Mitel 300 Installation And Maintenance Manual page 60

Hybrid pabx/key-system

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Mitel 3000 Australia Installation and Maintenance Manual

Retrieve the Customer VM messages and greetings

This is done by selecting the "VM Backup Manager". First select a file name and location

(saving as a '.xml' file) then select "Backup VM Database"

Select the Software Flash location

This is done by selecting the flash location (choice of flash 1 or flash 2) and selecting "Set

Flash Options".

NOTE: Flash 1 should be used.

Sending the new Software File.

Select the Flash Tab and select the "PBX System Software". Select the file to be downloaded,

which is pabxxxx.olp

When the flash is updated the system will reset and you will be disconnected. Reconnect to

the switch (after allowing 90 second for the reset to finish).

Restore the Customer Database.

This is done by selecting the "Load and Send All" button in MPS. Select and send the

Customer Database file that you saved earlier.

Set the correct time and date

This is done by selecting "System Date and Time".

NOTE: The system time and date must be set following a cold reset or a software upgrade.

The system time and date is updated daily when caller ID from the network is sent. However

to ensure the correct year is displayed please change the year following a cold reset or a

software upgrade.

Restore the customer VM messages and greetings

This is done by selecting the "VM Restore Manager". First select the customer file using

"open" then select "Restore VM Database".

NOTE: The customer programming database must be restored before restoring the VM

messages and greetings. Also the time must be set before the Voice Mail is reinstated as an

incorrect time in the switch may trigger the clean up routing and delete messages.

NOTE: If the switch is equipped with Caller ID lines you could program the Caller ID of the

phone you are calling from, before you start the process. This information is retained in the

switch even after the reset when the Flash is upgraded. This will allow you to reconnect

without disturbing the customer.

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