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LCD Is Dark
The following table describes situations that can cause the LCD to be dark (that is, not displaying
any text or icons), and recommends actions.
Device state
(
Off
Advanced
On
Settings > Device > Display >
LCD Backlight
On
On, but dormant (inactivity timeout)
Off
Off
If the LCD is still dark, use the micro-USB cable to connect the device to the AC charger or to a
computer.
Insufficient Signal Strength
If you have insufficient signal strength, the icon
Insufficient signal strength may occur because:
●
You are outside a 3G or 4G coverage area.
●
Your device's internal antenna is pointing in the wrong direction.
●
You are in or near a structure that is blocking the signal.
●
You are near a device that is causing radio signal interference.
●
A network or account problem is preventing you from obtaining service.
See also "Improving Signal Strength" on page 120.
Messages Displayed on the Device LCD
See also "SD Card Error" on page 35.
3G Activation Failed
1.
Make sure you're in 3G coverage and the signal strength is strong.
2.
Turn the device off and on. (See "Turning Your Device Off" on page 14 and "Turning Your
Device On" on page 13.)
LCD state
Turn on the LCD: set
is set to "Off")
Briefly press the power button
Turn the device on:
●
●
is displayed on the left side of the home page.
Your action
LCD Backlight
Make sure a battery is inserted into the device.
Press the power button
on the device until the
device turns on.
Resources
to "On."
on the device.
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