Table of Contents
Advertisement
5: Troubleshooting
Rev 2 Jan.13
This chapter provides suggestions for troubleshooting problems that
may arise when using your mobile hotspot.
The Wi-Fi network name does not
appear in the list of networks.
Refresh the list of networks.
1. Ensure that the Wi-Fi setting on your laptop (or other device) is
turned on.
2. Ensure that Wi-Fi is enabled on the mobile hotspot. The Wi-Fi
icon on the LCD should be blue (not gray).
If you need to enable Wi-Fi on the mobile hotspot:
1. From the LCD home screen, click Wi-Fi > Wi-Fi Info, then select
On.
The No Signal icon appears on the
LCD screen / Unite Manager
homepage.
If the No Signal icon (
) appears on the LCD screen / Unite
Manager homepage, make sure you are in your network provider's
coverage area.
The Wi-Fi icon on the LCD screen is
gray (disabled).
If the Wi-Fi icon on the LCD screen (radio is disabled):
1. From the LCD home screen, click Wi-Fi > Wi-Fi Info, then select
On. (This may take a few seconds to take effect.)
Unable to access the Unite
Manager homepage when
connected to a VPN.
If you are using your mobile hotspot while connected to a VPN, you
may not be able to access the Unite Manager homepage using
http://attunite.
To directly access the homepage hosted on the device, enter the
address
http://192.168.1.1
in your browser.
5
59
Advertisement
Table of Contents
