. Check Enable UDP Bandwidth Control on the bottom to prevent enormous UDP traffic of VoIP influent other application. Click OK. VigorIPPBX 2820 Series User’s Guide...
Page 74 Enter the Class Name of Index 3. In this index, he will set reserved bandwidth for 1 VPN tunnel. Click Edit to open the following window. Check the ACT box, first. VigorIPPBX 2820 Series User’s Guide...
Page 75: Lan - Created By Using Nat
DHCP server is enabled so it assigns every local NATed host an IP address of 192.168.1.x starting from 192.168.1.10. You can just set the settings wrapped inside the red rectangles to fit the request of NAT usage. VigorIPPBX 2820 Series User’s Guide...
Page 76 To use another DHCP server in the network rather than the built-in one of Vigor Router, you have to change the settings as show below. You can just set the settings wrapped inside the red rectangles to fit the request of NAT usage. VigorIPPBX 2820 Series User’s Guide...
Page 77: Upgrade Firmware For Your Router
3. Access into Support >> Downloads. Please find out Utility menu and click it. 4. Click on the link of Router Tools to download the file. After downloading the files, please decompressed the file onto your host. VigorIPPBX 2820 Series User’s Guide...
Page 78 You will find out two files with different extension names, xxxx.all (keep the old custom settings) and xxxx.rst (reset all the custom settings to default settings). Choose any one of them that you need. 10. Click Send. VigorIPPBX 2820 Series User’s Guide...
Page 79 11. Now the firmware update is finished. VigorIPPBX 2820 Series User’s Guide...
Page 80: Request A Certificate From A Ca Server On Windows Ca Server
Go to Certificate Management and choose Local Certificate. VigorIPPBX 2820 Series User’s Guide...
Page 81 Copy and save the X509 Local Certificate Requet as a text file and save it for later use. Connect to CA server via web browser. Follow the instruction to submit the request. Below we take a Windows 2000 CA server for example. Select Request a Certificate. VigorIPPBX 2820 Series User’s Guide...
Page 82 IPSec (Offline request) below. Then you have done the request and the server now issues you a certificate. Select Base 64 encoded certificate and Download CA certificate. Now you should get a certificate (.cer file) and save it. VigorIPPBX 2820 Series User’s Guide...
Page 83 (.cer file) into Vigor router. When finished, click refresh and you will find the below window showing “------BEGINE CERTIFICATE------..” You may review the detail information of the certificate by clicking View button. VigorIPPBX 2820 Series User’s Guide...
Page 84: Request A Ca Certificate And Set As Trusted On Windows Ca Server
Use web browser connecting to the CA server that you would like to retrieve its CA certificate. Click Retrive the CA certificate or certificate recoring list. VigorIPPBX 2820 Series User’s Guide...
Page 85 You may review the detail information of the certificate by clicking View button. Note: Before setting certificate configuration, please go to System Maintenance >> Time and Date to reset current time of the router first. VigorIPPBX 2820 Series User’s Guide...
Page 86: How To Achieve Did (Direct Inward Dialing) With Sip Alias
866668@iptel.org. After hearing the greeting, Benson should press the extension number 101 to call Jacky. The other is using DID by calling 3400017904@iptel.org, the call will be forwarded to extension number 101 directly by the PBX system VigorIPPBX 2820 Series User’s Guide...
Page 87 866668@iptel.org on iptel.org, you will be provided with a sip alias 3400017904@iptel.org as well. See below. Setup SIP account on VigorIPPBX 2820. Open the IP PBX>>Line Setting>>SIP Trunk page and configure the SIP account as follows. VigorIPPBX 2820 Series User’s Guide...
Page 88 Press one index and input the SIP Alias in the Alias Number fields. Select the associated SIP account from Alias of SIP Trunk, which was created in step 2. Route the call to Jacky by selecting Forward To Extension and the extension profile 1-101. VigorIPPBX 2820 Series User’s Guide...
Page 89 The configuration is completed. Make sure the extension number 101 is registered. Next, Benson can make a direct call to Jacky by calling 3400017904@iptel.org . VigorIPPBX 2820 Series User’s Guide...
Page 90: How To Use Call Parking
If there is no transfer button on your phone, please try the # button. Or, check the user guide of your hardware/software IP phone to find the button for call parking. The call park number is defined in the IP PBX>>PBX System>>SIP Proxy Setting page as Parking Server Number. VigorIPPBX 2820 Series User’s Guide...
Page 91 Another useful scenario: During a conversation, you may need to go to another office for some reason (for example, to check an important file). You can park the call and continue the conversation from another phone at the other office. VigorIPPBX 2820 Series User’s Guide...
Page 92 DrayTek VigorIPPBX 2820/VigorIPPBX 2820n supports the function of auto-provisioning. VigorPhone 350 is also capable of auto-provisioning, it can get a configuration text file from the VigorIPPBX 2820 series. The configuration file contains SIP settings that the SIP devices can register with VigorIPPBX 2820 series.
Page 93 In the SIP Trunk Setup page, you can set up to six SIP profiles outside lines at one time. Type the profile name, domain/realm, proxy, account number/name, password and trunk number fields, then click OK to save them. The new added profile will be displayed on the screen. VigorIPPBX 2820 Series User’s Guide...
Page 94 Click Next to access into office hours setup page. Please specify office hours including starting point and ending point on duty day(s).Then, click Finish to save the settings and exit the wizard. VigorIPPBX 2820 Series User’s Guide...
Page 95 Then connect VigorPhone to the network. Each user of VigorPhone can get the extension number/password respectively. The log-in request will be displayed on the screen of the phone. Please input the extension number. Press OK. VigorIPPBX 2820 Series User’s Guide...
Page 96 2820. Successful message will be shown as below. Now, all the configurations have been done. 10. Now, the extension number has been registered by VigorPhone successfully. (See the number on the right side of the arrow.) VigorIPPBX 2820 Series User’s Guide...
Page 97: How To Configure Hunt Group
Ext 201 rings - no answer, then moves to next Ext 202 is busy, no ring and moves to next Ext 203 rings - answers call Ext 204 is available for next call – no ring VigorIPPBX 2820 Series User’s Guide...
Page 98 Configure extensions for IP phones. Open IP PBX >> PBX System >> Hunt Group. Configure the following two groups. VigorIPPBX 2820 Series User’s Guide...
Page 99 For the Hunt Group of RD department, Hunt Group Name is locally significant for identification. Hunt Group Extension must be different from all the other extension numbers. Select Sequentially as Hunt Rule. You can use Move Up and Move Down buttons to adjust the sequence of the extensions. VigorIPPBX 2820 Series User’s Guide...
Page 100 103 ring simultaneously. Or, you may dial 2 and extension 201 ring first, then 202, next 203 and finally 204 rings. Tip: If users in the Hunt Group leave their desks, they would turn on Do Not Disturb at their extensions. Thus, the incoming call will search next available extension immediately. VigorIPPBX 2820 Series User’s Guide...
Page 101: How To Use Auto Attendant
Connect a phone to the FXS port on VigorIPPBX 2820 directly. Dial **** to access IVR system. After hearing the prompt, dial 1155# to start recording the Prompt 5 for the office hours greeting. “Thank you for calling Draytek Company. If you know the VigorIPPBX 2820 Series User’s Guide...
Page 102 Dial **** to access IVR system. After hearing the prompt, dial 1156# to start recording the Prompt 6 for the non-office hours greeting. “Thank you for calling Draytek Company. We are currently unavailable to take your call. Our business hours are nine to six, Monday through Friday.
Page 103 Sequentially, the extension 201 ring first, then 202, 205, 203 and finally 204 rings one by one when someone calls 200. If the hunt rule is set with Simultaneously, extensions 201, 202, 203, 204 and 205 ring at the same time when someone calls 200. VigorIPPBX 2820 Series User’s Guide...
Page 104 866669@iptel.org during the office hours, you will hear office hours greeting (Prompt 5): during the non-office hours, you will hear the non-office hours greeting (Prompt 6). Make sure the system time is synchronized from the System Maintenance >> Time and Date page. VigorIPPBX 2820 Series User’s Guide...
Page 105 Key 2 for sales department - Press 2 for sales. Key 3 for advertisement - Press 3 to listen to new products’ introduction. Key 0 for receptionist - Press 0 to speak with an operator. VigorIPPBX 2820 Series User’s Guide...
Page 106 Then click OK to finish the auto attendant wizard. Note: If a caller dials the wrong extension number, VigorIPPBX 2820 will play the greeting once more to let he/she dials the right extension again. VigorIPPBX 2820 Series User’s Guide...
Page 107: How To Use Voice Mail
VigorIPPBX 2820. However, no email will be sent to Jacky for such voicemail. Jacky can listen to his voicemail only via his IP phone. Follow steps below to enable voice mail for Graham and Jacky. VigorIPPBX 2820 Series User’s Guide...
Page 108 Open Jacky’s extension profile. Below shows the explanation of basic configuration. Jacky’s Extension Number is 101. Display Name is locally significant for identification. Make sure the Type is SIP. Enable Authentication and type a Password for this extension. VigorIPPBX 2820 Series User’s Guide...
Page 109 (0-9) are accepted as voice mail password. Answer Mode: Select Voice Mail. When Jacky is busy, unable to answer the phone calls, or when his IP phone is off-line, VigorIPPBX 2820 will ask the caller to leave a message. VigorIPPBX 2820 Series User’s Guide...
Page 110 The longer the time is, the larger size of a voice message will be. There are three options: 30 seconds, 60 seconds and 90 seconds. Mail Voice-Mail Setup: To send a voice mail via email, a SMTP server must be configured. Input the username and password if the SMTP server requires authentication. VigorIPPBX 2820 Series User’s Guide...
