Lucent Technologies DEFINITY ProLogix Solutions Overview page 99

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CentreVu Supervisor gives call centers access to these capabilities from the convenience of desktop PC
supported by Windows 95, Windows 98, or Windows NT 4.0.
The recommended PC configuration to support Call Center client applications in a Windows environment
is:
DEFINITY ProLogix Solutions Release 2 Overview 555-235-100
connect to a LAN. This also allows a CentreVu Supervisor users to print reports
•
on any network printer for which the user has permissions.
view reports on the Web, which saves time and distribution costs
•
schedule reports, printing and other administrative operations at a later time
•
access multi-site, real-time reporting for optimal call center management
•
• Processor: Pentium 133 MHz or faster
• RAM: 48 megabytes
• Resolution: SVGA with a graphics adapter supporting 16-bit color (64K colors)
or higher, with 800x600 resolution or higher
Available free disk space: 30 megabytes or more before installation of CentreVu
•
Supervisor (English)
Communications: TCP/IP protocol stack
•
CentreVu Supervisor
Issue 2 June 1999 5-5