IBM System x3650 M3 4255 Service Manual page 118

Table 9. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, "Parts listing, Types 4255, 7945, and 7949 server," on page 157 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a Trained
service technician.
v Go to the IBM support Web site at http://www.ibm.com/systems/support/ to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
Message
number Component
202-802-xxx Memory
202-901-xxx Memory
100
IBM System x3650 M3 Types 4255, 7945, and 7949: Problem Determination and Service Guide
Test State Description
Memory Failed General error:
Stress Test memory size is
insufficient to
run the test.
Memory Failed Test failure.
Stress Test
Action
1. Make sure that all memory is enabled by
checking the Available System Memory in the
Resource Utilization section of the DSA event
log. If necessary, enable all memory in the Setup
utility (see "Using the Setup utility" on page 255).
2. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
3. Run the test again.
4. Run the standard memory test to validate all
memory.
5. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
1. Run the standard memory test to validate all
memory.
2. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
3. Turn off the system and disconnect it from
power.
4. Reseat the DIMMs.
5. Reconnect the system to power and turn on the
system.
6. Run the test again.
7. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.