Page 111 A prompt will be played informing if you have any voice messages or not. Press * to play the first message. Press 0 to play the next message. Press # to hang up the call. For more actions, you may refer to the following flow chart. VigorIPPBX 2820 Series User’s Guide...
Page 112 Since Jacky configures to listen to voice messages from IP Phone, no email will be sent to Jacky. VigorIPPBX 2820 Series User’s Guide...
Page 113: How To Configure And Use The Mwi On Vigorippbx 2820
Jacky’s Extension Number is 211. Display Name is locally significant for identification. Make sure the Type is SIP. Enable Authentication and type a Password for this extension. Input an E-mail address for Jacky to receive voice mails. VigorIPPBX 2820 Series User’s Guide...
Page 114 MWI function, VigorIPPBX 2820 will not send MWI to that IP phone. Force Notify User: When Force Notify User is selected, VigorIPPBX 2820 automatically sends MWI to the clients when there is voice message no matter the IP phone enables MWI function or not. VigorIPPBX 2820 Series User’s Guide...
Page 115 Instead of the normal dial tone, Jacky hears a special tone (MWI tone) which implies that he has a voice message. After listening the special tone, Jacky will hear the normal dial tone. Jacky dials 888 and input the voice mail password to hear his voice message. VigorIPPBX 2820 Series User’s Guide...
Page 116: How To Register Extensions To Vigorippbx 2820
Joseph uses an analogue phone attached to an ATA registered to VigorIPPBX 2820 via WAN. Mandy uses an analog phone connecting to FXS port of VigorIPPBX 2820. Mark uses an ISDN phone connecting to ISDN port of VigorIPPBX 2820. VigorIPPBX 2820 Series User’s Guide...
Page 117 Enter the IP PBX >> Extension Profile setup page and configure the relevant extension profile. After finishing the settings, you may have the following table. VigorIPPBX 2820 Series User’s Guide...
Page 118 Jacky is using Soft Phone, a VoIP softphone, for registering his extension 101 to VigorIPPBX 2820. Start the Soft Phone. Click the Setting>>SIP tab from the DrayTek Soft Phone dialog. Click Add to open the following dialog. Type the information for Jacky. VigorIPPBX 2820 Series User’s Guide...
Page 119 IPPBX. The computer is located in the local network of VigorIPPBX 2820, therefore the LAN IP address (192.168.1.1) of VigorIPPBX 2820 must be input in the Proxy domain field. Here we use the default SIP port 5060. Press OK. VigorIPPBX 2820 Series User’s Guide...
Page 120 LAN IP address (192.168.1.1) must be set as Registration Server, Proxy Server and Realm Address. Enter other settings as figure shown below. The password must be the same as set in VigorIPPBX 2820. VigorIPPBX 2820 Series User’s Guide...
Page 121 Proxy addresses. Enter other settings as figure shown below. The password must be the same as set in VigorIPPBX 2820. After configuration, please check the status on VigorIPPBX 2820. If the extension registered successfully on VigorIPPBX 2820, the relevant Status will display Online. VigorIPPBX 2820 Series User’s Guide...
Page 122: How To Configure And Use Isdn-S0 Msn On Vigorippbx 2820
ISDN devices. Below shows an example of connection structure for your reference. Note: ISDN Phone adapter must connect to Vigor Router's ISDN S0 port, otherwise Vigor Router will not provide power/isdn signal to the S0 port. VigorIPPBX 2820 Series User’s Guide...
Page 123 It means When someone calls ext:1001, VigorIPPBX 2820 will forward such call to the device connected to VigorIPPBX 2820 ISDN S0 port with MSN number “30”. The MSN number for the connected ISDN device also must be set with 30. VigorIPPBX 2820 Series User’s Guide...
Page 124 SIP account) first and then dial the SIP number of the peer. To dial out an ISDN call, please dial the extension number (e.g., 904) for ISDN TE port first and then the ISDN number of the peer. VigorIPPBX 2820 Series User’s Guide...
Page 125: Creating An Account For Myvigor
The website of MyVigor (a server located on http://myvigor.draytek.com) provides several useful services (such as Anti-Spam, Web Content Filter, Anti-Intrusion, and etc.) to filter the web pages for protecting your system. To access into MyVigor for getting more information, please create an account for MyVigor.
Page 126 4. Check to confirm that you accept the Agreement and click Accept. 5. Type your personal information in this page and then click Continue. 6. Choose proper selection for your computer and click Continue. VigorIPPBX 2820 Series User’s Guide...
Page 127 Check to see the confirmation email with the title of Letter from myvigor.draytek.com. 9. Click the Activate my Account link to enable the account that you created. The following screen will be shown to verify the register process is finished. Please click Login. VigorIPPBX 2820 Series User’s Guide...
Page 128: Creating An Account Via Myvigor Web Site
11. Now, click Login. Your account has been activated. You can access into MyVigor server to activate the service (e.g., WCF) that you want. 1. Access into http://myvigor.draytek.com. Find the line of Not registered yet?. Then, click the link Click here! to access into next page.
Page 129 2. Check to confirm that you accept the Agreement and click Accept. 3. Type your personal information in this page and then click Continue. 4. Choose proper selection for your computer and click Continue. VigorIPPBX 2820 Series User’s Guide...
Page 130 8. When you see the following page, please type in the account and password (that you just created) in the fields of UserName and Password. Then type the code in the box of Auth Code according to the value displayed on the right side of it. VigorIPPBX 2820 Series User’s Guide...
Page 131: How To Use Motp Feature Through The Router And Iphone
Now, click Login. Your account has been activated. You can access into MyVigor server to activate the service (e.g., WCF) that you want Draytek provides one-time password support for build-in PPTP and L2TP connection. All Draytek customers can use one-time password to authenticate VPN connections.
Page 132 Open it and press the button Generate Secret to initialize your secret key. Don’t do this if there already is a secret key existed, otherwise it will re-initialize your secret key. Shake your iPhone to generate a random secret key. VigorIPPBX 2820 Series User’s Guide...
Page 133 Note: Both the PIN Code and Secret will be hidden with ‘*’ after you press the OK button. Make sure the system time on Draytek router is correct. Inform the end user of the Username and PIN code. VigorIPPBX 2820 Series User’s Guide...
Page 134 Open mOTP. Enter the PIN code. In this example it is 1111. Then press “Generate Password”. Note: Each time you enter the PIN code you will get a different password. Here the password is 3dcecd. VigorIPPBX 2820 Series User’s Guide...
Page 135 2. Administrator enters this secret key in a teleworker profile. 3. Administrator setups a username and PIN code and provides them to the end user. 4. End user uses the PIN code to generate a password. VigorIPPBX 2820 Series User’s Guide...
Page 136: How To Use Call Pickup Via Ippbx Router
*1 with the extension number of phone ringing. For example, the one with extension number 204 wants to pick up the incoming call of extension 202, he can press*1202 to pick up the call. VigorIPPBX 2820 Series User’s Guide...
Page 137 The default value for call pickup number is *1 in VigorIPPBX.. Users can modify the number by accessing into IPPBX > PBX System > SIP Proxy Setting whenever they want. VigorIPPBX 2820 Series User’s Guide...
Page 138: How To Configure Hunt Group In Vigorippbx Series
(e.g., 101, 102 and 103) from the Available field into the Chosen field. After finished the above steps, the basic configuration of Hunt Group is finished. Now, we have to set the hunt rule for ringing. VigorIPPBX 2820 Series User’s Guide...
Page 139 Forward To Extension: If no one answers in certain extension, the phone call will be forwarded to another extension in such group. Voice Mail: If no one answers, the phone call will be forwarded into a voice mail of specified extension. VigorIPPBX 2820 Series User’s Guide...
Page 140: How To Make A Phone Call For Extensions In Different Ippbx Routers
VigorIPPBX 2820 in the fields of Domain/Realm and Proxy; type the registered account (e.g., 101 in this case) in the fields of Account Number/Name and Authentication ID; and type the password for registration in the field of Password. VigorIPPBX 2820 Series User’s Guide...
Page 141 After finished the configuration, VigorIPPBX 3510 will be registered to VigorIPPBX 2820 as an extension (101). Press OK to save the settings. If the registration is successfully, the field of Status in IP PBX>>SIP Trunk List will be displayed with R. VigorIPPBX 2820 Series User’s Guide...
Page 142 After finished the above configuration, there are three ways to make a phone call between VigorIPPBX 3510 and VigorIPPBX 2820. Take the extension (202) of VigorIPPBX 3510 calling the extension (102) of VigorIPPBX 2820 as an example: VigorIPPBX 2820 Series User’s Guide...
Page 143 Check Enable to activate the setting; type 1 in the field of Match Prefix; and choose VoIP 1(SIP trunk 1) as Route. After these, phone number with prefix 1 will be dialed out by VoIP VigorIPPBX 2820 Series User’s Guide...
Page 144: How To Enhance The Security For Extensions' Registration
Enable registration from WAN and VPN for some extensions; disable it for all the other extensions. Enable registration from WAN for an extension; disable registration from VPN for the same extension. Enable registration from VPN for an extension; disable registration from WAN for the same extension. VigorIPPBX 2820 Series User’s Guide...
Page 145 These two options are disabled by default, which means this extension is not allowed registration from the interface you choose (e.g., WAN, VPN). This is applied to all extensions by default. For getting the highest network security, please check VPN only. VigorIPPBX 2820 Series User’s Guide...
Page 146 This page is left blank. VigorIPPBX 2820 Series User’s Guide...
Page 147: Chapter 5: Reference - Advanced Web Configuration
When a router begins to connect to your ISP, a serial of discovery process will occur to ask for a connection. Then a session will be created. Your user ID and password is authenticated VigorIPPBX 2820 Series User’s Guide...
