IBM System x3650 M3 4255 Service Manual page 163

Problem determination and service guide
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Table 10. Integrated management module error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing, Types 4255, 7945, and 7949 server," on page 157 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
All PCI error
Fault in slot System board on
system %1.
(%1 = CIM_ComputerSystem
.ElementName)
Error
PCI bridge (IOH) error
Error
1. Check the riser-card LEDs.
2. Reseat all adapters and riser
cards.
3. Update the server and
adapter firmware (UEFI and
IMM).
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part
of a cluster solution, verify
that the latest level of code is
supported for the cluster
solution before you update
the code.
4. Remove all the adapters from
slots.
5. Replace the riser cards.
6. (Trained service technician
only) Replace the system
board.
1. Check the riser-card LEDs.
2. Reseat the affected adapters
and riser card.
3. Update the server and
adapter firmware (UEFI and
IMM).
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part
of a cluster solution, verify
that the latest level of code is
supported for the cluster
solution before you update
the code.
4. Remove both adapters.
5. Replace the PCIe adapter.
6. Replace the riser card.
7. (Trained service technician
only) Replace the system
board.
Chapter 3. Diagnostics
145

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