Toyota All Models Inspection Standards Manual page 38

DETAILING AND APPEARANCE
REPAIR PROCESS NOTES
Item
150 Seats, carpets, floor mats (if equipped) and headliner are free
of stains.
151 Free of odor, including heavy fragrance.
152 Glass is clean and free of streaks.
Special Note:
Toyota Motor Sales, U.S.A., Inc., does not require the use of any specific brand of reconditioning chemicals/supplies to bring vehicles to Toyota
Certified standards. The use of any specific brand of reconditioning chemicals/supplies is at the sole discretion of dealership management.
III. Interior Appearance
Criteria
35
(Continued)
Comments
Ensure floor mats are properly and securely installed.
Interior must have neutral smell and be free of all odors, including
heavy perfumes often used to mask odors. Certain odors can be
removed only by replacing carpet and padding.
Remove all evidence of hazing.
Detailing Standards 10/10