Page 148: Network Connection By 3G Usb Modem
Besides, 3G USB Modem in WAN2 also can be used as backup device. Therefore, when WAN1 is not available, the router will use 3.5G for supporting automatically. The supported 3G USB Modem will be listed on DrayTek web site. Please visit www.draytek.com for more detailed information.
Page 149 WAN2. You can enable PPP as the access mode and complete further configuration. Physical Type This setting is available for WAN2 only. You can change the physical type for WAN2 or choose Auto negotiation for determined by the system. VigorIPPBX 2820 Series User’s Guide...
Page 150 15 seconds. WAN1 Download speed exceed XX kbps– It means the connection for WAN2 will be activated when WAN1 Download speed exceed certain value that you set in this box VigorIPPBX 2820 Series User’s Guide...
Page 151: Internet Access
WAN1 and WAN2 support different protocols. WAN1 supports PPPoE/PPPoA and MPoA. WAN2 supports PPPoE, Static or Dynamic IP and PPTP. According to physical connection of your router, please choose suitable WAN interface link to set detailed information. VigorIPPBX 2820 Series User’s Guide...
Page 152 Protocol - Drop down the list to choose the one provided by ISP. If you have already used Quick Start Wizard to set the protocol, then it is not necessary for you to change any settings in this group. VigorIPPBX 2820 Series User’s Guide...
Page 153 WAN detection. Ping IP – If you choose Ping Detect as detection mode, you have to type IP address in this field for pinging. TTL (Time to Live) – Displays value for your reference. TTL VigorIPPBX 2820 Series User’s Guide...
Page 154 Enable box. Then click OK to exit the dialog. Fixed IP – Click Yes to use this function and type in a fixed IP address in the box of Fixed IP Address. VigorIPPBX 2820 Series User’s Guide...
Page 155 To use MPoA as the accessing protocol of the Internet, select MPoA mode. The following web page will appear. DSL Modem Settings Set up the DSL parameters required by your ISP. These are vital for building DSL connection to your ISP. Multi-PVC channel - The selections displayed here are VigorIPPBX 2820 Series User’s Guide...
Page 156 TTL (Time to Live) – Displays value for your reference. TTL value is set by telnet command. RIP Protocol Routing Information Protocol is abbreviated as RIP （RFC1058）specifying how routers exchange routing tables information. Click Enable RIP for activating this function. VigorIPPBX 2820 Series User’s Guide...
Page 157 MAC Address – Type in the MAC address for the router manually. DNS Server IP Type in the primary IP address for the router. If necessary, type Address in secondary IP address for necessity in the future. VigorIPPBX 2820 Series User’s Guide...
Page 158 This setting is available for the routers supporting ISDN Setup function only. Before utilizing the ISDN dial backup feature, you must create a dial backup profile first. Please click ISDN > Dialing to a Single ISP to create the backup profile. VigorIPPBX 2820 Series User’s Guide...
Page 159 WAN IP Alias. You can set up to 8 public IP addresses other than the current one you are using. Notice that this setting is available for WAN1 only. Type the additional WAN IP address and check the Enable box. Then click OK to exit the dialog. VigorIPPBX 2820 Series User’s Guide...
Page 160 If you have a public subnet, you could assign an IP address or many IP address to the WAN interface. To use static or dynamic IP as the accessing protocol of the Internet, select Static or Dynamic IP mode. The following web page will appear. VigorIPPBX 2820 Series User’s Guide...
Page 161 Normally, this function is designed for Dynamic IP Keep WAN environments because some ISPs will drop connections if there Connection is no traffic within certain periods of time. Check Enable PING to keep alive box to activate this function. VigorIPPBX 2820 Series User’s Guide...
Page 162 Enable box. Then click OK to exit the dialog. Obtain an IP address automatically – Click this button to obtain the IP address automatically if you want to use Dynamic IP mode. Router Name: Type in the router name provided by ISP. VigorIPPBX 2820 Series User’s Guide...
Page 163 If you click Disable, this function will be closed and all the settings that you adjusted in this page will be invalid. Server Address Specify the IP address of the PPTP/L2TP server. Specify Gateway IP Specify the gateway IP address for the server. Address VigorIPPBX 2820 Series User’s Guide...
Page 164 WAN IP Alias. You can set up to 8 public IP addresses other than the current one you are using. Notice that this setting is available for WAN1 only. Type the additional WAN IP address and check the Enable box. Then click OK to exit the dialog. VigorIPPBX 2820 Series User’s Guide...
Page 165 Obtain an IP address automatically – Click this button to Settings obtain the IP address automatically. Specify an IP address – Click this radio button to specify some data. IP Address – Type the IP address. Subnet Mask – Type the subnet mask. VigorIPPBX 2820 Series User’s Guide...
Page 166 Set the PCs on LAN to work at certain time interval only. You Index (1-15) may choose up to 4 schedules out of the 15 schedules pre-defined in Applications >> Schedule setup. The default setting of this filed is blank and the function will always work. VigorIPPBX 2820 Series User’s Guide...
Page 167: Multi-Pvcs
Internet Access. Type in the value provided by your ISP. Type in the value provided by your ISP. QoS Type Select a proper QoS type for the channel. Protocol Select a proper protocol for this channel. VigorIPPBX 2820 Series User’s Guide...
Page 168 VoIP - It can be specified for VoIP only. If you choose VoIP, the configuration for this PVC will be effective for VoIP data transmitting and receiving. Enable/Disable Click Enable for activating this function. If you click Disable, VigorIPPBX 2820 Series User’s Guide...
Page 169 Subnet Mask – Type in the subnet mask. Gateway IP Address – Type in gateway IP address. Type in the primary IP address for the router. If necessary, type DNS Server IP Address in secondary IP address for necessity in the future. VigorIPPBX 2820 Series User’s Guide...
Page 170 It represents Peak Cell Rate. The default setting is “0”. It represents Sustainable Cell Rate. The value of SCR must be smaller than PCR. It represents Maximum Burst Size. The range of the value is 10 to 50. VigorIPPBX 2820 Series User’s Guide...
Page 171 Click Clear to remove all the configurations in this page if you do not satisfy it. When you finish the configuration, please click OK to save and exit this page. Or click Cancel to abort the configuration and exit this page. VigorIPPBX 2820 Series User’s Guide...
Page 172: Load-Balance Policy
Use the drop-down menu to change the protocol for the WAN interface. Use the drop-down menu to change the WAN interface. Src IP Start Displays the IP address for the start of the source IP. VigorIPPBX 2820 Series User’s Guide...
Page 173 Type the source IP start for the specified WAN interface. Src IP End Type the source IP end for the specified WAN interface. If this field is blank, it means that all the source IPs inside the LAN VigorIPPBX 2820 Series User’s Guide...
Page 174: Lan
IP address to private IP address to forward the right packets to the right host and vice versa. Besides, Vigor router has a built-in DHCP server that assigns private IP address to each local host. See the following diagram for a briefly understanding. VigorIPPBX 2820 Series User’s Guide...
Page 175 You can group local hosts by physical ports and create up to 4 virtual LANs. To manage the communication between different groups, please set up rules in Virtual LAN (VLAN) function and the rate of each. VigorIPPBX 2820 Series User’s Guide...
Page 176: General Setup
Click Enable to invoke this function. The default setting is Disable. IP Address Type in secondary IP address for connecting to a subnet. (Default: 192.168.2.1/ 24) Subnet Mask An address code that determines the size of the network. VigorIPPBX 2820 Series User’s Guide...
Page 177 2nd subnet with neighboring routers. DHCP Server DHCP stands for Dynamic Host Configuration Protocol. The Configuration router by factory default acts a DHCP server for your network so it automatically dispatch related IP settings to any local user VigorIPPBX 2820 Series User’s Guide...
Page 178 DNS Server. If your ISP does not provide it, the router will automatically apply default secondary DNS Server IP address: 194.98.0.1 to this field. The default DNS Server IP address can be found via Online Status: VigorIPPBX 2820 Series User’s Guide...
Page 179: Static Route
Here is an example of setting Static Route in Main Router so that user A and B locating in different subnet can talk to each other via the router. Assuming the Internet access has been configured and the router works properly: VigorIPPBX 2820 Series User’s Guide...
Page 180 Click the LAN - Static Route and click on the Index Number 1. Check the Enable box. Please add a static route as shown below, which regulates all packets destined to 192.168.10.0 will be forwarded to 192.168.1.2. Click OK. VigorIPPBX 2820 Series User’s Guide...
Page 181 Return to Static Route Setup page. Click on another Index Number to add another static route as show below, which regulates all packets destined to 211.100.88.0 will be forwarded to 192.168.1.3. Go to Diagnostics and choose Routing Table to verify current routing table. VigorIPPBX 2820 Series User’s Guide...
Page 182: Vlan
To add or remove a VLAN, please refer to the following example. If, VLAN 0 is consisted of hosts linked to P1 and P2 and VLAN 1 is consisted of hosts linked to P3 and P4. VigorIPPBX 2820 Series User’s Guide...
Page 183: Bind Ip To Mac
Click LAN and click Bind IP to MAC to open the setup page. Enable Click this radio button to invoke this function. However, IP/MAC which is not listed in IP Bind List also can connect to VigorIPPBX 2820 Series User’s Guide...
Page 184: Nat
Save cost on applying public IP address and apply efficient usage of IP address. NAT allows the internal IP addresses of local hosts to be translated into one public IP address, thus you can have only one IP address on behalf of the entire internal hosts. VigorIPPBX 2820 Series User’s Guide...
