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Paper is not fed into the printer.
Possible Cause
Paper has not been
Remove paper from the paper tray and reload
loaded correctly.
the paper correctly.
There is too much paper
Remove excess paper from the tray.
in the paper tray.
Too thick paper is used. Use only paper that meets the specifications
required by the printer.
Print job is extremely slow.
Possible Cause
The job may be very
Reduce the complexity of the page or try
complex.
adjusting the print quality settings. If this
The maximum speed of
problem occurs frequently, add memory to
12 pages per minute
the printer.
cannot be exceeded
even when more
memory is added.
If using Windows 95, the
•
From the Start menu, select Settings,
Spooling Setting may be
and then Printers.
set incorrectly.
•
Right-click the SuperScript 1450 printer
icon
•
Choose Properties and click on the
Details tab.
•
Choose the Spool Settings button.
•
Select the desired spool setting from the
available choices.
The computer may have
Install more Random-access memory (RAM)
insufficient random-
in your computer. See Chapter XX, "-----------
access memory (RAM).
".
76
Chapter 9, Troubleshooting
Solution
Solution
Half the page is blank.
Possible Cause
The page layout is too
Simplify the page layout and remove any
complex.
unnecessary graphics from the document, if
possible. Install more memory. See Chapter
XX, "------"
The page orientation
Change the page orientation in your
setting may be incorrect.
application.
The paper size and the
Make sure that the paper size in the print
paper size settings do
settings matches the paper in the paper tray.
not match.
The paper keeps jamming.
Possible Cause
There is too much paper
Remove excess paper from the tray. If
in the paper tray.
printing special media, use the Multipurpose
Tray.
An incorrect type of
Use only paper that meets the specifications
paper is being used.
required by the printer.
An incorrect output
Media such as thick paper should not be
method is being used.
printed using the Main Output Tray. Use the
Face-up Output Tray instead.
There may be obstacles
Open the top cover and remove the
inside the printer.
obstacles.
The text is wrong, garbled, or incomplete.
Possible Cause
The printer cable is
•
Disconnect the printer cable and
loose or defective.
reconnect it.
•
Try a print job you know works.
•
If possible, attach the cable and printer
to another computer and tray a print job
that you know works.
•
Finally, try a new printer cable.
The wrong printer driver
Check the application's printer selection
was selected.
menu to make sure that your printer is
selected.
The software application
Try printing a job from another application.
is malfunctioning.
Solution
Solution
Solution
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