Call Pickup; Flexible Numbering - Mitel 300 Installation And Maintenance Manual

Call Pickup

Call Pickup is
answering calls.
Open the door facility
When the 'Open the Door'
facility is operated from a
Feature Phone the door
does not open.

Flexible Numbering

How do I return to a two
digit numbering scheme?
Mitel 3000 Australia Installation and Maintenance Manual
ringing within this interval. This period will be variable but can be up to
the 5.5 seconds. If a phone is answered in this period there will be no
one on the line as this is a function of the ringing signal detection timing,
there is nothing that can be done other than make the user aware of the
issue.
If the call is on a line that is programmed for Auto-Attendant or Courtesy
Service, it is essential that the PSTN line has calling party supervision.
This provides a disconnect signal when the outside caller goes on hook
When a call is received by the system, the Auto-Attendant or Courtesy
service will answer the call and ring the appropriate extension(s). If the
external caller hangs up before an extension answers the call, the line
will send a disconnect signal to the system. The system detects this
signal and stops ringing the extensions.
If the PSTN line is not supervised, the caller can go on hook but as no
indication is given to the switch that the caller has gone, the switch will
continue to ring the internal extensions until the ring detection timer
times out on no repeated ring from the network provider. When this call
is answered there will be no one there.
It is important to check with the network provider that Calling Party
Disconnect supervision is provided on the lines connected to the
system.
not The 'Call Pickup' facility allows extensions within the same group to
answer each others calls. All calls to the extension, internal and
external, are answered using this facility.
Separate pick up group programming is not provided. However, up to 20
groups can be programmed in the system. Program the extensions that
are to answer each other's calls using the 'Call Pick up' facility into
groups. Up to 16 extensions can be entered into each group.
This is most likely because the key on the Feature Phone is pressed for
greater than 2 seconds. This timer applies to all keys on the system
phones and if the key is pressed for too long a period it is ignored. In the
case of "Opening the Door" some people are used to pressing door
opening keys for the duration they expect the door to stay open and are
inclined to press the key for too long a time.
The default setting on the Mitel 3000 is that the extension numbers are
two digits long. If a system is reprogrammed with a three- or four-digit
numbering scheme, it must be reset to its default values to get back to a
two-digit numbering plan.
It is possible to go between three and four digit numbering by
reprogramming rather than defaulting.
If the numbering plan is being changed in the flexible numbering
programming, it is essential that this is the first programming to be
carried out as it affects many of the other programming options.
54