Page 185: Port Redirection
The port redirection can only apply to incoming traffic. To use this function, please go to NAT page and choose Port Redirection web page. The Port Redirection Table provides 20 port-mapping entries for the internal hosts. VigorIPPBX 2820 Series User’s Guide...
Page 186 IP and Port of the internal host. If you choose Range as the port redirection mode, you will see two boxes on this field. Simply type the required number on the first box. The second VigorIPPBX 2820 Series User’s Guide...
Page 187 8080. This can be set in the System Maintenance >>Management Setup. You then will access the admin screen of by suffixing the IP address with 8080, e.g., http://192.168.1.1:8080 instead of port 80. VigorIPPBX 2820 Series User’s Guide...
Page 188: Dmz Host
The inherent security properties of NAT are somewhat bypassed if you set up DMZ host. We suggest you to add additional filter rules or a secondary firewall. Click DMZ Host to open the following page: VigorIPPBX 2820 Series User’s Guide...
Page 189 IP address in the list to be the DMZ host. When you have selected one private IP from the above dialog, the IP address will be shown on the following screen. Click OK to save the setting. VigorIPPBX 2820 Series User’s Guide...
Page 190: Open Ports
Inactive or Active state. To add or edit port settings, click one index number on the page. The index entry setup page will pop up. In each index entry, you can specify 10 port ranges for diverse services. VigorIPPBX 2820 Series User’s Guide...
Page 191 Specify the transport layer protocol. It could be TCP, UDP, or ----- (none) for selection. Specify the starting port number of the service offered by the Start Port local host. End Port Specify the ending port number of the service offered by the local host. VigorIPPBX 2820 Series User’s Guide...
Page 192: Address Mapping
Display the subnet mask selected for this address mapping. Status Display the status for the entry, enable or disable. Click the index number link to open the configuration page. Enable Check to enable this entry. VigorIPPBX 2820 Series User’s Guide...
Page 193: Port Trigger
Incoming Protocol Display the protocol for the incoming data of such trigger profile. Incoming Port Display the port for the incoming data of such trigger profile. Status Display if the rule is active or inactive. VigorIPPBX 2820 Series User’s Guide...
Page 194 When the trigger packets received, it is expected the incoming packets will use the selected protocol. Select the protocol (TCP, UDP or TCP/UDP) for the incoming data of such trigger profile. Incoming Port Type the port or port range for the incoming packets. VigorIPPBX 2820 Series User’s Guide...
Page 195: Firewall
It will check packets according to the filter rules. If legal, the packet will pass the router. The following illustrations are flow charts explaining how router will treat incoming traffic and outgoing traffic respectively. VigorIPPBX 2820 Series User’s Guide...
Page 196 11. TCP flag scan 5. IP options 12. Tear drop attack 6. Land attack 13. Ping of Death attack 7. Smurf attack 14. ICMP fragment 15. Unknown protocol Below shows the menu items for Firewall. VigorIPPBX 2820 Series User’s Guide...
Page 197: General Setup
Please set at least one profile for choosing in CSM>> URL Content Filter Profile web page first. For troubleshooting needs, you can specify to record information for URL Content Filter by checking the Log box. It will be VigorIPPBX 2820 Series User’s Guide...
Page 198 URL and enhance the correctness of URL Content Filter. The default value for this setting is ANSI 1252 Latin I. If you do not choose any codepage, no decoding job of URL will be processed. Please use the drop-down list to choose a codepage. VigorIPPBX 2820 Series User’s Guide...
Page 199: Filter Setup
To edit or add a filter, click on the set number to edit the individual set. The following page will be shown. Each filter set contains up to 7 rules. Click on the rule number button to edit each rule. Check Active to enable the rule. VigorIPPBX 2820 Series User’s Guide...
Page 200 Data Filter only. For the Call Filter, this setting is not available since Call Filter is only applied to outgoing traffic. Source/Destination IP Click Edit to access into the following dialog to choose the source/destination IP or IP ranges. VigorIPPBX 2820 Series User’s Guide...
Page 201 To set the service type manually, please choose User defined as the Service Type and type them in this dialog. In addition, if you want to use the service type from defined groups or objects, please choose Group and Objects as the Service VigorIPPBX 2820 Series User’s Guide...
Page 202 APP Enforcement Select one of the APP Enforcement Profile settings (created in CSM>> APP Enforcement Profile) for applying with this router. Please set at least one profile for choosing in CSM>> VigorIPPBX 2820 Series User’s Guide...
Page 203 Please use the drop-down list to choose a codepage. If you do not have any idea of choosing suitable codepage, please open Syslog. From Codepage Information of Setup dialog, you will see the recommended codepage listed on the VigorIPPBX 2820 Series User’s Guide...
Page 204 TCP protocol only; session timeout is configured for the data flow which matched with the firewall rule. DrayTek Banner – Please uncheck this box and the following screen will not be shown for the unreachable web page. The default setting is Enabled.
Page 205 Each filter set is composed by 7 filter rules, which can be further defined. After that, in General Setup you may specify one set for call filter and one set for data filter to execute first. VigorIPPBX 2820 Series User’s Guide...
Page 206: Dos Defense
Threshold of ICMP packets from Internet has exceeded the defined value, the router will discard the ICMP echo requests coming from the Internet. The default setting for threshold and timeout are 50 packets per second and 10 seconds, respectively. VigorIPPBX 2820 Series User’s Guide...
Page 207 Check the box to activate the Block Ping of Death function. This attack involves the perpetrator sending overlapping packets to the target hosts so that those target hosts will hang once they re-construct the packets. The Vigor routers will VigorIPPBX 2820 Series User’s Guide...
Page 208 All the warning messages related to DoS Defense will be sent to user and user can review it through Syslog daemon. Look for the keyword DoS in the message, followed by a name to indicate what kind of attacks is detected. VigorIPPBX 2820 Series User’s Guide...
Page 209: Objects Settings
You can set up to 192 sets of IP Objects with different conditions. Set to Factory Default Clear all profiles. Click the number under Index column for settings in detail. Name Type a name for this profile. Maximum 15 characters are VigorIPPBX 2820 Series User’s Guide...
Page 210 Type the subnet mask if the Subnet Address type is selected. Invert Selection If it is checked, all the IP addresses except the ones listed above will be applied later while it is chosen. Below is an example of IP objects settings. VigorIPPBX 2820 Series User’s Guide...
Page 211: Ip Group
Available IP Objects All the available IP objects with the specified interface chosen above will be shown in this box. Selected IP Objects Click >> button to add the selected IP objects in this box. VigorIPPBX 2820 Series User’s Guide...
Page 212: Service Type Object
Specify the protocol(s) which this profile will apply to. Source Port and the Destination Port column are available for Source/Destination TCP/UDP protocol. It can be ignored for other protocols. The Port filter rule will filter out any port number. VigorIPPBX 2820 Series User’s Guide...
Page 213: Service Type Group
Below is an example of service type objects settings. This page allows you to bind several service types into one group. Set to Factory Default Clear all profiles. Click the number under Index column for settings in detail. VigorIPPBX 2820 Series User’s Guide...
Page 214: Keyword Object
You can set 200 keyword object profiles for choosing as black /white list in CSM >>URL Web Content Filter Profile. Set to Factory Default Clear all profiles. Click the number under Index column for setting in detail. VigorIPPBX 2820 Series User’s Guide...
Page 215: Keyword Group
This page allows you to bind several keyword objects into one group. The keyword groups set here will be chosen as black /white list in CSM >>URL Web Content Filter Profile. Set to Factory Default Clear all profiles. Click the number under Index column for setting in detail. VigorIPPBX 2820 Series User’s Guide...
Page 216: File Extension Object
Filter. All the files with the extension names specified in these profiles will be processed according to the chosen action. Set to Factory Default Clear all profiles. Click the number under Profile column for configuration in details. VigorIPPBX 2820 Series User’s Guide...
Page 217 Profile Name Type a name for this profile. Type a name for such profile and check all the items of file extension that will be processed in the router. Finally, click OK to save this profile. VigorIPPBX 2820 Series User’s Guide...
Page 218: Csm
Your Vigor router will then decide whether to allow access to this site according to the categories you have selected. Please note that this action will not introduce any delay in your Web surfing because each of multiple load balanced database servers can handle millions of requests for categorization. VigorIPPBX 2820 Series User’s Guide...
Page 219: App Enforcement Profile
Click the number under Index column for settings in detail. There are four tabs IM, P2P, Protocol and Misc displayed on this page. Each tab will bring out different items that you can choose to disallow people using. VigorIPPBX 2820 Series User’s Guide...
Page 220 Select All Click it to choose all of the items in this page. The profiles configured here can be applied in the Firewall>>General Setup and Firewall>>Filter Setup pages as the standard for the host(s) to follow. VigorIPPBX 2820 Series User’s Guide...
Page 221 The items categorized under P2P ----- Below shows the items which are categorized under Protocol VigorIPPBX 2820 Series User’s Guide...
Page 222: Url Content Filter Profile
For example, an ActiveX control object is usually used for providing interactive web feature. If malicious code hides inside, it may occupy user’s system. VigorIPPBX 2820 Series User’s Guide...
Page 223 Both: Pass – The router will let all the packages that match with the conditions specified in URL Access Control and Web Feature below passing through. When you choose this setting, both configuration set in this page for URL Access VigorIPPBX 2820 Series User’s Guide...
Page 224 The reason for this is to prevent someone dodges the URL Access Control. You must clear your browser cache first so that the URL content filtering facility operates properly on a web page that you visited before. VigorIPPBX 2820 Series User’s Guide...
Page 225 Action - This setting is available only when Either : URL Access Control First or Either : Web Feature Firs is selected. Pass allows accessing into the corresponding webpage with the keywords listed on the box below. VigorIPPBX 2820 Series User’s Guide...
