IBM System x3650 M3 4255 Service Manual page 138

Table 10. Integrated management module error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing, Types 4255, 7945, and 7949 server," on page 157 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
The Processor CPU n is operating
in a Degraded State.
(n = microprocessor number)
A diagnostic interrupt has
occurred on system %1.
(%1 = CIM_ComputerSystem.
ElementName)
A bus timeout has occurred on
system %1.
(%1 = CIM_ComputerSystem
.ElementName)
A software NMI has occurred on
system %1.
(%1 = CIM_ComputerSystem
.ElementName)
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IBM System x3650 M3 Types 4255, 7945, and 7949: Problem Determination and Service Guide
Warning Throttling has occurred for
microprocessor n. (n =
microprocessor number)
Error An operator information panel
NMI/diagnostic interrupt has
occurred.
Error A bus timeout has occurred.
Error A software NMI has occurred.
1. Make sure that the fans are
operating, that there are no
obstructions to the airflow,
that the air baffles are in
place and correctly installed,
and that the server cover is
installed and completely
closed.
2. Check the ambient
temperature. You must be
operating within the
specifications.
3. Make sure that the heat sink
for microprocessor n is
installed correctly.
4. (Trained service technician
only) Replace microprocessor
n.
(n = microprocessor number)
If the NMI button on the operator
information panel has not been
pressed, complete the following
steps:
1. Make sure that the NMI
button is not pressed.
2. Replace the operator
information panel cable.
3. Replace the operator
information panel.
1. Remove the adapter from the
PCI slot that is indicated by a
lit LED.
2. Replace the riser-card
assembly.
3. Remove all PCI adapters.
4. (Trained service technicians
only) Replace the system
board.
1. Check the device driver.
2. Reinstall the device driver.