Printer Problems - Ricoh Aficio SP C232SF User Manual

Printer Problems

This section describes printing problems and possible solutions.
Problem
An error occurs.
A print job is canceled.
A Locked Print file is canceled.
Solution
If an error occurs when printing, change the computer or
printer driver settings.
• Check the printer icon name does not exceed 32 alphanu-
meric characters. If it does, shorten it.
• Check whether other applications are operating.
Close any other applications, as they may be interfering
with printing. If the problem is not resolved, close un-
needed processes too.
• Check that the latest printer driver is being used.
If it is not the latest one, update it with the latest version.
See the instructions provided on the driver CD-ROM.
• Printing on Legal size paper may be canceled, if the
printing is performed with a certain print quality setting.
If using the PCL or DDST printer driver, set [Gradation] in
[Print Quality] to [Speed] or [Standard]. If using the Post-
Script 3 printer driver, set [Print Quality] in [Printer Fea-
tures] to [Standard] or [High Quality]. For details, see the
printer driver Help.
• If [I/O Timeout] under [Machine Settings] is set to 15 sec-
onds, increase the time period. A print job may be can-
celed if printing is frequently interrupted by data from
other ports, or if printing data is large and takes time for
processing. For details, seep.217 "Machine Settings".
• The machine already has 5 jobs or 5 MB of Locked Print
data. Print or delete an existing Locked Print file. For de-
tails, see p.111 "Printing a Locked Print file" or p.112
"Deleting a Locked Print file".
• Even if the machine cannot store any more Locked Print
files, the machine holds the new Locked Print file for the
period of time specified in [Locked Print] under [Machine
Settings] before canceling that file. Within this time, you
can print or delete the new Locked Print file. You can
also print or delete an existing Locked Print file so that
the new Locked Print file can be stored in the machine.
For details about [Locked Print], see p.217 "Machine Set-
tings".
• The Locked Print file has too many pages or it is too
large. Reduce the number of pages to print, or print with
a lower setting for [Gradation] in [Print Quality]. For details,
see the printer driver Help.
Printer Problems
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