Page 226: Web Content Filter Profile
(MyVigor) located on http://myvigor.draytek.com. However, if you use the Web Content Filter Profile page to activate WCF feature, it is necessary for you to access into the server (MyVigor) located on http://myvigor.draytek.com. Therefore, you need to register an account on http://myvigor.draytek.com for using corresponding service.
Page 227 By the way, you can click the link of Test a site to verify whether it is categorized to access into the test server selected. Find more Click it to open http://myvigor.draytek.com for searching another qualified and suitable server. Set to Factory Default Click this link to retrieve the factory settings.
Page 228 Therefore, please backup your data before you change the web content filter license. If the Web Content Filter (WCF) powered by Commtouch is not activated, the above settings will not be valid. VigorIPPBX 2820 Series User’s Guide...
Page 229 Block - restrict accessing into the corresponding webpage with the categories listed on the box below. If the web pages do not match with the specified feature set here, it will be processed with reverse action. VigorIPPBX 2820 Series User’s Guide...
Page 230: Bandwidth Management
Defines the default session number used for each Default session limit computer in LAN. Limitation List Displays a list of specific limitations that you set on this web page. Start IP Defines the start IP address for limit session. VigorIPPBX 2820 Series User’s Guide...
Page 231: Bandwidth Limit
To activate the function of limit bandwidth, simply click Enable and set the default upstream and downstream limit. Enable Click this button to activate the function of limit Subnet – if bandwidth limit bandwidth. Apply to 2 function is enabled, please check this box to apply to VigorIPPBX 2820 Series User’s Guide...
Page 232: Quality Of Service
How this will affect application performance? There are two components within Primary configuration of QoS deployment: Classification: Identifying low-latency or crucial applications and marking them for high-priority service level enforcement throughout the network. VigorIPPBX 2820 Series User’s Guide...
Page 233 SLA among different DS domain owners. It’s not easy to achieve deterministic and consistent high-priority QoS traffic throughout the whole network with merely Vigor router’s effort. In the Bandwidth Management menu, click Quality of Service to open the web page. VigorIPPBX 2820 Series User’s Guide...
Page 234 Please also define which traffic the QoS Control settings will apply to. IN- apply to incoming traffic only. OUT-apply to outgoing traffic only. BOTH- apply to both incoming and outgoing traffic. Check this box and click OK, then click Setup link again. VigorIPPBX 2820 Series User’s Guide...
Page 235 Display an online statistics for quality of service for your reference. This link will be seen only if you click OK in WAN1/Backup WAN General Setup web page and click Setup again (for WAN1/ Backup WAN) on the Bandwidth Management>>Quality of Service. VigorIPPBX 2820 Series User’s Guide...
Page 236 For adding a new rule, click Add to open the following page. Check this box to invoke these settings. Local Address Click the Edit button to set the local IP address (on LAN) for the rule. VigorIPPBX 2820 Series User’s Guide...
Page 237 By the way, you can set up to 20 rules for one Class. If you want to edit an existed rule, please select the radio button of that one and click Edit to open the rule edit page for modification. VigorIPPBX 2820 Series User’s Guide...
Page 238 Choose the type (TCP, UDP or TCP/UDP) for the new service. Port Configuration Click Single or Range as the Type. If you select Range, you have to type in the starting port number and the end porting number on the boxes below. VigorIPPBX 2820 Series User’s Guide...
Page 239: Applications
Assume you have a registered domain name from the DDNS provider, say hostname.dyndns.org, and an account with username: test and password: test. In the DDNS setup menu, check Enable Dynamic DNS Setup. Set to Factory Clear all profiles and recover to factory settings. VigorIPPBX 2820 Series User’s Guide...
Page 240 Click OK button to activate the settings. You will see your setting has been saved. The Wildcard and Backup MX features are not supported for all Dynamic DNS providers. You could get more detailed information from their websites. VigorIPPBX 2820 Series User’s Guide...
Page 241: Schedule
You can set up to 15 schedules. Then you can apply them to your Internet Access or VPN and Remote Access >> LAN to LAN settings. To add a schedule, please click any index, say Index No. 1. The detailed settings of the call schedule with index 1 are shown below. VigorIPPBX 2820 Series User’s Guide...
Page 242 Assign these two profiles to the PPPoE Internet access profile. Now, the PPPoE Internet connection will follow the schedule order to perform Force On or Force Down action according to the time plan that has been pre-defined in the schedule profiles. VigorIPPBX 2820 Series User’s Guide...
Page 243: Radius
The RADIUS server and client share a secret that is used to authenticate the messages sent between them. Both sides must be configured to use the same shared secret. Confirm Shared Secret Re-type the Shared Secret for confirmation. VigorIPPBX 2820 Series User’s Guide...
Page 244: Upnp
NAT router. The application will also learn the external IP address and configure port mappings on the router. Subsequently, such a facility forwards packets from the external ports of the router to the internal ports used by the application. VigorIPPBX 2820 Series User’s Guide...
Page 245 Non-privileged users can control some router functions, including removing and adding port mappings. The UPnP function dynamically adds port mappings on behalf of some UPnP-aware applications. When the applications terminate abnormally, these mappings may not be removed. VigorIPPBX 2820 Series User’s Guide...
Page 246: Igmp
Click this link to renew the working multicast group status. If you check Enable IGMP Proxy, you will get the following page. All the multicast groups will be listed and all the LAN ports (P1 to P4) are available for use. VigorIPPBX 2820 Series User’s Guide...
Page 247: Wake On Lan
MAC Address Type any one of the MAC address of the binded PCs. Wake Up Click this button to wake up the selected IP. See the following figure. The result will be shown on the box. VigorIPPBX 2820 Series User’s Guide...
Page 248: Vpn And Remote Access
LAN, you should disable the VPN service of Vigor Router to allow VPN tunnel pass through, as well as the appropriate NAT settings, such as DMZ or open port. The Vigor router will not accept the ISDN dial-in connection if the box of Enable ISDN Dial-in is not checked. VigorIPPBX 2820 Series User’s Guide...
Page 249: Ppp General Setup
Cisco routers. So you should enable this function when your peer router requires mutual authentication. You should further specify the User Name VigorIPPBX 2820 Series User’s Guide...
Page 250: Ipsec General Setup
AH it receives. Encapsulating Security Payload (ESP) is a security protocol that provides data confidentiality and protection with optional authentication and replay detection service. IKE Authentication This usually applies to those are remote dial-in user or node VigorIPPBX 2820 Series User’s Guide...
Page 251: Ipsec Peer Identity
Click each index to edit one peer digital certificate. There are three security levels of digital signature authentication: Fill each necessary field to authenticate the remote peer. The following explanation will guide you to fill all the necessary fields. VigorIPPBX 2820 Series User’s Guide...
Page 252 Click to check the specific fields of digital signature to accept the peer with matching value. The field includes Country (C), State (ST), Location (L), Organization (O), Organization Unit (OU), Common Name (CN), and Email (E). VigorIPPBX 2820 Series User’s Guide...
Page 253: Remote Dial-In User
Click each index to edit one remote user profile. Each Dial-In Type requires you to fill the different corresponding fields on the right. If the fields gray out, it means you may leave it untouched. The following explanation will guide you to fill all the necessary fields. VigorIPPBX 2820 Series User’s Guide...
Page 254 L2TP without IPSec policy can be viewed as one pure L2TP connection. Nice to Have - Apply the IPSec policy first, if it is applicable during negotiation. Otherwise, the dial-in VPN connection VigorIPPBX 2820 Series User’s Guide...
Page 255 This group of fields is a must for IPSec Tunnels and L2TP with IPSec Policy when you specify the remote node. Check the Medium, DES, 3DES or AES box as the security method. Medium - Authentication Header (AH) means data will be VigorIPPBX 2820 Series User’s Guide...
Page 256 Once the callback budget has been exhausted, the callback mechanism will be disabled automatically. Callback Budget (Unit: minutes)- Specify the time budget for the dial-in user. The budget will be decreased automatically per callback connection. VigorIPPBX 2820 Series User’s Guide...
Page 257: Lan To Lan
4 subgroups. If the fields gray out, it means you may leave it untouched. The following explanations will guide you to fill all the necessary fields. For the web page is too long, we divide the page into several sections for explanation. VigorIPPBX 2820 Series User’s Guide...
Page 258 Netbios Naming Packet inside the tunnel. VPN Dial-Out Through Use the drop down menu to choose a proper WAN interface for this profile. This setting is useful for dial-out only. VigorIPPBX 2820 Series User’s Guide...
Page 259 VPN connection and react accordingly. This is independent of DPD (dead peer detection). ISDN Build ISDN LAN-to-LAN connection to remote network. You should set up Link Type and identity like User Name VigorIPPBX 2820 Series User’s Guide...
Page 260 L2TP with or without IPSec policy above. VJ Compression is used for TCP/IP protocol header compression. Normally set to Yes to improve bandwidth utilization. IKE Authentication This group of fields is applicable for IPSec Tunnels and Method L2TP with IPSec Policy. VigorIPPBX 2820 Series User’s Guide...
Page 261 Main mode is more secure than Aggressive mode since more exchanges are done in a secure channel to set up the IPSec session. However, the Aggressive mode is faster. VigorIPPBX 2820 Series User’s Guide...
Page 262 Vigor router to callback, the local ISDN number will be provided to the remote peer. Check here to allow the Vigor router to send the ISDN number to the remote router. VigorIPPBX 2820 Series User’s Guide...
Page 263 VPN connection employed the L2TP without IPSec policy can be viewed as one pure L2TP connection. Nice to Have - Apply the IPSec policy first, if it is applicable during negotiation. Otherwise, the dial-in VPN connection becomes one pure L2TP connection. VigorIPPBX 2820 Series User’s Guide...
