Troubleshooting; System Power Errors; Fails To Power On - Intergraph InterServe 05 Setup Manual

4 Troubleshooting

Use this chapter to help determine the causes of some common problems that can occur with
the server. This chapter describes the following types of problems:
u

System power errors

u
System boot errors
u
Video errors
u
Other hardware errors
u
Network errors
For information about troubleshooting and servicing the internal RAID subsystem (if this is a
feature of your system), refer to the InterRAID documentation delivered with the server.
NOTE If you need additional assistance for system problems, the Customer Response Center phone
number is 1-800-633-7248.
System Power Errors

Fails to power on

Reason
Power cord not connected properly.
Power not available at the outlet.
Power not available from the UPS.
Power switch not in the proper position.
Internal power cables not connected.
Faulty power cord.
Solution
Verify that the power cord is properly connected
to the power receptacle.
Verify the power to the outlet has not been
interrupted. Test the outlet with a known
working appliance.
Verify the UPS is connected and operating
properly.
Be sure that the power switch on the front of the
base unit is in the ON position.
Open the base unit and ensure all power cables
are connected properly.
Replace the power cord.
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