When You Cannot Print - Canon imagePROGRAF W7200 Network Manual

When You Cannot Print

This section describes how to solve printing problems.
Cannot print for a TCP/IP network.
Problem 1: The LAN port and network cable are not connected correctly.
Solution: Make sure that the correct type of cable is used to connect the printer to the
network. Cycle the printer off and on then try again. (Æ Setup Guide)
Problem 2: The printer cannot recognize automatically the LAN communication
method.
Solution: Set the DIP SW on the back of the printer to the correct position for the
LAN in use. (Æ Setup Guide)
Problem 3: The TCP/IP network is not set correctly.
Solution:
Confirm that the Frame Type and IP Address settings are correct.
Problem 4: The computer settings on the computer used for printing are not set
correctly.
Solution:
Check the following points:
• Make sure that the correct printer driver has been installed. In order to
• Make sure that correct printer port (print output destination) has been
• If you are using Windows XP or Windows 2000, click the Configure
Problem 5: The print file name is too long.
Solution:
Normally, LPR (with Windows NT: Microsoft TCP/IP printing) sends a
job file name, created from the name of the application software used for
printing or the name of printed file. However, if the length of this job name
exceeds 255 bytes, the job cannot be sent normally. To correct this, shorten
the file name of the file selected for printing.
perform print jobs with Windows, the correct printer driver and the LPR
port must be installed for each operating system. (Æ Setup Guide)
selected for the printer to be used for printing. In the Control Panel open
the Printer folder and then check the output destination.
Port button on the Port sheet of the Printer Properties then confirm that
LPR protocol is selected. This printer does not support the RAW
protocol.
5-3
When You Cannot Print