Page 264 Check to enable Callback function-Enables the callback function. Callback number-The option is for extra security. Once enabled, the router will ONLY call back to the specified Callback Number. VigorIPPBX 2820 Series User’s Guide...
Page 265 WAN interface is enabled. It is not available when both WAN interfaces are enabled. You have to disable one WAN interface (WAN 1 or WAN 2) on WAN >> General Setup for enabling such setting. VigorIPPBX 2820 Series User’s Guide...
Page 266: Connection Management
Tool and clicking Dial button. Dial Click this button to execute dial out function. Refresh Seconds Choose the time for refresh the dial information among 5, 10, and 30. Refresh Click this button to refresh the whole connection status. VigorIPPBX 2820 Series User’s Guide...
Page 267: Certificate Management
Remember to adjust the time of Vigor router before using the certificate so that you can get the correct valid period of certificate. Below shows the menu items for Certificate Management. Generate Click this button to open Generate Certificate Request window. VigorIPPBX 2820 Series User’s Guide...
Page 268 Click this button to refresh the information listed below. Refresh View Click this button to view the detailed settings for certificate request. After clicking Generate, the generated information will be displayed on the window below: VigorIPPBX 2820 Series User’s Guide...
Page 269: Trusted Ca Certificate
For viewing each trusted CA certificate, click View to open the certificate detail information window. If you want to delete a CA certificate, choose the one and click Delete to remove all the certificate information. VigorIPPBX 2820 Series User’s Guide...
Page 270: Certificate Backup
In addition, if ISDN1 port is configured as ISDN-TE mode and ISDN2 is configured as ISDN2-S0 mode, the data call function will not be supported and Dialing to a Single ISP, Dialing to Dual ISPs and Call Control functions will not be available, either. VigorIPPBX 2820 Series User’s Guide...
Page 271: General Setup
Click Enable to open the ISDN port and Disable to close Country Code For proper operation on your local ISDN network, you should choose the correct country code. D-Channel Mode It allows you to configure ISDN layer2 protocol as: VigorIPPBX 2820 Series User’s Guide...
Page 272 Forward to Group - If you have setup group extension number in web page "Hunt Group", the incoming call could be forwarded to the group extension number you selected. Phone CLIR/CLIP Check this box to hide or present the caller ID to remote user. VigorIPPBX 2820 Series User’s Guide...
Page 273 ID: 5972728 (for the Phone CLIP is checked). If you use any extension number included in Group extension 300 to dial an ISDN call, the remote ISDN phone would see the caller ID: 5972729 (for the Phone CLIP is checked). VigorIPPBX 2820 Series User’s Guide...
Page 274: Dial To Single Isp
ISP. PAP or CHAP is to configure the PPP session to use the PAP or CHAP protocols to negotiate the username and password with the ISP. Idle Timeout - Idle timeout means the router will be VigorIPPBX 2820 Series User’s Guide...
Page 275: Dial To Dual Isps
PPP Authentication - PAP only allows you to configure the PPP session to use the PAP protocol to negotiate the username and password with the ISP. PAP or CHAP can VigorIPPBX 2820 Series User’s Guide...
Page 276 ISPs provide a dynamic IP address for the secondary ISP setup router when it connects to the ISP. If your ISP provides a fixed IP address, check Yes and enter the IP address in the field of Fixed IP Address. VigorIPPBX 2820 Series User’s Guide...
Page 277: Call Control
Link Type - Because ISDN has two B channels (64Kbps/per channel), you can specify whether you would like to have single B channel, two B channels or BOD (Bandwidth on Demand). Four options are available: Link Disable, Dialup 64Kbps, Dialup 128Kbps, Dialup BOD. VigorIPPBX 2820 Series User’s Guide...
Page 278: Ip Pbx
CALL center to be a multi-functional communication platform. Moreover, it can save large cost in communication for the enterprise. VigorIPPBX 2820 Series User’s Guide...
Page 279: Extension
The system allows you to set 50 extension numbers for ISDN/SIP/Phone call. Please open IP PBX>>Extension to get the following page. There are 50 extension profiles that you can configure. Please click any number under Index to set detailed configuration. VigorIPPBX 2820 Series User’s Guide...
Page 280 SIP – Choose this type to make such extension profile available for general IP phone. ISDN – Choose this type to make such extension profile available for ISDN phone call. Extension Number Type the number of extension for such index. VigorIPPBX 2820 Series User’s Guide...
Page 281 PSTN or mobile via SIP Trunk. Please specify the waiting time and determine the way you want to process. Busy then – When this extension number is busy, the incoming phone call will be processed by leaving voice mail, VigorIPPBX 2820 Series User’s Guide...
Page 282 Note: The fiftieth extension profile is dedicated to Phone type. In such page, you can configure settings to fit real requirement except for display name, type, authentication, password and not on-line. VigorIPPBX 2820 Series User’s Guide...
Page 283 VigorIPPBX 2820 Series User’s Guide...
Page 284: Line Setting
Display current status for the account (successful registration or failed registration). Alias List Allows you to set sub accounts for the main accounts in SIP Trunk. Please click any number under Index to set detailed configuration. VigorIPPBX 2820 Series User’s Guide...
Page 285 (e.g., nat.draytel.org:5065) Proxy Port Set port number for the proxy server. Display Name The caller-ID that you want to be displayed on your friend’s screen. VigorIPPBX 2820 Series User’s Guide...
Page 286 Extension or Group directly. Non-office hours answer Set the answering mode for such outside line in non-office mode time. You can specify it with Auto Attendant (AA), or forward it to any Extension or Group directly. VigorIPPBX 2820 Series User’s Guide...
Page 287 You can set 50 profiles as alias for SIP Trunk list. Click the number under Index to set detailed configuration. Click Enable to activate this entry. Or, click Disable to Active inactive this entry. Alias Type a name for such account. VigorIPPBX 2820 Series User’s Guide...
Page 288 Note: When this field grayed out and can not set the number, it means the port is set as ISDN-S0 type. Therefore, it can not be used as ISDN Trunk port. If you want to use this port as ISDN Trunk, please go to VigorIPPBX 2820 Series User’s Guide...
Page 289 PBX system. Office hours answer mode Set the answering mode for such outside line in office time. You can specify it with Auto Attendant (AA), or forward it to any Extension or Group directly. VigorIPPBX 2820 Series User’s Guide...
Page 290 Select Enable and type the number as a Pin Code. Press this button to disconnect PSTN trunk when FXO Disconnect PSTN Trunk seize the line and no way to release it. VigorIPPBX 2820 Series User’s Guide...
Page 291: Dial Plan
OP Number by the mode (add, strip or replace). Mode None - No action. Add - When you choose this mode, the OP number will be added before the prefix number for calling out through the specific route. VigorIPPBX 2820 Series User’s Guide...
Page 292 SIP accounts. Please set up one SIP account first to make this route available. This item will be changed according to the port settings configured in IP PBX>>PBX System>>Phone Settings and IP PBX>>Line Settings>>SIP Trunk. VigorIPPBX 2820 Series User’s Guide...
Page 293 Speed Dial Number. There are total 20 index entries in the phonebook for you to store all your friends and family members’ phone numbers. Check the box to enable the entry. Enable VigorIPPBX 2820 Series User’s Guide...
Page 294 Click any index number to display the dial plan setup page. Enable Click this to enable this entry. Call Direction Determine the direction for the phone call, IN – incoming call, OUT-outgoing call, IN & OUT – both incoming and outgoing calls. VigorIPPBX 2820 Series User’s Guide...
Page 295 Block Unknown Domain. Simply click the relational links to open the web page. For Block Anonymous – this function can block the incoming calls without caller ID on the interface specified in the following window. Such controlling also can be done based on preconfigured schedules. VigorIPPBX 2820 Series User’s Guide...
Page 296: Pbx System
To make the IP phone to be registered in IP PBX device successfully, it is necessary for the users to configure settings in this page. SIP Local Port Set a port number as SIP local port. The default setting is VigorIPPBX 2820 Series User’s Guide...
Page 297 If this option is selected, you can still enable certain extensions to register from WAN/VPN on individual extension profile page. Limit SIP Request WAN Choose this item to restrict number of SIP request per second from WAN side. VigorIPPBX 2820 Series User’s Guide...
Page 298 Group Name Display the name of such group. Group Extension Display the extension number of such group. Hunt List Display the members inside the group. Click any index number to display the hunt group setup page. VigorIPPBX 2820 Series User’s Guide...
Page 299 If you choose Forward to Group or Forward to Extension, a drop down box will appear for you to choose the extension / group to transfer to. VigorIPPBX 2820 Series User’s Guide...
Page 300 Click this button to clear all of the selections in Chosen area. Move Up Click this button to move the selected item to the upper place. Click this button to move the selected item to the lower Move Down place. VigorIPPBX 2820 Series User’s Guide...
Page 301 Check this box to authenticate the mail server. User Name Type a name for IP PBX to authenticate the mail server automatically while connecting. Password Type a password for IP PBX to authenticate the mail server automatically while connecting. VigorIPPBX 2820 Series User’s Guide...
Page 302 Specify date(s) for applying the office hour settings in Date holiday, for example, type 2,4 6 & 7 in the field of Date for Month 1. It means January 2,4,6 & 7 will apply the office hour settings configured in this page. VigorIPPBX 2820 Series User’s Guide...
Page 303 Click Next. The second page is configured for phone calls in non-office hours. Key 0-9 Key 0 is fixed with Ring Extension. Key 1 – 9 can be set with different actions. Drop down menu 1 contains Ring Extension /Plays Action Prompt/Ring Hunt Group/Not Used. VigorIPPBX 2820 Series User’s Guide...
