Print Jobs Do Not Print - Lexmark MS510 User Manual

Troubleshooting
Error message about reading the flash drive appears
Action
Step 1
Check if the flash drive is inserted into the front USB slot.
Note: The flash drive will not work if it is inserted into the rear USB slot.
Is the flash drive inserted into the front USB slot?
Step 2
Check if the printer is busy.
Note: A green blinking light indicates that the printer is busy.
Is there an error message on the display?
Step 3
Check for an error message on the display.
Note: A blinking red light indicates a printer error. Since the printer
requires attention, the printer ignores the flash drive.
Does the printer require attention?
Step 4
Check if the flash drive is supported.
For more information regarding tested and approved USB flash
memory devices, see "Supported flash drives and file types" on
page 91.
Is the flash drive supported?
Step 5
Check if the USB slot is disabled by the system support person.
Is the USB slot disabled?

Print jobs do not print

Action
Step 1
a
From the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must select
the printer for each document that you want to print.
b
Resend the print job.
Do the jobs print?
Yes No
Go to step 2. Insert the flash drive
into the front USB slot.
Wait until the printer is Go to step 3.
ready, then view the
held jobs list, and then
print the documents.
Clear the message. Go to step 4.
Go to step 5. Use a supported flash
drive.
Contact your system Contact
support person. support.
Yes No
The problem is solved. Go to step 2.
207
customer