Internal Solutions Port Does Not Operate Correctly - Lexmark MS510 User Manual

Troubleshooting

Internal Solutions Port does not operate correctly

Action
Step 1
Make sure the Internal Solutions Port (ISP) is installed.
a
Install the ISP. For more information, see "Installing an Internal
Solutions Port" on page 16.
b
Print a menu settings page, and then check if the ISP is listed in the
Installed Options list.
Is the ISP listed in the Installed Options list?
Step 2
Check the cable and the ISP connection.
a
Use the correct cable, and then make sure it is securely connected to
the ISP.
b
Check if the ISP solution interface cable is securely connected into the
receptacle of the controller board.
Note: The ISP solution interface cable and the receptacle on the
controller board are color‑coded.
Does the Internal Solutions Port operate correctly?
USB/parallel interface card does not operate correctly
Action
Step 1
Make sure the USB or parallel interface card is installed.
a
Install the USB or parallel interface card. For more information, see
"Installing an Internal Solutions Port" on page 16.
b
Print a menu settings page, and then check if the USB or parallel
interface card is listed in the Installed Options list.
Is the USB or parallel interface card listed in the Installed Options list?
Step 2
Check if you are using the correct cable and if it is connected securely to
the USB or parallel interface card.
Is the correct cable securely connected to the USB or parallel interface
card?
Yes No
Go to step 2. Check if you have a
supported ISP.
Note: An ISP from
another printer may
not work on this
printer.
The problem is solved. Contact
support.
Yes No
Go to step 2. Check if you have a
supported USB or
parallel interface card.
Note: A USB or parallel
interface card from
another printer may
not work on this
printer.
Contact customer Connect the cable to
support. the USB or parallel
interface card
connector.
204
customer