Page 304 Drop down menu 2 contains extension name (ex. Tom, Mike)] or prompt [Prompt 1~ Prompt 10, audio files] or Hunt Group Name [(ex. Sales, RD2)]. It will be changed according to drop down menu 1. Finally, the following window will appear. VigorIPPBX 2820 Series User’s Guide...
Page 305 In general, it will be saved in the router’s memory after you record it. To back up the audio file(s) (saved in FLASH of the router) to your computer, please choose the one you want from the drop-down menu and click Back Up. VigorIPPBX 2820 Series User’s Guide...
Page 306 Click this Browse button to browse and choose other audio files. Restore Click this button to save the file to the router. Next time, the audio file will be played in IP PBX system. VigorIPPBX 2820 Series User’s Guide...
Page 307 ( Delete user-defined ( Clear all user-defined prompt file within sec.) prompt file) prompt file) prompt files) 1 : Confirm 1 : Confirm 1 : Cancel 1 : Cancel 1 :Save 2 :Review 3 :Re-record :Cancel VigorIPPBX 2820 Series User’s Guide...
Page 308 Gain - Display the volume gain settings for Mic/Speaker that configured in the advanced settings page of Phone Index. Default SIP Account – “draytel_1” is the default SIP account. You can click the number below the Index field VigorIPPBX 2820 Series User’s Guide...
Page 309 The default value is 15000. RTP TOS – It decides the level of VoIP package. Use the drop down list to choose any one of them. VoIP Collection Timer – Not available. VoIP Collection Timer Length - Not available. VigorIPPBX 2820 Series User’s Guide...
Page 310 VoIP calls. The codec used for each call will be negotiated with the peer party before each session, and so may not be your default choice. The default codec is G.729A/B; it occupies little bandwidth while maintaining VigorIPPBX 2820 Series User’s Guide...
Page 311 ID type automatically. Or you can adjust tone settings manually if you choose User Defined. TOn1, TOff1, TOn2 and TOff2 mean the cadence of the tone pattern. TOn1 and TOn2 represent sound-on; TOff1 and TOff2 represent the sound-off. VigorIPPBX 2820 Series User’s Guide...
Page 312 Also, you can specify each field for your necessity. It is recommended for you to use the default settings for VoIP communication. Volume Gain Mic Gain (1-10)/Speaker Gain (1-10) - Adjust the volume of microphone and speaker by entering number VigorIPPBX 2820 Series User’s Guide...
Page 313 DTMF tone and transfer it into SIP form. Then it will be sent to the remote end with SIP message. Payload Type (rfc2833) - Choose a number from 96 to 127, the default value was 101. This setting is available for the OutBand (RFC2833) mode. VigorIPPBX 2820 Series User’s Guide...
Page 314 VoIP calls. The codec used for each call will be negotiated with the peer party before each session, and so may not be your default choice. The default codec is G.729A/B; it occupies little bandwidth while maintaining VigorIPPBX 2820 Series User’s Guide...
Page 315 Or you can adjust tone settings manually if you choose User Defined. TOn1, TOff1, TOn2 and TOff2 mean the cadence of the tone pattern. TOn1 and TOn2 represent sound-on; TOff1 and TOff2 represent the sound-off. VigorIPPBX 2820 Series User’s Guide...
Page 316 VoIP phone. Also, you can specify each field for your necessity. It is recommended for you to use the default settings for VoIP VigorIPPBX 2820 Series User’s Guide...
Page 317 The vigor router allows users to switch the function of ISDN1/ISDN2 port between TE or S0 mode. Please use the drop down list to choose the one you want. Choose ISDN-TE and click the number link for that port, you will see the following page. VigorIPPBX 2820 Series User’s Guide...
Page 318 Single Codec – If the box is checked, only the selected Codec will be applied. Packet Size-The amount of data contained in a single packet. The default value is 20 ms, which means the data packet will contain 20 ms voice information. VigorIPPBX 2820 Series User’s Guide...
Page 319 If you cannot find out a suitable one, please choose User Defined and fill out the corresponding values for dial tone, ringing tone, busy tone, and congestion tone by yourself for VoIP phone. VigorIPPBX 2820 Series User’s Guide...
Page 320 DTMF tone. SIP INFO: Choose this one then the Vigor will capture the DTMF tone and transfer it into SIP form. Then it will VigorIPPBX 2820 Series User’s Guide...
Page 321 G.729A/B; it occupies little bandwidth while maintaining good voice quality. If your upstream speed is only 64Kbps, do not use G.711 codec. It is better for you to have at least 256Kbps upstream if you would like to use G.711. VigorIPPBX 2820 Series User’s Guide...
Page 322 ID type automatically. Or you can adjust tone settings manually if you choose User Defined. TOn1, TOff1, TOn2 and TOff2 mean the cadence of the tone pattern. TOn1 and TOn2 represent sound-on; TOff1 and TOff2 represent the sound-off. VigorIPPBX 2820 Series User’s Guide...
Page 323 VoIP phone. Also, you can specify each field for your necessity. It is recommended for you to use the default settings for VoIP communication. VigorIPPBX 2820 Series User’s Guide...
Page 324 DTMF tone and transfer it into SIP form. Then it will be sent to the remote end with SIP message. Payload Type (rfc2833) - Choose a number from 96 to 127, the default value was 101. This setting is available for the OutBand (RFC2833) mode. VigorIPPBX 2820 Series User’s Guide...
Page 325 Choose ISDN1-TE as the Port setting in index 2 and ISDN2-TE as the Port setting in index 3. Click OK to save the change. Next, click index 2 link / index 3 link to configure detailed settings for each port respectively. VigorIPPBX 2820 Series User’s Guide...
Page 326 Click Browse button in the field of Restoration to choose the correct configuration file for uploading to the router. Click Restore button and wait for few seconds, the following picture will tell you that the restoration procedure is successful. VigorIPPBX 2820 Series User’s Guide...
Page 327: Pbx Status
This page displays call records of IP PBX such as failed call, successful call, no-answer call, date of the call and the duration of each call, and so on. Such records can be exported as a file (with file format .csv) and stored in the host. Simply click Export. VigorIPPBX 2820 Series User’s Guide...
Page 328: Wireless Lan
Access Point (AP) connecting to lots of wireless clients or Stations (STA). All the STAs will share the same Internet connection via Vigor wireless router. The General Settings will set up the information of this wireless network, including its SSID as identification, located channel etc. VigorIPPBX 2820 Series User’s Guide...
Page 329 MAC addresses to isolate users’ access from wired LAN. Manage Wireless Stations - Station List will display all the station in your wireless network and the status of their connection. Below shows the menu items for Wireless LAN. VigorIPPBX 2820 Series User’s Guide...
Page 330: General Setup
SSID and the wireless channel. Please refer to the following figure for more information. Enable Wireless LAN Check the box to enable wireless function. At present, the router can connect to 11b Only, 11g Only, Mode 11n Only, Mixed(11b+11g), Mixed(11g+11n) and Mixed VigorIPPBX 2820 Series User’s Guide...
Page 331 Means the channel of frequency of the wireless LAN. The default channel is 6. You may switch channel if the selected channel is under serious interference. If you have no idea of choosing the frequency, please select Auto to let system determine for you. VigorIPPBX 2820 Series User’s Guide...
Page 332 Enable for TxBURST on the tab of Option). Rate Control It controls the data transmission rate through wireless connection. Upload – Check Enable and type the transmitting rate for data upload. Default value is 30,000 kbps. VigorIPPBX 2820 Series User’s Guide...
Page 333: Security
Disable - Turn off the encryption mechanism. WEP-Accepts only WEP clients and the encryption key should be entered in WEP Key. WEP/802.1x Only - Accepts only WEP clients and the encryption key is obtained dynamically from RADIUS server with 802.1X protocol. VigorIPPBX 2820 Series User’s Guide...
Page 334 Four keys can be entered here, but only one key can be selected at a time. The keys can be entered in ASCII or Hexadecimal. Check the key you wish to use. VigorIPPBX 2820 Series User’s Guide...
Page 335: Access Control
Edit the selected access control entry in the list. Cancel Give up current modified settings. Click it to save the settings in access control list. Clear All Clean all entries in the MAC address list. VigorIPPBX 2820 Series User’s Guide...
Page 336: Wps
Start PBC button or using PIN Code. ress Wireless LAN On the side of VigorIPPBX 2820 series which served as an AP, p ON/OFF/WPS button for 2 seconds to wait for client device making network connection through WPS o r click Start PBC on web configuration interface.
Page 337 Below shows Wireless LAN>>WPS web page. Enable WPS Check this box to enable WPS setting. WPS Status Display related system information for WPS. SSID Display the SSID1 of the router. WPS is supported by SSID1 only. VigorIPPBX 2820 Series User’s Guide...
Page 338: Wds
Provide bridge traffic between two LANs through the air. Extend the coverage range of a WLAN. To meet the above requirement, two WDS modes are implemented in Vigor router. One is Bridge, the other is Repeater. Below shows the function of WDS-bridge interface: VigorIPPBX 2820 Series User’s Guide...
Page 339 Bridge 2 through WDS links. However, hosts connected to Bridge 1 CANNOT communicate with hosts connected to Bridge 3 through Bridge 2. Click WDS from Wireless LAN menu. The following page will be shown. VigorIPPBX 2820 Series User’s Guide...
Page 340 Key - Type 8 ~ 63 ASCII characters or 64 hexadecimal digits leading by “0x”. Bridge If you choose Bridge as the connecting mode, please type in the peer MAC address in these fields. Four peer VigorIPPBX 2820 Series User’s Guide...
