Clearing jams
Notes:
•
When Jam Assist is set to On, the printer automatically flushes blank pages or pages with partial prints to the
standard bin after a jammed page has been cleared. Check your printed output stack for discarded pages.
•
When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, the Auto setting does not
guarantee that the page will print.
Area
1
Standard bin
2
Rear door
3
Tray 1
4
Tray [x]
5
Multipurpose
feeder
6
Front door
6
5
4
Printer control panel message
[x]‑page jam, clear standard
bin. [20y.xx]
[x]‑page jam, open rear
door. [20y.xx]
[x]‑page jam, remove tray 1 to
clear duplex. [23y.xx]
[x]‑page jam, remove tray
[x]. [24y.xx]
[x]‑page jam, clear manual
feeder. [250.xx]
[x]‑page jam, open front
door. [20y.xx]
1
3
What to do
Remove the jammed paper.
Open the rear door, and then remove the jammed paper.
Pull tray 1 completely out, then push the front duplex flap
down, and then remove the jammed paper.
Note: You may need to open the rear door to clear
some 23y.xx paper jams.
Pull the indicated tray out, and then remove the jammed
paper.
Remove all paper from the multipurpose feeder, and then
remove the jammed paper.
Open the front door, then remove the toner cartridge,
imaging unit, and jammed paper.
2
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