Page 341: Advanced Setting
It is to assure the safety of propagation delays and reflections for the sensitive digital data. If you choose auto as guard interval, the AP router will choose short guard interval (increasing the wireless performance) or VigorIPPBX 2820 Series User’s Guide...
Page 342: Ap Discovery
It displays the statistics for the channels used by APs. Add to If you want the found AP applying the WDS settings, please type in the AP’s MAC address on the bottom of the page or choose the AP MAC address from the Scan VigorIPPBX 2820 Series User’s Guide...
Page 343: Station List
WLAN station and click Add to Access Control below. Refresh Click this button to refresh the status of station list. Click this button to add current selected MAC address into Access Control. VigorIPPBX 2820 Series User’s Guide...
Page 344: Usb Application
FTP sessions. The router allows up to 6 FTP sessions connecting to USB storage disk at one time. Default Charset - At present, Vigor router supports three types of character sets: default, GB2312 and BIG5. VigorIPPBX 2820 Series User’s Guide...
Page 345: Usb User Management
USB storage disk must type the same username and password configured in this page. Before adding or modifying settings in this page, please insert a USB storage disk first. Otherwise, an error message will appear to warn you. Click index number to access into configuration page. VigorIPPBX 2820 Series User’s Guide...
Page 346 ON, you cannot type any new folder name in this field. Only “/” can be used in such case. You can click to open the following dialog to add any new folder which can be specified as the Home Folder. VigorIPPBX 2820 Series User’s Guide...
Page 347: File Explorer
To review the content of USB diskette via USB port of the router, please open USB Application Explorer to browse the files. Refresh Click this icon to refresh files list. Back Click this icon to return to the upper directory. Create Click this icon to add a new folder. VigorIPPBX 2820 Series User’s Guide...
Page 348 Current Path Display current folder. Upload Click this button to upload the selected file to the USB diskette. The uploaded file in the USB diskette can be shared for other user through FTP. VigorIPPBX 2820 Series User’s Guide...
Page 349: Disk Status
Username It displays the username that user uses to login to the FTP server. When you insert USB diskette into the Vigor router, the system will start to find out such device within several seconds. VigorIPPBX 2820 Series User’s Guide...
Page 350: System Maintenance
Display the firmware version of the router. Build Date/Time Display the date and time of the current firmware build. ADSL Firmware Version Display the ADSL firmware version. LAN------- MAC Address Display the MAC address of the LAN Interface. VigorIPPBX 2820 Series User’s Guide...
Page 351 Firmware Version It indicates information about equipped WLAN miniPCi card. This also helps to provide availability of some features that are bound with some WLAN miniPCi. SSID Display the SSID of the router. VigorIPPBX 2820 Series User’s Guide...
Page 352: 342
Periodic Inform Settings The default setting is Enable. Please set interval time or schedule time for the router to send notification to CPE. Or click Disable to close the mechanism of notification. VigorIPPBX 2820 Series User’s Guide...
Page 353: Administrator Password
Go to System Maintenance >> Configuration Backup. The following windows will be popped-up, as shown below. Click Backup button to get into the following dialog. Click Save button to open another dialog for saving configuration as a file. VigorIPPBX 2820 Series User’s Guide...
Page 354 Click Browse button to choose the correct configuration file for uploading to the router. Click Restore button and wait for few seconds, the following picture will tell you that the restoration procedure is successful. VigorIPPBX 2820 Series User’s Guide...
Page 355: Syslog/Mail Alert
Assign an e-mail address of another mailbox to accept all Return-Path returned messages if fatal problems occur at the recipient mailbox. The e-mail address typed here also acts as the Sender address while Vigor sends out the alert e-mails. VigorIPPBX 2820 Series User’s Guide...
Page 356 From the Syslog screen, select the router you want to monitor. Be reminded that in Network Information, select the network adapter used to connect to the router. Otherwise, you won’t succeed in retrieving information from the router. VigorIPPBX 2820 Series User’s Guide...
Page 357: Time And Date
Enable Daylight Saving Check this box to enable daylight saving. Such function is useful for certain areas. Automatically Update Select a time interval for updating from the NTP server. Interval Click OK to save these settings. VigorIPPBX 2820 Series User’s Guide...
Page 358: Management
Check to use standard port numbers for the Telnet and HTTP servers. User Defined Ports Check to specify user-defined port numbers for the Telnet, HTTP and FTP servers. Enable SNMP Agent Check it to enable this function. VigorIPPBX 2820 Series User’s Guide...
Page 359: Reboot System
Note: When the system pops up Reboot System web page after you configure web settings, please click OK to reboot your router for ensuring normal operation and preventing unexpected errors of the router in the future. VigorIPPBX 2820 Series User’s Guide...
Page 360: Firmware Upgrade
Note that this example is running over Windows OS (Operating System). Download the newest firmware from DrayTek's web site or FTP site. The DrayTek web site is www.draytek.com (or local DrayTek's web site) and FTP site is ftp.draytek.com.
Page 361 The Activate link brings you accessing into www.vigorpro.com to finish the activation of the account and the router. Authentication As for authentication information of web filter, the process of authenticating will be displayed on this field for your reference. Message VigorIPPBX 2820 Series User’s Guide...
Page 362: Diagnostics
Expire Date Display the ending date of WCF license activated successfully. Activate Click this link to access into http://myvigor.draytek.com for activating WCF function. Diagnostic Tools provide a useful way to view or diagnose the status of your Vigor router. Below shows the menu items for Diagnostics.
Page 363: Dial-Out Trigger
It shows the source IP address (local), destination IP (remote) address, the protocol and length of the package. Refresh Click it to reload the page. Click Diagnostics and click Routing Table to open the web page. Refresh Click it to reload the page. VigorIPPBX 2820 Series User’s Guide...
Page 364: Arp Cache Table
DHCP assigned IP address for it. Leased Time It displays the leased time of the specified PC. HOST ID It displays the host ID name of the specified PC. Refresh Click it to reload the page. VigorIPPBX 2820 Series User’s Guide...
Page 365: Nat Sessions Table
Click Diagnostics and click Ping Diagnosis to pen the web page. Ping through Use the drop down list to choose the WAN interface that you want to ping through or choose Unspecified to be determined by the router automatically. VigorIPPBX 2820 Series User’s Guide...
Page 366: Data Flow Monitor
Address, TX rate, RX rate or Session link for arranging the data display. Enable Data Flow Check this box to enable this function. Monitor Refresh Seconds Use the drop down list to choose the time interval of VigorIPPBX 2820 Series User’s Guide...
Page 367 Block - can prevent specified PC accessing into Internet within 5 minutes. Unblock – the device with the IP address will be blocked in five minutes. The remaining time will be shown on the session column. VigorIPPBX 2820 Series User’s Guide...
Page 368: Traffic Graph
Run. The result of route trace will be shown on the screen. Trace through Use the drop down list to choose the WAN interface that you want to ping through or choose Unspecified to be determined by the router automatically. VigorIPPBX 2820 Series User’s Guide...
Page 369 Choose a protocol (ICMP or UDP) for such route. Protocol Host/IP Address It indicates the IP address of the host. Click this button to start route tracing work. Clear Click this link to remove the result on the window. VigorIPPBX 2820 Series User’s Guide...
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Page 371: Chapter 6: Trouble Shooting
Turn on the router. Make sure the ACT LED blink once per second and the correspondent LAN LED is bright. If not, it means that there is something wrong with the hardware status. Simply back to “1.3 Hardware Installation” to execute the hardware installation again. And then, try again. VigorIPPBX 2820 Series User’s Guide...
Page 372 Go to Control Panel and then double-click on Network Connections. Right-click on Local Area Connection and click on Properties. Select Internet Protocol (TCP/IP) and then click Properties. VigorIPPBX 2820 Series User’s Guide...
Page 373 Select Obtain an IP address automatically and Obtain DNS server address automatically. Double click on the current used MacOs on the desktop. Open the Application folder and get into Network. On the Network screen, select Using DHCP from the drop down list of Configure IPv4. VigorIPPBX 2820 Series User’s Guide...
Page 374: Pinging The Router From Your Computer
Open the Application folder and get into Utilities. Double click Terminal. The Terminal window will appear. Type ping 192.168.1.1 and press [Enter]. If the link is OK, the line of “64 bytes from 192.168.1.1: icmp_seq=0 ttl=255 time=xxxx ms” will appear. VigorIPPBX 2820 Series User’s Guide...
Page 375 VigorIPPBX 2820 Series User’s Guide...
Page 376: Checking If The Isp Settings Are Ok Or Not
PIN code and try again. If it still fails, it might be the compliance problem of system. Please open DrayTek Syslog Tool to capture the connection information (WAN Log) and send the page (similar to the following graphic) to the service center of DrayTek. VigorIPPBX 2820 Series User’s Guide...
Page 377: Backing To Factory Default Setting If Necessary
While the router is running (ACT LED blinking), press the Factory Reset button and hold for more than 5 seconds. When you see the ACT LED blinks rapidly, please release the button. Then, the router will restart with the default configuration. VigorIPPBX 2820 Series User’s Guide...
Page 378: Contacting Your Dealer
If the router still cannot work correctly after trying many efforts, please contact your dealer for further help right away. For any questions, please feel free to send e-mail to support@draytek.com. VigorIPPBX 2820 Series User’s Guide...
Page 379: Appendix: Hardware Specifications
Operating : 0°C ~ 45°C Storage : -25°C ~ 70°C Humidity 10% ~ 90% ( non-condensing ) Max. Power Consumption 10 Watt Dimension L241 * W165 * H44 ( mm ) Power DC 12V ~ 15V VigorIPPBX 2820 Series User’s Guide...

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